Heat pump with electric drive, 1 and 2-stage, brine/water heat pump: 20.5 to 84.6 kw, with conversion kit to water/water heat pump: 25.4 to 104.6 kw (92 pages)
Air/water heat pump with electric drive, 400 v (112 pages)
Summary of Contents for Viessmann VITOCAL 350-G PRO
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Viesmann Installation and service instructions for contractors Vitocal 350-G Pro Type BW 352.B027 to BW 353.B198, 27.2 to 197.0 kW Heat pump with electric drive, 2 and 3-stage VITOCAL 350-G PRO Please keep safe. 5855865 GB 8/2019...
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Safety instructions Safety instructions Please follow these safety instruc- tions closely to prevent accidents and material losses. Safety instructions explained Danger Note This symbol warns against the risk Details identified by the word "Note" of injury. contain additional information. Please note This symbol warns against the risk of material losses and environmen- tal pollution.
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Safety instructions Safety instructions (cont.) Safety instructions for working on the system Working on the system Please note Electronic assemblies can be dam- Isolate the system from the power sup- ■ aged by electrostatic discharge. ply, e.g. by removing the separate fuse Prior to commencing work, touch or by means of a mains isolator, and earthed objects such as heating or...
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Further measures before starting work Replace faulty components only on the refrigerant circuit with flammable with genuine Viessmann spare refrigerants (R32): parts. Remove all flammable materials and ■ Auxiliary components, spare and...
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2. Information Disposal of packaging ................Symbols ....................Intended use ..................Product information ................10 Vitocal 350-G Pro ................10 ■ 3. Preparing for installation General information on electrical connection ......... 11 Transport and siting requirements: Heat pump ........11 Unloading and transport ..............
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8. Parts lists Ordering parts ..................65 Parts, heat pump ................... 66 Parts, heat pump, PCB ................68 9. Specification Specification – Vitocal 350-G Pro ............70 10. Appendix Heat pump commissioning request ............78 Final decommissioning Dismantling/disposal ................79 12.
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Safety and liability Occupational safety Responsibilities during the lifecycle Lifecycle System External Manufac- Refriger- Logistics Electri- Service Disposal user person- turer ation en- cian/ engineer contrac- gineer heating contrac- Manufacture Delivery, mov- ing, handling, siting Installation Commission- Operation Maintenance, repair, shut- down Dismantling, removal, col-...
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Safety and liability Occupational safety (cont.) Working on the heat pump Note Danger Before commissioning and after repair or maintenance Heavy and unwieldy heat pump components work, check that the heat pump is in the intended con- can result in life threatening crushing or break- dition.
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Dispose of component at a suitable collec- tion point. Do not dispose of component in domestic waste. Intended use The Vitocal 350-G Pro heat pump, types BW 352.B027 to BW 353.B198, can be used for the following purpo- ses: ■...
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Incor- authorised and trained personnel. rect use also occurs if the components in the heating system are modified from their intended function. Product information Vitocal 350-G Pro Medium Brine/water 2-stage heat pumps Type BW 352.B027, 352.B034, 352.B056, 352.B076,...
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Unloading and transport Note Note Before unloading, check the consignment for damage. Viessmann (Schweiz) AG accepts no liability for Note down any damage on the delivery note and notify any damage resulting from incorrect handling. the haulage contractor. ■...
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Preparing for installation Transport and siting requirements: Heat pump (cont.) Handling by crane Fig. 1 Lifting shackle attachment points Edge protection (e.g. 2 or 3 layers of corrugated Sling suitable for the weight (see page 13) cardboard) Cross beam to relieve the load on the frame Note Lifting with slings is only permitted without the side, front or back panels fitted.
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Preparing for installation Transport and siting requirements: Heat pump (cont.) Installation room requirements Please note Observe minimum room volume (to EN 378). ■ Unfavourable ambient conditions can lead to Observe additional country-specific regulations. malfunctions and appliance damage. ■ Observe the floor area and minimum clearances ■...
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Preparing for installation Transport and siting requirements: Heat pump (cont.) Minimum clearances Ensure adequate clearance around the system for Power cable entry maintenance, repair and dismantling. With connection set and anti-vibration expansion joints (accessories) One heat pump Clearances for installation and maintenance: 500 mm ≥...
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Preparing for installation Transport and siting requirements: Heat pump (cont.) Fig. 5 Reinforced concrete B25 Pressure-tested sound insulation layer, approx. Floor construction, screed 10 to 20 mm thick Top edge unfinished floor Heat pump Impact sound insulation as per regulations Pressure points of the heat pump feet Type BW 352.B076, BW 352.B097, BW 352.B114, BW 352.B132, BW 352.B156...
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Preparing for installation Transport and siting requirements: Heat pump (cont.) Type BW 353.B172, BW 353.B198 2800 Fig. 8 Pressure point, foot ê Connection area Operating side Service area Pressure-tested sound insulation layer, approx. 10 to 20 mm Requirements for on-site connections Dimensions, type BW 352.B027, BW 352.B034 and BW 352.B056 1848 Fig.
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Preparing for installation Requirements for on-site connections (cont.) Extra low voltage (ELV) < 50 V Power supply 230 V/50 Hz Power supply 400 V/50 Hz Note The dimensions excluding the side panels are the transport dimensions for handling. Dimensions, type BW 352.B076, BW 352.B097 and BW 352.B114 2153 Fig.
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Preparing for installation Requirements for on-site connections (cont.) Dimensions, type BW 352.B132 and BW 352.B156 2153 Fig. 11 Primary circuit flow (brine inlet) Primary circuit return (brine outlet) Secondary circuit flow (outlet) Secondary circuit return (inlet) Extra low voltage (ELV) < 50 V Power supply 230 V/50 Hz Power supply 400 V/50 Hz Note...
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Preparing for installation Requirements for on-site connections (cont.) Dimensions, type BW 353.B172 and BW 353.B198 2816 Fig. 12 Primary circuit flow (brine inlet) Extra low voltage (ELV) < 50 V Primary circuit return (brine outlet) Power supply 230 V/50 Hz Secondary circuit flow (outlet) Power supply 400 V/50 Hz Secondary circuit return (inlet)
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Preparing for installation Hydraulic connection requirements (cont.) Overall hydraulic diagram for heat sources geothermal and water Fig. 13 Black: Hydraulics of lead heat pump (master) Cascade (max. 2 heat pumps, one master and Grey: Hydraulics of lag heat pump (slave) and DHW one slave) circulation Heat pump communication via Modbus Ether-...
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Preparing for installation Hydraulic connection requirements (cont.) Extension for heating circuit 2 (HC2), ZK03863 Pos. Designation Extension for heating circuit 3 (HC3), ZK03864 Circulation pump for well/groundwater (on-site Extension for heating circuit 4 (HC4), ZK03865 sizing) Extension for cooling via HC1, ZK03866 Refrigerant sensor Extension for cooling via HC2, ZK03867 Flow switch, coolant buffer cylinder...
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Preparing for installation Hydraulic connection requirements (cont.) Pos. Designation Pos. Designation Temperature limiter HC1 2-way motorised damper, air/brine heat ex- changer, residual heat (on-site sizing for type 3-way diverter valve, heating/cooling HC1 (on- BW 352.B027, 034 and 056) site sizing) 2-way motorised damper, DHW heating inlet, Heating circuit pump HC1 (on-site sizing) heat pump (on-site sizing for type BW...
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Preparing for installation Hydraulic connection requirements (cont.) Hydraulic connection, coolant (from industrial waste heat) Note The max. inlet temperature for water/water heat pumps is 20 °C. At higher coolant temperatures, a low end controller (on site) must limit the inlet temperature. Note The separating heat exchanger must be resistant to the substances contained in the coolant.
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Preparing for installation Hydraulic connection requirements (cont.) Required components Pos. Designation Heat pump Heat pump control unit 2-way motorised damper, heating water buffer cylinder outlet (on-site sizing for type BW 352.B027, 034 and 056) Secondary pump (on-site sizing) Outside temperature sensor (on-site sizing) Safety assembly, secondary circuit Expansion vessel (on-site sizing) Refrigerant sensor...
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Preparing for installation Hydraulic connection requirements (cont.) Hydraulic connection, cylinder loading system Required components Pos. Designation Extension for DHW heating, DHW cylinder, ZK03856 Heat pump Heat pump control unit Secondary pump (on-site sizing) Outside temperature sensor (on-site sizing) Safety assembly, secondary circuit Expansion vessel (on-site sizing) Refrigerant sensor DHW cylinder (on-site sizing)
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Preparing for installation Hydraulic connection requirements (cont.) MASTER Fig. 22 External heat generator and DHW cylinder Required components Pos. Designation Pos. Designation Immersion heater, DHW cylinder (on-site sizing) Extension for DHW heating, DHW cylinder, Cylinder loading pump, high temperature main- ZK03856 tenance, DHW heating (on-site sizing) Extension for DHW heating with oil/gas boiler,...
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Preparing for installation Hydraulic connection requirements (cont.) Hydraulic connection, heating circuit/cooling circuit Fig. 23 Required components Pos. Designation Pos. Designation Temperature limiter HC2 Extension for heating circuit 1 (HC1), ZK03862 3-way diverter valve, heating/cooling HC2 (on- Extension for heating circuit 2 (HC2), ZK03863 site sizing) Extension for heating circuit 3 (HC3), ZK03864 Heating circuit pump HC2 (on-site sizing)
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Installation sequence Siting the heat pump Levelling the heat pump Site and level the heat pump horizontally as described on page 13 onwards. Fig. 24 Removing the transport brackets Please note Operating the appliance without first removing the transport brackets may cause vibrations and excessive noise.
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Installation sequence Siting the heat pump (cont.) Fitting the back panel, side panels and kicking plates Note After fitting the back panel, make the hydraulic and electrical connections. See following chapter. Fig. 26...
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Installation sequence Making the hydraulic connections Overview of hydraulic connections For information on the position of the hydraulic con- nections, see page 16 onwards. Connecting the heat pump Note Installation accessories The back panel must be fitted before the hydraulic Technical guide connection is made.
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Installation sequence Making the hydraulic connections (cont.) Dimensions Type in mm in mm in mm BW 352.B027 DN 65/PN 10, 380 mm 209 DN 65/PN 10, 540 mm ≥ 700 BW 352.B034 DN 65/PN 10, 380 mm 231 DN 65/PN 10, 540 mm ≥...
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4. Insulate primary lines inside the building with ther- mally insulating and vapour diffusion-proof materi- 2. Ensure adequate thermal and anti-vibration insula- als. tion of all pipes routed through walls. 5. Fill the primary circuit with Viessmann heat transfer medium and vent. See page 56.
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Installation sequence Making the hydraulic connections (cont.) Connecting the secondary circuit 1. Equip the secondary circuit on site with an expan- 3. Fill and vent the secondary circuit in line with VDI sion vessel and safety assembly (in accordance 2035. See page 57. with DIN 4757).
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Installation sequence Electrical connections (cont.) 400 V~ 230 V~ <50 V Fig. 33 1. Route extra low voltage (ELV) leads through 3. Route power cable for compressor through "< 50 V" entry to heat pump wiring chamber. "400 V~" entry to heat pump wiring chamber. Always secure the power cable with strain relief fit- 2.
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Installation sequence Power supply Isolators for non-earthed conductors Consult your power supply utility, which may offer dif- ■ ■ The integral ON/OFF switch must simultaneously ferent supply tariffs for the power circuits. isolate all non-earthed conductors from the mains Observe the technical connection requirements of with a minimum contact separation of 3 mm.
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Installation sequence Power supply (cont.) Type BW 2-stage 352.B027 352.B034 352.B056 352.B076 352.B097 Electrical values, heat pump Rated voltage 3/N/PE 400 V/50 Hz Starting system Soft start Starting current per compressor Total starting current (per stage) Max. total operating current Max.
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Installation sequence Power supply (cont.) Power supply with power-OFF without on-site load disconnect (delivered condition) The power-OFF signal is connected directly potential- Note free to the heat pump control unit. The compressors Observe the technical connection requirements of the are shut down when power-OFF is enabled. relevant power supply utility.
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Installation sequence Fitting the shaft and dial for the ON/OFF switch and installing the programming unit Note The shaft and dial for the ON/OFF switch as well as the programming unit are delivered inside the wiring chamber of the heat pump. Only fit the programming unit after all electrical connections have been made.
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Installation sequence Closing the heat pump (cont.) Have all cable entries been correctly applied and Have transport brackets been removed? ■ ■ sealed against moisture ingress? ■ Are the back and side panels securely attached? ■ Do all hydraulic connections have airtight sealing and insulation with thermal and vapour diffusion- proof materials? Fig.
Commissioning, inspection, maintenance Opening the heat pump Danger Note Contact with live components can lead to seri- Work on the refrigerant circuit may only be carried out ous injury from electric current. by qualified refrigeration engineers. Work on electrical ■ Never touch the terminal areas for the heat equipment may only be carried out by qualified electri- pump control unit or power supply;...
Commissioning, inspection, maintenance Filling and venting on the primary side (cont.) 3. Fill the primary circuit with Viessmann heat transfer medium and vent. Note A minimum frost protection level of –16.1 °C (freez- ing point) must be observed. Please note Leaking hydraulic connections lead to appli- ance damage.
Commissioning, inspection, maintenance Commissioning the system (cont.) Note Note The type and extent of parameters depend on the heat Commissioning must only be carried out by trained pump type and the system configuration. and authorised contractors. Observe the instructions in the separate service instructions for the Vitotronic SPS heat pump control unit, type 2.0, otherwise the appliance warranty will be void.
Commissioning, inspection, maintenance Checking the electronic flow switch, type IFM (cont.) Flow switch operating displays Meaning Several LEDs illuminate green. Indication between no flow rate (no LED illuminates) and maximum flow rate (all LEDs illuminate green). The higher the flow rate, the more LEDs illuminate green. LED "9"...
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Troubleshooting Diagnosis Excessive noise Possible causes: Hydraulic line not connected free of load and torque ■ Transport bracket not removed stress ■ ■ Front panel not tightly closed ■ Anti-vibration elements for hydraulic connection are ■ Side panels not securely closed missing ■...
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Repairs Removing the front panel and top panel 1. Set the ON/OFF switch to OFF or 0. 4. Carefully remove the top panel (see page 54). 2. Undo both screws on the underside of the front panel. Please note The cables between the programming unit and the wiring chamber can sustain dam- age.
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Repairs Overview of internal components Fig. 39 Example: 3-stage heat pump Secondary circuit return temperature sensor (inlet) Suction gas temperature sensor High pressure sensor Low pressure sensor Primary circuit return temperature sensor (outlet) Safety high pressure switch, stage 2 Refrigerant sight glass Piston compressor 3 Secondary circuit flow temperature sensor (outlet) Safety high pressure switch, stage 1...
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Repairs Draining the heat pump on the primary/secondary side Drain the heat pump at the on-site drain valve on the primary/secondary side. Checking the sensors For the position of the sensors in the heat pump: See Connect the sensors: See separate "Connection and Fig.
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Repairs Checking fuses (cont.) Danger Removing the fuse does not switch the power circuit to zero volt. Contact with 'live' compo- nents can lead to serious injury from electric cur- rent. Before working on the equipment, always ensure that the power circuit is also at zero volt.
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Parts lists Ordering parts The following details are required when ordering parts: ■ Serial no. (see type plate) ■ Position number of the part (from this parts list)
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(COP) ε Parameters need to be adjusted in connection with ice store systems. Viessmann must be consulted. Always observe the minimum flow rate. It may be necessary to install a flow switch. The max. flow temperature at brine inlet temperature...
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Parameters need to be adjusted in connection with ice store systems. Viessmann must be consulted. Always observe the minimum flow rate. It may be necessary to install a flow switch. The max. flow temperature at brine inlet temperature...
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Specification Specification – Vitocal 350-G Pro (cont.) Operation: Water/water with brine intermediate circuit (W10/W35) at brine inlet temperature in heat pump +8 °C (B8) Type BW 2-stage 352.B027 352.B034 352.B056 352.B076 352.B097 Performance data to EN 14511 Rated heating output 37.2...
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Specification Specification – Vitocal 350-G Pro (cont.) Type BW 2-stage 3-stage 352.B114 352.B132 352.B156 353.B172 353.B198 Primary circuit (brine) Spread Frost protection limit/freezing point (rec- °C -9.0 -9.0 -9.0 -9.0 -9.0 ommended heat transfer medium Tyfocor) Heat exchanger capacity (brine) 21.9...
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Specification Specification – Vitocal 350-G Pro (cont.) Type BW 2-stage 352.B027 352.B034 352.B056 352.B076 352.B097 Electrical values, heat pump Rated voltage 3/N/PE 400 V/50 Hz Starting system Soft start Starting current per compressor Total starting current (per stage) Max. total operating current Max.
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Specification Specification – Vitocal 350-G Pro (cont.) Type BW 2-stage 352.B027 352.B034 352.B056 352.B076 352.B097 Dimensions Total length 1848 1848 1848 2153 2153 Total width Handling width Total height 1450 1450 1450 1650 1650 Total weight of standard unit 1065...
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Specification Specification – Vitocal 350-G Pro (cont.) Type BW 2-stage 3-stage 352.B114 352.B132 352.B156 353.B172 353.B198 Refrigerant circuit Number of refrigerant circuits Number of compressors Compressor type Piston Refrigerant R134a Refrigerant charge (standard value), see 12.0 14.0 17.0 19.0 22.0...
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Information on refrigerant The specifications in the datasheets and the product The EC safety datasheet for the refrigerant used can description describe purely physical characteristics. be obtained from Viessmann Werke Technical Service. Additional assurances or guarantees require a sepa- rate contractual agreement.
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Geothermal probes/well and connection lines fully installed, filled and vented Components for cooling mode fully installed (optional) Preferred appointment: Date Time Date Time All work ordered from Viessmann will be charged to me/us in accordance with the current Viessmann pricelist. Place/date Signature...
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Final decommissioning Dismantling/disposal Once the appliance reaches the end of its service life, The heat pump is filled with refrigerant R134a. The or when replacing components, observe the statutory refrigerant is a fluorocarbon and has a global warming regulations on dismantling, recovery and disposal. potential (GWP) of 1430.
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The product characteristics determined as system values for the product Vitocal 350-G Pro (see technical guide) can be utilised to assess the energy efficiency of heating and ventilation systems in buildings to DIN V 4701-10 as specified by the EnEV [Germany].
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Keyword index Keyword index Adjusting operating display........59 Inspection..............56 Ambient temperatures..........13 Installation room............13 Appliance fuses............63 – Heat pump...............11 Appliance too noisy............ 60 Instructing system user..........59 Intended use..............9 Internal components Brine/water heat pump..........10 – Overview..............62 Isolators..............50 Cable lengths............. 50 Clearances..............
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Keyword index Keyword index (cont.) Transport bracket............60 Seal ring replacement..........57 Transport bracket removal......... 30 Secondary circuit, filling..........57 Secondary circuit, filling and venting......57 Secondary circuit connection........35 Venting Sensors..............62 – Primary side............56 Sensors, checking............63 – Secondary side............57 Siting..............
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