Table of Contents
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TROUBLESHOOTING
Problem: C Pen won't turn on.
Solution:
Battery is not charged. Charge battery or use
AC/DC adapter.
You must press the On/Off button for two
seconds.
Problem: The text on the display does not match the
text you are reading.
Solutions: Make sure you have chosen the correct
language under Settings.
Make sure that you have chosen inverted
text if the text is white on black background,
or normal text if you have black text on
white background. These are also under
settings.
Make sure that you hold C Pen so that the
nose is flat against the surface of the text you
are reading. If you have an angle between
the nose and the surface, C Pen will take
incorrect pictures of the text.
Problem: A dialog box with the message "Nothing
read" appears.
Solution:
You must keep the trigger pressed as you
move C Pen over the text.
You must hold the nose opening flat against
the surface before you press the trigger.
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