Dell S2719DC Simplified Service Manual

Dell S2719DC Simplified Service Manual

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Product Announcement:
This product is certificated to meet RoHS
Directive and Lead-Free produced definition.
Using approved critical components only is
recommended when the situation to replace
defective parts. Vender assumes no liability
express or implied, arising out of any unauthorized
modification of design or replacing non-RoHS
parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe,
reliable operation of all series products. The
service providers recommended by vender should
be aware of notices listed in this service manual in
order to minimize the risk of personal injury when
perform service procedures. Furthermore, the
possible existed improper repairing method may
damage equipment or products. It is recommended
that service engineers should have repairing
knowledge, experience, as well as appropriate
product training per new model before performing
the service procedures.
NOTICE:
! To avoid electrical shocks, the products should be
connected to an authorized power cord, and turn
off the master power switch each time before
removing the AC power cord.
! To prevent the product away from water or
expose in extremely high humility environment.
! To ensure the continued reliability of this
product, use only original manufacturer's
specified parts.
! To ensure following safety repairing behavior, put
the replaced part on the components side of
PWBA, not solder side.
1. Important Safety Notice
! To ensure using a proper screwdriver, follow the
! Using Lead-Free solder to well mounted the
! The fusion point of Lead-Free solder requested in
torque and force listed in assembly and
disassembly procedures to unscrew screws.
parts.
the degree of 220°C.

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Summary of Contents for Dell S2719DC

  • Page 1 1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS torque and force listed in assembly and Directive and Lead-Free produced definition. disassembly procedures to unscrew screws. Using approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace parts.
  • Page 2 2. Exploded view diagram with list of items...
  • Page 3: Main Board

    3. Wiring Connectivity Diagram SDC Panel 27" 2560*1440 BL Power LVDS Signal Line Out Main Board USB-C FK BD HDMI1 DC IN...
  • Page 4 4. Disassembly and Assembly Procedures Necessary repair and test equipment: 1. Philips-head screwdriver 4.1 Disassembly Procedures: Put the monitor on a protective cushion. Lift up the stand , then use a Philips-head screwdriver to remove 2pcs screws for unlocking the whole unit including stand and base, then remove the stand and base.
  • Page 5 4. Disassembly and Assembly Procedures Disconnect the panel lamp cable from the connector os the panel module, then remove bracket and put it on a protect cushion for later disassembling. Unplug the LVDS cable and panel lamp cable from the Use a Philips-head screwdriver to remove 3pcs connectors of panel module.
  • Page 6 4. Disassembly and Assembly Procedures Turn over the bracket chassis module. Use a Philips- head screwdriver to remove 5pcs screws for unlocking the main board. (No.1~3 screw size=M3x7.5, Torque=7.5 kgfxcm) ±0.5 Remove the main board from the bracket chassis module by taking out the panel lamp cable from the hole of the bracket carefully, and then disconnect all of the cables.
  • Page 7 4. Disassembly and Assembly Procedures 4.2 Monitor Assembly Procedures: Panel preparation: Examine the panel surface according to inspection criteria. Turn over the panel Place a bracket chassis base on a protective to place screen faced down on the protective cushion. cushion, then stick 2pcs T-PAD on the specific position of the bracket as the picture below shown.
  • Page 8 4. Disassembly and Assembly Procedures Move the front bezel with function key board close to Put the bracket chassis module on the back of panel module, then connect the panel lamp power to the the panel module, lift up the panel and assemble front bezel unit with the panel module.
  • Page 9 4. Disassembly and Assembly Procedures Use a Philips-head screwdriver to tighten 2pcs screws for locking the front bezel with the panel module. (No.1~2 screw size=M1.6x2.2, Torque=0.5±0.1kgfxcm) Take a hinge cover to assemble it with the hinge, then use a Philips-head screwdriver to tighten 2pcs screws for locking the hinge cover with the hinge.
  • Page 10 4. Disassembly and Assembly Procedures Lift up the monitor to checking the gap, then provide power supply and a video signal to the monitor , then turn on the monitor for functionality check.
  • Page 11: Troubleshooting Instructions

    LED remains white. Depending upon the selected input, one of the dialog box is displayed and will continuously scroll through the screen. Dell 27 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes.
  • Page 12: Built-In Diagnostics

    HDMI version 2.0, perform the following steps to revert to HDMI version 1.4: 1 Press any of the menu key to wake up the monitor. Dell 27 Monitor No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 13: Common Problems

    3 Use to select the current HDMI port, then press and hold for 8 seconds to enter the HDMI 1.4 failsafe dialog. Press to enable the HDMI version 1.4. Dell 27 Monitor HDMI 1.4 ? Enable Disable S2719DC Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions.
  • Page 14 • A pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/support/monitors.
  • Page 15: Product Specific Problems

    • Verify if the device requires more than 45 W power connection charging. to computer, • Ensure that you use only Dell approved adapter or laptop, and so on the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

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