Gater GHDVR355 Quick Start Manual page 19

Troubleshooting guide
Problem: The Dash Cam battery only lasts for a few
minutes when power is disconnected
Solution: • This is normal. Batteries in Dash Cams only
hold enough power to safely shut down the Dash Cam,
securely save the last file when power is disconnected and
retain settings.
• The Dash Cam is designed to be connected to power at
all times while being used.
Problem:
The time & date settings reset every time the
Dash Cam is powered on
Solution: • The time and date settings will reset when the
Dash Cams battery is flat. Make sure the Dash Cams
battery is fully charged in order to retain the time and date
settings.
Problem: The Dash Cam menu cannot be accessed
Solution: • While the Dash Cam is recording the Menu can
not be accessed. Stop recording before pressing the Menu
button.
Problem: The Dash Cam screen turns off after a few
minutes when the Dash Cam is powered on
Solution: • Dash Cams have an automatic screen saver
feature. This helps reduce heat in the Dash Cam and also
makes the Dash Cam less distracting to the driver.
• If you prefer the screen remain on, this can be changed in
the Dash Cam settings under "Screen Saver".
19