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Install Manuals, Who Needs 'Em?
Heads up: using MIMO antennas to improve your signal can take a bit of patience.
We'd be surprised if you saw better data rates immediately upon connecting the antennas.
Be prepared to spend an hour or two to fi nd the right location and direction for your antennas.
This manual is based on feedback from hundreds of customers like you. We've revised it
dozens of times based to make it as helpful as possible and make the process of getting better
data rates as easy as we can.
We promise you'll be glad if you read it from start to fi nish before you get started. It'll help you
save time, avoid the most common pitfalls, and ensure your system works as well as possible.
Who We Are
Hi! We're Waveform. We've been around since 2007, and while we've grown a bunch since
then we're still a small team. There's just a handful of us answering texts, and picking up calls.
The four of us pictured below lead support and product development. Feel free to reach out to
us at any time; our emails are all just our fi rst names @waveform.com
Ian (Support)
Marcus (Product)
Sina (CEO)
Harry (Support)
Stuck? Have Questions? Please: Contact Us!
We're a small team, but we really care about helping you get the best results.
Talking to customers is what helps us improve our products. We can also help troubleshoot,
and sometimes a small tweak we suggest can make all the difference.
Even if everything goes smoothly, reach out and let us know how your system is performing.
We love getting feedback: let us know if there's any way we could have made the install
process or this manual better.
Call us at (800) 761-3041 or email help@waveform.com. We're available from 9am-5pm PT,
Monday to Friday.
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