Before You Call For Service - GE GTH18ISXSS Owner's Manual And Installation Instructions

Before you call for service...

Problem
Motor operates for
long periods or cycles
on and off frequently
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Frequent "buzzing"
sound
Small or hollow cubes
Automatic icemaker
does not work
(on some models)
Ice cubes have
odor/taste
Slow ice cube freezing
Moisture forms on
cabinet surface
between the doors
Refrigerator has odor
Refrigerator compartment
light does not work
20
Possible Causes
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature controls set
at the coldest setting.
Temperature control not set
cold enough.
Warm weather or frequent
door openings.
Door left open.
Freezer door popped open.
Door left open.
Too frequent or too long
door openings.
Food blocking freezer air vents.
Icemaker power switch is in
the I (on) position, but the
water supply to the refrigerator
has not been connected.
Water filter clogged.
Icemaker power switch is not on.
Water supply turned off or
not connected.
Freezer compartment too warm.
Piled up cubes in the storage
bin cause the icemaker to shut off.
Ice cubes stuck in icemaker.
(Green power light on
icemaker blinking.)
Ice storage bin needs cleaning.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Door left open.
Temperature control not set
cold enough.
Not unusual during
periods of high humidity.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
No power at outlet.
Light bulb burned out or loose.
What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• See About the controls.
• Set the temperature control one step colder.
See About the controls.
• Check to see if package is holding door open.
• See the problem Freezer door pops open when
refrigerator door is closed.
• Check to see if package is holding door open.
• Move items away from the back wall of the freezer.
• On power switch models, set the power switch to the O (off)
position. On feeler arm models, move the feeler arm to the
STOP (up) position. Keeping the power switch in the I (on)
position or the feeler arm in the ON (down) position will
damage the water valve.
• Replace filter cartridge with new cartridge or with plug.
• On power switch models, set the power switch to the
I (on) position. On feeler arm models, move the feeler
arm to the ON (down) position.
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely cool down.
• Level cubes by hand.
• Turn off the icemaker, remove cubes and turn the
icemaker back on.
• Empty and wash bin. Discard old cubes.
• Wrap foods well.
• See Care and cleaning.
• Check to see if package is holding door open.
• See About the controls.
• A newly installed refrigerator may take 12–24 hours
to begin making ice cubes.
• Wipe surface dry; then adjust the fresh food control
setting one number higher and check again in 24 hours.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
• Replace fuse or reset the breaker.
• See Replacing the light bulbs.