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2x2 MIMO
External Antennas
by
PLEASE READ THIS FIRST:
We know, reading manuals isn't always fun. But we promise it's worth it.
We've helped hundreds of customers improve signal to their cellular routers.
We've compiled everything we've learned in this manual.
Give it a read before you start: It'll save you time and help you get the best
performance out of your 2x2 MIMO External Antenna.
About Waveform
Your 2x2 MIMO External Antenna Kit is designed, sold, and
supported by Waveform and our team of Signal Specialists.
We've helped over 20,000 customers improve their signal
since our company was founded in 2007. We've installed and
configured thousands of devices in buildings across the country,
and we're here to help. If you have any issues at all, please don't
hesitate to reach out.
3411 W. Lake Center Dr.,
Santa Ana, CA 92704
+1 (800) 761-3041
www.waveform.com
help@waveform.com
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Summary of Contents for WaveForm 2x2 MIMO
- Page 1 About Waveform 3411 W. Lake Center Dr., Santa Ana, CA 92704 Your 2x2 MIMO External Antenna Kit is designed, sold, and supported by Waveform and our team of Signal Specialists. We’ve helped over 20,000 customers improve their signal +1 (800) 761-3041 since our company was founded in 2007.
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Page 2: What's In The Box
Panel Antenna or two Log Periodic Antennas. We recommend using the Log Periodic Antennas if you have line-of-sight to your nearest cell towers. Our 2x2 MIMO Panel Antenna may perform slightly better if you’re surrounded by trees, buildings, or hills. - Page 3 Who We Are Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a bunch since then, we’re still a small team. There’s just a handful of us answering texts, and picking up calls.
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Page 4: Before You Start
It’s important that there’s at least some 4G LTE or 5G signal outside or on the roof of the building where you’re installing your 2x2 MIMO antennas, and ideally it should be “usable.” If you don’t have usable signal outside, proceed with caution, and consider giving us a call. - Page 5 Install Process Overview This is the process that we suggest using for installing your 2x2 MIMO Antenna(s): Read this manual, ideally from start to finish, so that you understand the whole installation process before you begin.
- Page 6 If you have two Log Periodic Antennas, angle each antenna 45 degrees in opposite directions to achieve “cross-polarization”, as shown above. Cross-polarizing the antennas and aiming them in the same direction is crucial to achieving a successful 2x2 MIMO connection. Treat the two antennas as a single antenna moving forward.
- Page 7 Positioning and Aiming the Antenna(s) Finding the right antenna position for your 2x2 MIMO antenna(s) is the most important part of the install. In this section, we explain the best and simplest method for positioning and aiming. Section 7 covers some more advanced tips that we don’t recommend for most users.
- Page 8 If your device has four cellular ports, test which ports give you the best results. Refer to your router’s manual, our device-specific guides at waveform.com/hotspot-guides, or feel free to reach our team so we can help you identify which ports to connect to.
- Page 9 Your Data Rate Measurements Use the table below to make notes of your data rate measurements while you’re positioning and aiming your antenna(s). Position and Direction Download Speed Upload Speed...
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Page 10: Assembling Your System
Don’t drill any holes in your walls yet! Start with a temporary install and test performance first. If you purchased the complete kit with your 2x2 MIMO antenna(s), follow the steps below to assemble and install your 2x2 MIMO External Antenna kit. If you just purchased just the antenna, your assembly may look a little different. - Page 11 2x2 MIMO Panel Antenna or cross-polarized Log Periodic Antennas Depending on which kit you purchased. Shown with the included J-Mount. 2x (Optional) Lightning Surge Protector Kits Only included in our complete 2x2 MIMO with Lightning Surge Protectors Kit. Install outdoors, just before Twin-RS240 cable enters the building.
- Page 12 If you’re having issues with your temporary setup, or aren’t happy with the performance, don’t panic! We can help you figure it out. Call us at (800) 761-3041, email help@waveform.com, or book a meeting with our dedicated support team at waveform.com/meet. We’re available from 9am-5pm PT, Monday to Friday.
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Page 13: We're Here To Help
If you’re having difficulty, aren’t happy with the performance of your system, or you’d just like a hand, we’d love to help! Call us at (800) 761-3041, email help@waveform.com, or book a meeting with our dedicated support team at waveform.com/meet. We’re available from 9am-... - Page 14 Are your data rates not quite what you were hoping? Please tell us: Give us a call at (800) 761-3041, email help@waveform.com, or book a meeting with our fantastical support team at waveform.com/meet. We’re available from 9am- 5pm PT, Monday to Friday.
- Page 15 One of our biggest challenges is spreading the word. Most people don't know that products like our 2x2 MIMO External Antenna Kit exist. Help us get the word out: Everyone you refer gets 5% off their kit, and we'll also give you 5% of whatever they spend in cash (via PayPal).
- Page 16 One of the benefits of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fine-tuning your installation for best results.