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Redback MowRo RM18 Series Quick Start Manual page 2

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Information Codes
Information Codes: Displayed on LCD Screen NOTE: How to Manually Restart - Place the machine within 1m near the boundary line, enter correct PIN code, then press "start".
Status Code
E1
E2
E3
E4
E5
E6
E7
E8
E9
E10
E11
E12
E13
F1
F2
F3
F4
Cause
STOP Button has been engaged.
Lift sensor has been triggered.
Robot mower is out of the
boundary line perimeter.
No boundary line signal.
A collision sensor is triggered.
Overcurrent on left propulsion
motor.
Overcurrent on right propulsion
motor.
Overcurrent on cutting motor.
Faulty battery.
Under voltage of battery detected.
Tilt sensor triggered.
Wheel spinning without grip.
Battery overheat.
Robot is out of boundary line
perimeter.
Won't start after pressing "start"
button, boundary line signal
not available.
Won't start after pressing "start"
button, bad charging contact.
Won't start after pressing "start"
button, battery voltage is too low.
Solution
Manually restart the mower.
Robot mower lifted? Wheel blocked? Remove
foreign objects then manually restart the mower.
Relocate the robot mower in the boundary line
perimeter then manually restart.
Check the status of the LED on the charging station.
If it is blinking red, the boundary line is cut or the
boundary wire is not properly connected to the docking
station. Check boundary wire connection.
Remove any obstacles or relocate the robot
mower. Then manually restart the mower.
Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
Battery malfunction, contact customer service.
Place the robot mower back to the charging station
and manually restart the mower. If the issue persists,
please contact customer service.
Tilting angle > 30˚? Robot mower is overturned? Place the
robot mower on flat ground and manually restart mower.
All wheels must be on the ground to return to operation.
Robot mower stuck in sand or holes? Check the
surrounding lawn, place the robot mower on
flat ground and manually restart the mower.
If this issue persists, please contact customer service.
Robot mower is outside boundary wire? Boundary line is
connected reversely? Robot mower is too far from the
boundary line? Check boundary line connections, place
mower inside wire perimeter, manually restart mower.
Check the status of the LED on the charging station. If it is
blinking red, boundary line is cut or the boundary wire is
not properly connected to docking station. Check
boundary wire connection.
Clean the charging contacts and remove any foreign
objects. Place mower back in docking station and allow
it to charge fully. Manually start mower while in
the docking station.
Return the robot mower to the charging dock and let
it fully recharge.

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820203