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MIMO External
Antennas
by
PLEASE READ THIS FIRST:
We know, reading manuals isn't always fun. But we promise it's worth it.
We've helped hundreds of customers improve signal to their cellular LTE/5G
routers. We've compiled everything we've learned in this manual.
Give it a read before you start: it'll save you time and help you get the best
performance out of your MIMO External Antenna.
About Waveform
Your MIMO External Antenna is sold and supported by Waveform
and our team of Signal Specialists.
We've helped over 20,000 customers boost their signal since our
company was founded in 2007. We've installed and confi gured
thousands of devices in buildings across the country, and we're
here to help. If you have any issues at all, please don't hesitate to
reach out.
52 Maxwell,
Irvine, CA 92618
+1 (800) 761-3041
www.waveform.com
help@waveform.com
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Summary of Contents for WaveForm MIMO
- Page 1 MIMO External Antenna. About Waveform 52 Maxwell, Irvine, CA 92618 Your MIMO External Antenna is sold and supported by Waveform and our team of Signal Specialists. We’ve helped over 20,000 customers boost their signal since our +1 (800) 761-3041 company was founded in 2007.
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Page 2: What's In The Box
What’s in the Box Antennas Depending on which antenna you purchased, you’ll either have a single MIMO Panel Antenna or two Log Periodic Antennas. We recommend using the Log Periodic Antennas if you have line-of-sight to your nearest cell towers. Our MIMO Panel Antenna may perform slightly betterf you’re surrounded by trees, buildings, or hills. - Page 3 Install Manuals, Who Needs ‘Em? Heads up: using MIMO antennas to improve your signal can take a bit of patience. We’d be surprised if you saw better data rates immediately upon connecting the antennas. Be prepared to spend an hour or two to fi nd the right location and direction for your antennas.
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Page 4: Before You Start
MIMO antennas will help condition the outdoor signal and get you better data rates. But if the signal outside your building isn’t usable to begin with, MIMO antennas might not help. You can certainly still give the MIMO antenna a shot, but you may still be unable to connect. Compatibility First, a quick reminder: our MIMO Panel and Log Periodic Antennas support almost every 3G, 4G LTE, and low/mid-band 5G service in use in the US and across the world. - Page 5 PT, Monday to Friday, and we love helping solve tricky install problems. Install Process Overview This is the process that we suggest using for installing your MIMO External Antenna: Read this manual. Ideally from start to finish so that you understand the whole process before you begin.
- Page 6 45 degrees in opposite directions. This is called “cross-polarization” and is crucial to MIMO. Mount these exactly as in the image and then treat them as a single antenna. For the next step in section 3 it’ll be helpful to have your antennas attached to your mount, so take some time now to get these set up before moving on.
- Page 7 Positioning and Aiming the Antenna(s) Finding the right antenna position for your MIMO antenna(s) is the most important part of the install. In this section, we explain the best and simplest method for positioning and aiming. Section 7 covers some more advanced tips that we don’t recommend for most users.
- Page 8 Spending time to get it right will have a big impact on your system’s performance. Here are all the locations and directions where we recommend testing your MIMO antenna(s): Don’t just go to the highest point of the roof! While signal is generally stronger the higher you go, there’s also often more interference.
- Page 9 Your Data Rate Measurements Use the table below to make notes of your data rate measurements while you’re positioning and aiming the antenna(s). Position and Direction Download Speed Upload Speed...
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Page 10: Assembling Your System
If you purchased the complete kit with your MIMO antenna(s), follow the steps below to assemble and install your MIMO Antenna kit. If you just purchased the antenna, your assembly may look a little different. - Page 11 MIMO Panel Antenna or cross polarized Log Periodic Antennas Depending on which kit you purchased. Shown with the optional J-Mount. 30 ft RS400 Cable x2 Included with the optional kit only. SMA, TS9 or U.Fl to N-Female Pigtail Adapter x2 Included with the optional kit only.
- Page 12 If you’re having issues with your temporary setup, or aren’t happy with the performance, don’t panic! We can help you figure it out. Call us at (800) 761-3041 or email help@waveform.com. We’re available from 9am-5pm PT, Monday to Friday.
- Page 13 Advanced Optimization By this point, you should have a really solid understanding of how to aim your MIMO antenna(s) and get great performance. In fact, we’re convinced that for 95% of people, the instructions provided in this manual so far are more than enough.
- Page 14 Are your data rates not quite what you were hoping? We’d love to hear from you: give us a call at (800) 761-3041 or email help@waveform.com. We’re not a huge, nameless corporation with lots of bureaucracy. There is a small team of us...
- Page 15 Get 5% for each friend, family, or neighbor you refer. Hopefully by the time you've finished installing and tuning your MIMO antenna, you're as excited about this product as we are. One of our biggest challenges is spreading the word. Most people don't know that products like our MIMO antenna exist.
- Page 16 But the end result is worth it. One of the benefi ts of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fi ne-tuning your installation for best results.