Troubleshooting - Canon RE-350 Instruction Manual

TROUBLESHOOTING

5
If the RE-350 does not function properly, check the following points before contacting your dealer.
Problem
No image appears on
the monitor
The picture cannot be
focused correctly
Pictures appear
reddish/bluish
Pictures are too
bright/dark
Pictures appear with
flicker
The input source
cannot be changed
Pictures do not change
to black and white
The illumination lamps
do not light up
immediately when the
LIGHTS button is
pressed
The RE-350 cannot be
controlled by a
computer
If the problem cannot be solved after checking the above points, contact your dealer.
21
Possible cause
• The lens cap has not been removed.
• The power of the RE-350 or other equipment has not been
turned ON.
• Connection may be incorrect.
• The input source is not selected correctly.
• The document may be too dark or glowing.
• Strong light may be reflected on the screen.
• The object has low contrast.
• Focusing has been set in manual mode.
• The white balance has not been adjusted.
• The color tone of the video monitor is not correct.
• Exposure of the RE-350 or monitor has not been adjusted
correctly.
• The object is not illuminated properly.
• The electronic shutter speed selector has been set
incorrectly.
• The power of the RE-350 or other equipment has not been
turned ON.
• Connection may be incorrect.
• Pictures via external input equipment have been projected.
• To protect the lamps, the system preheats for 3 seconds,
then the lamps light up. During preheating, the LIGHT
indicator flashes. This is not a malfunction.
• The power of the RE-350 or other equipment has not been
turned ON.
• Connection may be incorrect.
• Incorrect operation may be the cause.
MEMO The fluorescent illumination lamps and backlight are consumables.
Replace with a new lamp if a lamp starts flickering or becomes dark.
For details of replacement, consult your dealer.
Reference
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