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Available formats include:
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
and press the memory button to save. More than one letter is stored in each of the
Number of digits
Explanation
Example
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
Eleven digits
long distance code "1 "
1-317-888-8888
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
+3-digit area code
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
+7-digit telephone number.
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
Ten digits
3-digit area code +
317-888-8888
8 key for the letter T; press the 4 key twice for the letter H.
7-digit telephone number.
NOTE: If you make a mistake press the DEL/CHAN button to
Seven digits
7-digit telephone number.
888-8888
backspace and erase the wrong character(s) or number(s).
Storing CID Records in Internal Memory
6. Press the MEM button to save the name. The display shows ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
You may also store CID information in the phone's internal memory.
24 digits).
NOTE: It is important that you format CID records correctly BEFORE
NOTE: The system treats PAUSES as delays or spaces in the dialing
storing in internal memory as you cannot reformat CID records
sequence.
stored in memory.
8. Press MEM again to store the number. You will hear a confirmation tone.
1. Make sure the phone is OFF (not in talk mode).
Storing the Last Number Dialed
2. Use the CALLER ID/VOL (- or +) button to scroll to the desired CID record.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
3. Press the MEM button.
2. Press the REDIAL button.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
memory location. You will hear a confirmation tone.
3. Press the MEM button to store the number. You will hear a confirmation tone.
To replace an old number with a new redial number:
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the MEM
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
button.
2. Press the REDIAL button.
NOTE: Press the *EXIT button once to keep the previous setting
3. Press the MEM button, and REPLACE MEMO? shows in the display.
(making no changes) and return to the menu.
4. Press the MEM button again to replace the old number with the new number. You will
NOTE: If the selected CID record contains any information that is non-
hear a confirmation tone.
numeric, the unit will not allow this record to transfer to the internal
Inserting a Pause in the Dialing Sequence of a
user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
Stored Number
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
If a pause is needed to wait for a dial or access tone, press the #PAUSE button to insert
the memory location, REPLACE MEMO? shows in the display.
a delay in dialing sequence of a stored number (for example, after you dial 9 for an
outside line, or to wait for a computer access tone.) pause shows in the display as a P,
2. Press the MEM button again, and the new CID record replaces the old memory in that
and each pause counts as one digit in the dialing sequence.
location. You will hear a confirmation tone.
Changing a Stored Number
Deleting a CID Record
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
1. Make sure the phone is OFF (ot in TALK mode).
2. Press the MEM button, and REPLACE MEMO? shows in the display.
2. Use the CALLER ID/VOL ( - or + ) button to display the CID record you want to delete.
3. Press the MEM button to store the number. You will hear a confirmation tone.
3. Press DEL/CHAN. The display shows DELETE CALL ID?
Reviewing and Deleting Stored Numbers
4. Press DEL/CHAN again to erase the record and the next Caller ID record shows in the
display. You will hear a confirmation tone.
1. To review stored numbers, press the memory button, and use the CALLER ID/VOL
( - or + ) button to scroll to the memory location, or press the corresponding number
NOTE: Press the *EXIT key to return to the standby mode.
key for a desired memory location (0-9).
Deleting All CID Records
2. When the data shows in the display, press the DEL/CHAN button. The display
1. Make sure the phone is OFF (not in TALK mode).
shows DELETE?
2. Use the CALLER ID/VOL ( - or + ) button to display any Caller ID record.
3. Press DEL/CHAN again to delete the data. The display shows DELETED.
Dialing a Stored Number
3. Press and hold the DEL/CHAN button until DELETE ALL? shows in the display.
4. Press DEL/CHAN again to erase all records. You will hear a confirmation tone. The
1. Make sure the phone is ON by pressing the TALK/END/CALL BACK button.
display shows NO CALLS.
2. Press the MEM button.
NOTE: Press the *EXIT key to return to the standby mode.
3. Press the memory location (0-9). The number dials automatically.
Memory
- OR -
1. Make sure the phone is OFF (not in TALK mode).
Each handset can store up to ten 24-digit numbers with up to 15-character names in
2. Press the MEM button.
memory for quick dialing. This memory feature is in addition to the CID memory log,
3. Use the touch-tone pad or the CALLER ID/VOL ( - or + ) button to scroll to the number
which stores up to 40 CID records in each handset.
you want to dial.
Storing a Name and Number in Memory
4. Press the TALK/END/CALL BACK button. The number dials automatically.
Chain Dialing from Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEM button.
Use this feature to make calls which require a sequence of numbers, such as calling
card calls to a frequently called long distance number. Each part of the sequence is
3. Press the desired memory location (0 through 9) or use cid/vol ( + or - ) to scroll to
dialed from memory. The following example shows you how to use chain dialing to
the desired memory location.
make a call through a long distance service:
NOTE: If the memory location is occupied, the memory location
number and stored name and telephone number shows in the
The Number For
display. If the memory location is empty, EMPTY shows in the display.
Long distance access number
4. Press the MEM button again. The display shows ENTER NAME.
Authorization code
Frequently called long distance number
NOTE: If you don't want to enter the name, skip step 5.
1. Make sure the phone is ON (in talk mode).
Remote Access
2. Press the MEM button and then press 7.
You may access the answering system with the cordless handset or from any tone-dial
3. When you hear the access tone, press the MEM button and then press 8.
compatible telephone.
4. At the next access tone, press the MEM button and then 9.
Cordless Handset
TIP: Wait for the access tones before pressing the next Memory
1. Press the FORMAT/ANSWERER button to access the answering system.
button, or your call may not go through.
2. Use the corresponding handset keys just like you would use the base buttons (see
Answering System Operation
"Answering System Setup"). The button functions are located on the handset above
each number key. For example, to play messages:
This section discusses the buttons and features on the answering system.
• Press the FORMAT/ANSWERER button. The display shows ANSWERER REMOTE.
Messages Indicator
• Press 2 (PLAY/STOP).
The messages indicator shows you how many messages you have received, and the
• When you are finished listening to your messages, press the FORMAT/ANSWERER
indicator blinks when new messages are received. The ANS ON/OFF button must be
ON in order for the messages indicator to work.
Screening Calls from the Handset
Screening Calls from the Base
Use the handset to screen calls even when you can't hear the answering system.
1. Wait for the caller to begin leaving a message (to determine who is calling).
When the answering system picks up:
2. To speak to the caller, pick up the handset, and press the, TALK/END/CALL BACK
button.
1. Press the FORMAT/ANSWERER button to access the answering system.
The answering system automatically stops recording when you activate the handset or
2. Listen as the caller leaves a message.
pick up an extension phone.
3. Press the TALK/END/CALL BACK button to speak to the person or press the FORMAT/
TIP: Make sure the volume on the base is set loud enough to hear
ANSWERER button to stop screening the call.
your incoming calls.
Memory Full
Message Playback
When answering system memory is full, the system answers after 10 rings, beeps and
The messages indicator on the base lets you know when you have messages. To play
waits for you to enter the 3-digit security code. If you don't enter the security code
messages, press PLAY/STOP.
within 10 seconds, the phone hangs up.
While a message is playing, you may do the following:
You should erase some messages so the answering system can record new messages.
• Press PLAY/STOP to stop the message playback.
• Press and release REVIEW to restart the current message; continue pressing and
releasing REVIEW to review previous messages.
Accessing the Answering System from Another
• Press and release SKIP to go to the next message.
Location
Memory Full
You can access your answering system from any touch-tone phone by entering your
When the answering system memory is full, the system answers after 10 rings. You
3-digit security code after you hear the outgoing announcement.
should erase some messages so the answering system may record new messages.
Erasing Messages
1. Dial the telephone number to which the answering system is connected to.
2. Enter the security code after you hear the tone.
You may erase messages three ways: one message at a time from the base; all
3. Follow the voice menu to use the answering system's remote functions.
messages from the base; or one message at a time from the handset or a phone in
another location.
The remote feature lets you perform the following functions:
1. To erase one message at a time from the base:
To
Review message
• Press PLAY/STOP. The message plays.
Play back messages
• Press and release the DELETE button.
Stop message playback
2. To erase all reviewed messages from the base:
Erase message
• Press and hold the DELETE button until the unit beeps.
Skip message
3. To erase a message from the handset:
Turn off/on answerer
• Press FORMAT/ANSWERER button to enter into the handset remote
Review voice menu options
access operation.
• Press PLAY/STOP on the handset (the 2 button). The message plays.
• Press ERASE (the 0 button) to erase the message during message playback.
NOTE: Erased messages cannot be restored.
Leaving a Memo
Changing the Security Code
Use the memo feature to leave a message.
The default security code for accessing the answering system from another location is
1 2 3. You must use the handset to change the security code. With the phone OFF (not
1. Press and hold the MEMO button on the base. You must hold the button until you
in TALK mode), follow these steps:
finish recording the memo.
1. Press the FORMAT/ANSWERER button to display ANSWERER REMOTE.
2. Begin speaking after you hear the beep.
2. Press the *EXIT button.
3. Release the MEMO button when finished.
Advanced Features
3. Enter the new 3-digit security code.
4. Press the *EXIT button again. The unit announces the new code, pauses, beeps, and
Channel Button
then announces the menu options again.
Memory Location
7
While talking on the phone, you might need to manually change the channel in order
8
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the DEL/CHAN button to
9
move to the next clear channel.
Changing the Battery
Make sure the telephone is OFF (not in TALK mode) before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
3. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery to properly charge
(for 16 hours) prior to first use or when you install a new battery pack. If you do
not properly charge the phone, battery performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury, use only
button again.
the ATLINKS USA, Inc. Nickel-Cadmium battery model 5-2459,
which is compatible with this unit.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium
battery listed in the User's Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your
ATLINKS USA, Inc. product indicates that we are
participating in a program to collect and recycle
Nickel Cadmium batteries throughout the United
States. Please call 1-800-8-BATTERY for information
NOTE: The unit also answers after the 10th ring if it is turned off. To
or contact your local recycling center.
access the answering system, enter your 3-digit security code after
Display Messages
you hear the beep.
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
ERROR
Caller information is interrupted during transmission, or
the phone is excessively noisy.
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in one
of the 10 memory locations.
ENTER NAME
Prompt telling you to enter the name for one of the 10
memory locations.
DELETE ALL?
Press this Button
Prompt asking if you want to erase all
Caller ID records.
1
2
DELETE CALL ID?
Prompt asking if you want to erase a
Caller ID record.
2
DELETED
Prompt confirming the Caller ID record is erased.
0 (during message playback)
3
END OF LIST
Indicates that there is no additional information in
4
Caller ID memory.
7
NEW
Indicates call or calls have not been reviewed.
UNKNOWN NAME/
The incoming call is from an area not serviced by
TIP: You can bypass the outgoing announcement by pressing any
CALLER/NUMBER
Caller ID or the CID information was not sent.
numbered key on the touch-tone pad while the announcement
is playing. Then, you can enter your security code to access the
PAGING FROM BASE
Indicates the page button on the base is pressed.
answering system.
BLOCKED CALL
The caller's number is blocked from transmission.
BLOCKED NAME
The caller's name is blocked from transmission.
INCOMPLETE DATA
CID information is interrupted during transmission, or
the phone line is
excessively noisy.
LINE IN USE
Indicates the telephone line is in use.
SEARCHING
Indicates the handset is searching for the base.
OUT OF RANGE
Indicates the handset is too far away from the base.
Move closer to the base.
LONG DISTANCE
Indicates the CID record is a long distance number.
LOW BATTERY
Indicates the battery needs to be charged.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
NO DATA
No Caller ID information was received with the call.
Unit beeps
EMPTY
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
Indicates a memory location is vacant.
• Clean charging contacts on handset and base with a soft cloth or an eraser.
NO CALLS
Indicates no calls have been received.
• See solutions for "No dial tone."
CALL WAITING
Indicates a call is waiting on the line.
• Replace battery.
ANSWERER
Indicates the answering system is being
Memory Dialing doesn't work
REMOTE
accessed remotely.
• Did you program the memory location keys correctly?
Answering System Display Messages
• Did you follow proper dialing sequence?
Answering System Solutions
The following messages show the status of the answering system or help you set up
and use the system.
Can't hear messages, beep, etc.
0-59
Indicates the total number of messages.
• Adjust speaker volume.
CL (blinking)
The voice time/day stamp needs to be set.
Time/Day setting stuck at 12 a.m Mon.
• Set the time clock.
- -
Answering system is turned off.
Answers on 10th ring
An (blinking)
The system is answering a call.
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
F (blinking)
Answering system memory is full.
Incoming messages are incomplete
Six bars (blinking)
The system is recording a memo or an announcement.
• An extension phone may have been lifted as a message is received.
LA (Line Access)
External line remote answering system.
• Answering system memory is full. Erase some messages.
Handset Sound Signals
• You may have accidently pressed the PLAY/STOP button during playback and stopped the
message.
Signal
Meaning
Won't respond to remote commands
A long warbling tone (with ringer on)
Signals an incoming call
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
• Make sure to enter the correct security code.
Three short beeps (several times)
Page signal
• Did unit hang up? If you take no action for a period of time, it automatically hangs up.
Single beep every 7 seconds
Low battery warning
Causes of Poor Reception
Troubleshooting Tips
• Aluminum siding.
Caller ID Solutions
• Foil backing on insulation.
No Display
• Heating ducts and other metal construction that can shield radio signals.
• You're too close to appliances such as microwaves, stoves, computers, etc.
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the power
• Atmospheric conditions, such as strong storms.
converter from the outlet and plug it in again.
• Base is installed in the basement or lower floor of the house.
• You must be subscribed to the standard Name/Number Caller ID service from your local
• Base is plugged into AC outlet with other electronic devices.
telephone company to receive CID information.
• Baby monitor is using the same frequency.
Caller ID Error Message
• Handset battery is low.
• The unit displays this message if it detects anything other than valid Caller ID information
• You're out of range of the base.
during the silent period after the first ring. This message indicates either the presence of noises
on the line, or that an invalid message has been sent from the telephone company.
• Microwave oven is using the same frequency.
Cordless Phone Solutions
General Product Care
No dial tone
To keep your telephone working and looking good, follow these guidelines:
• Check or repeat installation steps:
• Avoid putting the phone near heating appliances and devices that generate electrical noise (for
example, motors or fluorescent lamps).
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the
• DO NOT expose to direct sunlight or moisture.
wall jack.
• Avoid dropping the unit and other rough treatment.
• Connect another phone to the same wall jack; if it doesn't work, the problem might be your
• Clean with a soft cloth.
wiring or local service.
• Never use a strong cleaning agent or abrasive powder because this will damage the finish.
• The handset may be out of range of the base. Move closer to the base.
• Retain the original packaging in case you need to ship the phone at a later date.
• Make sure the battery is properly charged (16 hours).
• Periodically clean the charge contacts on the handset and base with a soft cloth.
• Make sure the battery pack (in the handset) is properly installed.
Service
• The handset should beep when you press the TALK/END/CALL BACK button, and the charge/in
use indicator on the base should be lit when the handset rests in the cradle. If not, the battery
If trouble is experienced with this equipment, for repair or warranty information, please contact
may need to be charged.
customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network,
• Place the handset in the base for at least 20 seconds to reset the unit.
the telephone company may request that you disconnect the equipment until the problem is
resolved.
Handset does not ring
This product may be serviced only by the manufacturer or its authorized service agents. Changes
• Make sure the RINGER switch on the handset is turned to ON.
or modifications not expressly approved by ATLINKS USA, Inc. could void the user's authority to
• The handset may be out of range of the base. Move closer to the base.
operate this product. For instructions on how to obtain service, refer to the warranty included in
• You may have too many extension phones on your line. Try unplugging some phones.
this guide or call customer service at 1-800-448-0329.
• Check for dial tone.
Or refer inquiries to:
You experience static, noise, or fading in and out
ATLINKS USA, Inc.
Manager, Consumer Relations
• Change channels.
P O Box 1976
• The handset may be out of range of the base. Move closer to the base.
Indianapolis, IN 46206
• Relocate the base. Make sure the base is not plugged into an outlet with another household
Attach your sales receipt to the booklet for future reference or jot down the date this product was
appliance.
purchased or received as a gift. This information will be valuable if service should be required
• Charge the battery.
during the warranty period.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product's warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service." For
rental firms, proof of first rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or
loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make
it easier to contact you should it ever be necessary. The return of the card is not required for
warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER
OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts so the above limitations or exclusions may
not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Accessory Information
DESCRIPTION
MODEL NO.
Handset Replacement Battery
5-2459
AC Power adaptor
5-2512
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
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