Siemens RUGGEDCOM APE Series Configuration Manual page 32

RUGGEDCOM APE Does Not Boot
If the RUGGEDCOM APE LEDs remain dark after an RX15xx device reboot, the most
likely cause of failure is a module-type mismatch. This occurs when a slot's config-
ured module-type does not exactly match that of the RUGGEDCOM APE in that slot.
To correct this problem, log in to the RX15xx device and change the module-type for
the slot to none. After rebooting the device, the module-type will be determined au-
tomatically from the RUGGEDCOM APE module.
Note
Line modules have the capability of being disabled. When disabled, a line module
does not consume power. If your RUGGEDCOM APE does not boot, ensure that it is
not disabled. If you are installing an RUGGEDCOM APE to act as a spare, you may
wish to disable the RUGGEDCOM APE to reduce power.
If the module-type is correct, the next most likely cause of failure is the module has
been disabled. Enabling the module in the chassis should allow it to boot.
If the module is correctly enabled, the next most likely cause of failure is a power
problem. The possibility of a power problem may be eliminated by making sure the
power supplied to the RUGGEDCOM APE is sufficient. For information about power
requirements, refer to the Installation Manual for your RUGGEDCOM RX15xx device.
If power is sufficient the syslog file should be examined for irregularities during the
boot. The last boot may have occurred some time in the past and may no longer be
recorded in the syslog. If this is the case, the module can be rebooted by disabling
it and re-enabling it. The syslog will then contain enties reflecting the RUGGEDCOM
APE boot.
If the syslog contains no messages reflecting an improper boot of the RUGGEDCOM
APE, return the RUGGEDCOM APE to Siemens.
The RUGGEDCOM APE should be returned to Siemens if its power LEDs remain dark
and all above debugging steps have been performed.
If the power LED lights up but the RUGGEDCOM APE does not boot, a monitor must
be attached to further diagnose the problems.
Problems with USB Ports
If problems occur when accessing devices (e.g. keyboard, storage media, etc.) via
USB, the most likely cause is the power consumed by all the devices on the USB ex-
ceeds the maximum power capability of the RUGGEDCOM APE. This may be tested
by employing a powered USB hub. For information about the maximum power avail-
able through the USB ports on the RUGGEDCOM APE module, refer to the Installation
Manual for your RUGGEDCOM RX15xx device.
RUGGEDCOM APE (Application Processing Engine)
Configuration Manual, 12/2019, C79000-G8976-1121-05
Configuring and Using the RUGGEDCOM APE
2.15 Troubleshooting the RUGGEDCOM APE
23