Viessmann KWT Vitocal 350-G Pro Series Installation And Service Instructions For Contractors
Viessmann KWT Vitocal 350-G Pro Series Installation And Service Instructions For Contractors

Viessmann KWT Vitocal 350-G Pro Series Installation And Service Instructions For Contractors

Compact heat pump with electric drive, two-stage and three-stage
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Installation and service
instructions
for contractors
Compact heat pump with electric drive, two-stage and three-stage
Vitocal 350-G Pro
Type BW 352.A027 to BW 353.A198
Type BW 352.A027 SA to BW 353.A198 SA
For applicability, see the last page
VITOCAL 350-G PRO
Please keep safe.
5848 449 GB
09/2013

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Summary of Contents for Viessmann KWT Vitocal 350-G Pro Series

  • Page 1 Installation and service instructions for contractors Compact heat pump with electric drive, two-stage and three-stage Vitocal 350-G Pro Type BW 352.A027 to BW 353.A198 Type BW 352.A027 SA to BW 353.A198 SA For applicability, see the last page VITOCAL 350-G PRO Please keep safe.
  • Page 2: Safety Instructions

    Safety instructions Safety instructions Please follow these safety instructions closely to prevent accidents and mate- rial losses. Safety instructions explained ■ The Code of Practice of relevant trade associations Danger ■ All current safety regulations as This symbol warns against the defined by DIN, EN, DVGW, VDE and risk of injury.
  • Page 3 Repairing components that fulfil a safety function can compromise the safe operation of your sys- tem. Replace faulty components with genuine Viessmann spare parts. Auxiliary components, spare and wearing parts Please note Spare and wearing parts that have not been tested together with the system can compromise its function.
  • Page 4: Table Of Contents

    Index Index Installation instructions Safety and liability Heat pump application limits................Boiler application limits..................Occupational safety....................Preparing for installation Use........................10 Product information....................10 General information on the electrical connection..........11 Delivery and handling................... 11 Siting........................13 General hydraulic diagram................... 22 Hydraulic connection, geothermal probe..............
  • Page 5 Index Index (cont.) Appendix Heat pump commissioning order................127 Certificates Declaration of conformity..................128 Keyword index....................130...
  • Page 6: Safety And Liability

    Safety and liability Heat pump application limits Intended use ■ Generation of cooling and/or heating ■ For use in industry, commerce, domestic households ■ For power supply systems up to 1000 A and 400 V System limit See pipework and instrumentation diagram, connection and wiring diagram Service life Heat pump...
  • Page 7: Occupational Safety

    Safety and liability Occupational safety Electrical connections Danger Danger Electromagnetic radiation near Touching 'live' components car- the wiring chamber of the heat ries a risk to life. Some compo- pump control unit can interfere nents on the PCBs will remain particularly with heart pacemak- 'live' even after the power supply ers and defibrillators.
  • Page 8 Safety and liability Occupational safety (cont.) Please note and information in the chapters Observe all "Safety instructions" "Routing cables/leads to the heat pump wiring chamber" (page 45) and "Power supply" (page 62). Working on the heat pump Please note Danger Prior to commissioning and fol- Falling of heavy or unwieldy heat lowing repair or maintenance...
  • Page 9 Safety and liability Occupational safety (cont.) Danger Direct contact with refrigerant can be harmful to skin. ■ Only work on the refrigerant cir- cuit whilst wearing safety gog- gles and gloves. Note Only qualified refrigeration engineers should work on the refrigerant circuit.
  • Page 10: Preparing For Installation

    Preparing for installation The heat pump Vitocal 350-G Pro, Note type BW 352.A027/SA to BW 353.A198/SA The Vitocal 350-G Pro must be operated can be used for the following purposes: exclusively by authorised and trained ■ Central heating and cooling via a heat- personnel.
  • Page 11: General Information On The Electrical Connection

    Preparing for installation General information on the electrical connection ■ Electrical connection of system The number of power cables from the components distribution board (meter box) to the heat (pumps, mixers, valves, alarm facili- pump control unit and to the control ties, contactor, function extensions, panel depends on the system version sensors, etc.):...
  • Page 12 30° of the Vitocal 350-G Pro. 7. Protect the heat pump by inserting KWT Kälte-Wärmetechnik AG/ wadding material and timbers to Viessmann will not accept liability for spread the ropes. any damage resulting from incorrect handling. Handling by crane...
  • Page 13: Siting

    Preparing for installation Delivery and handling (cont.) Handling by forklift truck or pallet truck A Select a fork length in line with the C Edge protection (e.g. two or three heat pump length, see "Specifica- layers of corrugated cardboard) tion" (page 119). B Always centre the forklift truck forks on the centre of gravity of the Vitocal 350-G Pro (through the heat...
  • Page 14 Preparing for installation Siting (cont.) BW 352.A076/SA 963 kg Minimum clearances BW 352.A097/SA 1065 kg BW 352.A114/SA 1113 kg Observe required minimum clearances. BW 352.A132/SA 1209 kg BW 352.A156/SA 1260 kg Note BW 353.A172/SA 1604 kg ■ Additional strain relief clamps are BW 353.A198/SA 1678 kg required for the power cables if the clearance behind the heat pump is...
  • Page 15 Preparing for installation Siting (cont.) C Cable entries On-site strain relief clamps required (wall clearance ≥ 80 mm). D ■ When using hydraulic connection accessories (connection set and Victaulic flange adaptor set, 2½" or 3" version): ≥ 1000 mm ■ On-site hydraulic connections: ≥...
  • Page 16 Preparing for installation Siting (cont.) Pressure points of the adjustable heat pump feet Type BW 352.A027/SA, BW 352.A034/SA, BW 352.A056/SA 1900 Type BW 352.A076/SA, BW 352.A097/SA, BW 352.A114/SA, BW 352.A132/SA, 352.A156/SA 2100...
  • Page 17 Preparing for installation Siting (cont.) Type BW 353.A172/SA, BW 353.A198/SA 2800...
  • Page 18 Preparing for installation Siting (cont.) Requirements for on-site connections BW 352.A027 to BW 352.A056/BW 352.A027 SA to BW 352.A056 SA 400 V~ 230 V~ 1848 A Flow, primary circuit (brine inlet) C Return, heating circuit B Return, primary circuit (brine outlet) D Flow, heating circuit...
  • Page 19 Preparing for installation Siting (cont.) BW 352.A076 to BW352.A114/BW 352.A076 SA to BW352.A114 SA 400 V~ 230 V~ 2153 A Flow, primary circuit (brine inlet) C Return, heating circuit B Return, primary circuit (brine outlet) D Flow, heating circuit...
  • Page 20 Preparing for installation Siting (cont.) BW 352.A132 to BW 352.A156/BW 352.A132 SA to BW 352.A156 SA 400 V~ 230 V~ 2153 A Flow, primary circuit (brine inlet) C Return, heating circuit B Return, primary circuit (brine outlet) D Flow, heating circuit...
  • Page 21 Preparing for installation Siting (cont.) BW 353.A172 to BW 353.A198/BW 353.A172 SA to BW 353.A198 SA 400 V~ 230 V~ 2816 A Flow, primary circuit (brine inlet) C Return, heating circuit B Return, primary circuit (brine outlet) D Flow, heating circuit Hydraulic connection requirements ■...
  • Page 22: General Hydraulic Diagram

    Preparing for installation General hydraulic diagram...
  • Page 23 Preparing for installation General hydraulic diagram (cont.) Note This scheme is a general example without shut-off valves or safety equipment. This does not replace the need for on-site engineering. Determine the type of heat source, groundwater or geothermal probe during the engineering process; only one option can be chosen.
  • Page 24 Preparing for installation General hydraulic diagram (cont.) Buffer temperature sensor, bottom 3-way diverter valve, cooling mode Heat exchanger, natural cooling/cooling Temperature sensor, cold water Cooling water buffer cylinder Circulation pump, chiller Buffer temperature sensor, top Buffer temperature sensor, bottom Motorised 2-way valve, cooling mode 3-way mixer natural cooling/3-way diverter valve, cooling mode Underfloor heating/Underfloor cooling circuit M1 Flow temperature sensor...
  • Page 25: Hydraulic Connection, Geothermal Probe

    Preparing for installation Hydraulic connection, geothermal probe Required equipment Pos. Designation Heat pump Heat pump control unit Primary pump Outside temperature sensor Expansion vessel Geothermal probe Geothermal probe manifold Safety assembly, primary circuit Pressure switch, primary circuit...
  • Page 26: Hydraulic Connection, Groundwater

    Preparing for installation Hydraulic connection, groundwater Required equipment Pos. Designation Heat pump Heat pump control unit Primary pump Outside temperature sensor Expansion vessel Safety assembly, primary circuit Pressure switch, primary circuit Frost stat System separation, groundwater Flow switch, groundwater Filter, groundwater Circulation pump, groundwater...
  • Page 27: Hydraulic Connection, Heating Water Buffer Cylinder

    Preparing for installation Hydraulic connection, heating water buffer cylinder Equipment required Pos. Designation Heat pump Heat pump control unit Secondary pump Outside temperature sensor Safety assembly, heating circuit Expansion vessel Heating water buffer cylinder Buffer temperature sensor, top Buffer temperature sensor, bottom Hydraulic connection, external heat generator...
  • Page 28: Hydraulic Connection, Heating Circuits

    Preparing for installation Hydraulic connection, external heat generator (cont.) Required equipment Pos. Designation Heat pump Heat pump control unit Secondary pump Outside temperature sensor Safety assembly, heating circuit Expansion vessel External heat generator Control unit, ext. heat generator Outside temperature sensor System flow temperature sensor System mixer, central heating Heating water buffer cylinder...
  • Page 29: Natural And Active Cooling

    Preparing for installation Hydraulic connection, heating circuits (cont.) Equipment required Pos. Designation Flow, PWW Return, PWW Flow, cold water Return, cold water Underfloor heating/Underfloor cooling circuit M1 Flow temperature sensor Safety temperature sensor, underfloor heating system 3-way diverter valve, heating/cooling Circulation pump HC1 3-way mixer Underfloor heating/Underfloor cooling circuit M2...
  • Page 30: Hydraulic Connection, Cooling Water Buffer Cylinder

    Preparing for installation "Natural and active cooling" (cont.) Required equipment Pos. Designation Heat pump Heat pump control unit Primary pump Outside temperature sensor Expansion vessel Safety assembly, primary circuit Pressure switch, primary circuit 3-way diverter valve, cooling mode Heat exchanger, natural cooling/cooling Temperature sensor, cold water 3-way mixer, natural cooling/cooling Hydraulic connection, cooling water buffer cylinder...
  • Page 31 Preparing for installation Hydraulic connection, cooling water buffer… (cont.) Equipment required Pos. Designation Heat pump Heat pump control unit Primary pump Outside temperature sensor Expansion vessel Safety assembly, primary circuit Pressure switch, primary circuit 3-way mixer, natural cooling/cooling Heat exchanger, natural cooling/cooling Temperature sensor, cold water Cooling water buffer cylinder Circulation pump, chiller...
  • Page 32: Hydraulic Connection, Residual Heat Heat Exchanger

    Preparing for installation Hydraulic connection, residual heat heat exchanger...
  • Page 33: Dhw Heating

    Preparing for installation Hydraulic connection, residual heat heat… (cont.) Equipment required Pos. Designation Heat pump Heat pump control unit Secondary pump Outside temperature sensor Safety assembly, heating circuit Expansion vessel Geothermal probe Geothermal probe manifold Safety assembly, primary circuit Heat exchanger, residual heat Circulation pump, residual heat 3-way diverter valve, residual heat Motorised 2-way valve (dry cooler shut-off)
  • Page 34 Preparing for installation DHW heating (cont.) Required equipment Pos. Designation Heat pump: Heat pump control unit Diverter valve, DHW/central heating Secondary pump Outside temperature sensor Safety assembly, heating circuit Expansion vessel DHW cylinder Cylinder temperature sensor Electric booster heater Circulation pump for cylinder heating Heat exchanger, DHW loading system Flow limiter 3-way mixer...
  • Page 35: Installation Sequence

    Installation sequence Siting the heat pump Removing the top cover In order to make the electrical connection of the heat pump, remove the entire cover by undoing its screw. 1. Undo all screws at the bottom of the front panel. 2.
  • Page 36 Installation sequence Siting the heat pump (cont.) Levelling the heat pump Position and level the heat pump hori- zontally as described from page 13. Removing the transport brackets Please note If transport brackets are not removed, they cause vibrations and excessive noise. Remove all 4 transport brackets fully and dispose of correctly.
  • Page 37 Installation sequence Siting the heat pump (cont.) A Frame screw Installation sequence 1. Fit the rear panels, see the following 5. Fitting the programming unit into the page. front panel. 2. Connect the hydraulic lines, see 6. Terminate cables and connect the page 39.
  • Page 38 Installation sequence Siting the heat pump (cont.) Fitting the casing panels...
  • Page 39: Making The Hydraulic Connections

    Installation sequence Making the hydraulic connections Connection overview Type BW 352.AS027/SA to BW 353.AS198/SA C Primary circuit return (heat pump Note The rear side panel needs to be fitted water outlet): before the hydraulic connection is made. Victaulic 3" See previous diagram. D Secondary circuit return: Victaulic 2½"...
  • Page 40 Installation sequence Making the hydraulic connections (cont.) A Victaulic 2½" (secondary circuit) or C Optional: Flange with 2½" (secon- 3" (primary circuit) couplings dary circuit) or 3" (primary circuit) B Flexible connecting cable with anti- thread vibration elements D Securing hydraulic lines...
  • Page 41 Installation sequence Making the hydraulic connections (cont.) Version with flange connection A Victaulic 2½" (secondary circuit) or C Anti-vibration compensators, on 3" (primary circuit) couplings site B Adaptor with flange DN80/PN10, D Securing hydraulic lines without anti-vibration elements...
  • Page 42 Installation sequence Making the hydraulic connections (cont.) Installation of the Victaulic couplings PN10 220 / 300 1. Clean the Victaulic connections. 4. Push connection line C (connection set) or flanged adaptor D (flanged 2. Open Victaulic coupling B around Victaulic adaptor set) as far as it will 1 cm.
  • Page 43 5. Charge the primary circuit with the heat transfer medium. Viessmann heat transfer medium ■ Discharge and drain pipes must and vent. terminate in a container that can hold the maximum possible expan- sion volume of the heat transfer medium.
  • Page 44 Installation sequence Making the hydraulic connections (cont.) Connecting the secondary circuit 1. Equip the heating circuit on site with 3. Fill and vent the heating circuit. an expansion vessel and safety assembly (in accordance with 4. Thermally insulate pipes inside the DIN 4757).
  • Page 45: Making The Electrical Connections

    Installation sequence Making the electrical connections Danger When routing the on-site cables, Damaged cable insulation can observe the location of the cable entries cause injury and damage to the into the appliance at its back panel. appliance. Install additional strain relief clamps for Route cables so that they cannot the power cables if the clearance behind touch very hot, vibrating or sharp-...
  • Page 46 Installation sequence Making the electrical connections (cont.) Routing cables to the heat pump wiring chamber 400 V~ 230 V~ <42 V 1. Route LV leads through the "< 42 V" 3. Route power cable for compressor entry to the heat pump wiring cham- through the "400 V"...
  • Page 47: Overview Of Electrical Connections

    Installation sequence Overview of electrical connections Overview, part winding control panel...
  • Page 48 Installation sequence Overview of electrical connections (cont.) A Power supply 3 x 400 V∼/50 Hz B Mains isolator C Contactors compressor 1 D Contactors compressor 2 E Load MCB/fuse compressor 1 F Load MCB/fuse compressor 2 G Motor protection compressor 1 H Motor protection compressor 2 K MCB/fuse, primary and secondary pumps L Power supply unit, control unit...
  • Page 49 Installation sequence Overview of electrical connections (cont.) 6 Terminal strip for system components, heat pump external Overview of electrical connections Terminal strip, external connections Connection and wiring diagram 400 V~/230 V~ components External connections Terminals Function Explanation 12X0 Floating alarm contact for Connection values compressor 1 ■...
  • Page 50 Installation sequence Overview of electrical connections (cont.) Circuit protection from load MCB/fuse 5F1 (observe the total current of max. 16 A) Terminals Function Explanation 13X0 Circulation pump, evapora- Connection values ■ Max. output: 4000 W Heat pump ■ Voltage: 400 V~/230 V~ ■...
  • Page 51 Installation sequence Overview of electrical connections (cont.) Circuit protection from load MCB/fuse 6F1 (observe the max. switching current of 16 A) Terminals Function Explanation 28X1 Circulation pump heating Connection values circuit 1 ■ Max. output: 4000 W/ 2200 W ■ Voltage: 400 V~/230 V~ ■...
  • Page 52 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 25X1 Circulation pump, external Connection values heat generator ■ Max. output: 4000 W/2200 W Boiler option ■ Voltage: 400 V~/230 V~ ■ Max. switching current: 9 A (AC3) Connect on site. 40X0 Circulation pump, residual Connection values...
  • Page 53 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 30X2 (DC) / Mixing valve, heating circuit Connection values 33X2 (AC) ■ Max. output: 180 VA ■ Voltage: 24 VAC/DC/0-10 V Connect on site. 38X0 (DC) / Mixing valve, condenser Connection values 39X0 (AC) Temperature maintenance...
  • Page 54 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 22X0 Diverter valve Connection values Loading, DHW cylinder ■ Voltage: DHW cylinder option 24 VDC ■ Max. switching current: Connect on site. 23K8/11;14 Potential-free activation sig- Connection values nal, emergency heating, ■...
  • Page 55 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 38X6 Shut-off valve, dry cooler Connection values Dry cooler option ■ Voltage: 24 VDC ■ Max. switching current: Connect on site. 40X5 Shut-off valve, residual Connection values heat ■ Voltage: Dry cooler option 24 VDC ■...
  • Page 56 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 36X5 Diverter valve, cooling, Connection values Cooling circuit 2 ■ Voltage: 24 VDC ■ Max. switching current: Connect on site. 36X7 Diverter valve, cooling Connection values circuit 3 ■ Voltage: 24 VDC ■...
  • Page 57 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 19X2 Power-OFF control Requires floating contact: Economy tariff power-OFF ■ Power-OFF open: Power-OFF enabled ■ Economy tariff closed: Economy tariff enabled 19X4 External demand stage 1 Requires floating contact: ■ Closed: stage 1 in operation ■...
  • Page 58 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation Oil sump heater Connection values compressor 3 ■ Max. output: 140 W ■ Voltage: 230 V∼ Wired at the factory Winding protection Connection values compressor 1 ■ Voltage: 24 VDC Wired at the factory High pressure switch Connection values...
  • Page 59 Installation sequence Overview of electrical connections (cont.) Terminals Function Explanation 10X3 High pressure switch Connection values compressor 3 ■ Voltage: 24 VDC Wired at the factory 13X6 MV control valve, liquid Connection values Evaporator ■ Max. output: Heat yield 22 VA ■...
  • Page 60 Installation sequence Overview of electrical connections (cont.) Terminals Sensor Type 28X6 Flow temperature sensor, Pt1000 (PTC) heating circuit 1 Connect on site 29X6 Flow temperature sensor, Pt1000 (PTC) heating circuit 2 Connect on site 30X6 Flow temperature sensor, Pt1000 (PTC) heating circuit 3 Connect on site 22X4...
  • Page 61 Installation sequence Overview of electrical connections (cont.) Terminals Sensor Type 37X2 Temperature sensor, cylin- Pt1000 (PTC) der, cold water bottom Connect on site Cold water option 37X4 Flow temperature sensor, Pt1000 (PTC) heating Cylinder, cold water Connect on site Cold water option Note All sensor leads and 0-10 V signal leads must be shielded with copper braiding and have a minimum cross-section of 0.5 mm...
  • Page 62: Power Supply

    Installation sequence Overview of electrical connections (cont.) Terminals Sensor Type 16X0 Pressure sensor TRFG ND9 Oil pressure Compressor 1 Wired at the factory 16X2 Pressure sensor TRFG ND9 Oil pressure Compressor 2 Wired at the factory 16X4 Pressure sensor TRFG ND9 Oil pressure Compressor 3 Wired at the factory...
  • Page 63 Installation sequence Power supply (cont.) ■ In negotiations with your power supply Information regarding the compres- utility, different supply tariffs for the sor power supply (power circuit) main power circuits may be offered. ■ Observe the technical connection Please note requirements of the power supply util- Incorrect phase sequence can ity.
  • Page 64 Installation sequence Power supply (cont.) Type Heat pump System com- Power supply, heat Max. cable power sup- ponent power pump control unit in length the case of power- ply (400 V∼/ supply (400 V∼/ OFF with load discon- 50 Hz) 50 Hz) nect (400 V∼/50 Hz) on site...
  • Page 65 Installation sequence Power supply (cont.) Note ■ The power supply to the control circuit must not be able to be interrupted by the power supply utility. The control circuit therefore requires a separate power supply. ■ A separate control unit connection to safeguard the power supply of the con- trol unit in the case of a load discon- nect by the power supply utility...
  • Page 66 Installation sequence Power supply (cont.) Connections, heat pump load connection Vitocal type 352.A114/ 352.A132/ 352.A156/ 352.A172/ 352.A198/ Connection 95 mm 95 mm 120 mm 120 mm 150 mm cross-sec- tion, HP cir- cuit breaker Torque, HP 12 Nm 12 Nm 12 Nm 12 Nm 12 Nm...
  • Page 67 Installation sequence Power supply (cont.) Overload protection Starting characteristics This will separate the appliance from the The starting characteristics are set at the mains automatically if the tolerance DIP switches behind the protective range of the electronic soft starter is transparent cover of the electronic soft exceeded.
  • Page 68: Closing The Heat Pump

    Installation sequence Closing the heat pump Please note 1. Prior to closing the heat pump, check Seal the appliance so it is sound- the following: proof and diffusion-proof. ■ Are all cables inside the wiring Check tightness of internal chamber securely fixed (strain hydraulic connections.
  • Page 69: Commissioning, Inspection, Maintenance

    Commissioning, inspection, maintenance Steps - commissioning, inspection and maintenance For further information regarding the individual steps, see the page indicated Commissioning steps Inspection steps Maintenance steps Page • • • 1. Opening the heat pump............ 70 • 2. Writing reports..............70 •...
  • Page 70: Further Details Regarding The Individual Steps

    Commissioning, inspection, maintenance Further details regarding the individual steps Opening the heat pump Danger 1. Open the top cover in accordance Contact with 'live' components with chapter "Siting the heat pump". can lead to serious injury from electric current. 2. Close the heat pump after completing Never touch the terminals of the all work.
  • Page 71: Checking The Refrigerant Circuit For Leaks

    Charging and venting on the primary side Please note 3. Charge the primary circuit with To prevent appliance damage, Viessmann heat transfer medium charge the primary circuit before and vent. connecting the power supply. Note 1. Check Victaulic connection inside the The system must be protected heat pump for tightness.
  • Page 72: Checking Expansion Vessels And The Primary Circuit/ Heating Circuit Pressure

    Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 1. Check Victaulic connection inside the 5. Check the system pressure and top heat pump for tightness. The cou- up with water if required. pling must sit flush inside the Minimum system pressure: 0.8 bar grooves.
  • Page 73 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Observe the instructions in the separate service instructions of the Vitotronic SPS heat pump control unit, otherwise the appliance warranty will be void. Configuration procedure The configuration procedure is described on the following pages along with screen- shots.
  • Page 74 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Menu 16:41:01 19/06/2013 Home page General condition Plant Choose a language System info Login ■ Select "Login".
  • Page 75 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Service 15:11:00 05/06/2013 System info User level 3 Last operation: Please enter your pasword Last error: Model size: Logout BW302.AS150 SW version: Configuration V0.95 IP address: to follow Choose a language Plant Home page ■...
  • Page 76: System Configuration

    Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 04. Configuration menu Configuration menu 16:12:37 29/07/2013 System configuration System parameters System controller parameters For security reasons, some of the configuration screens can only be opened with a service or contractor password.
  • Page 77 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 05. System configuration Size selection Selection size Main menu 17:14:07 BW352.A027 BW352.A034 BW352.A056 BW352.A076 BW352.A079 BW352.A114 BW352.A132 BW352.A156 BW353.A172 BW353.A198 BW30x ■ Select the system type here. ■ The first screen gives an overview of all 35x systems. ■...
  • Page 78 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 06. Heat recovery selection/selecting the heat source Selection heat recovery 09:42:19 Boreholes / Groundwater / glycol on water on evaporator evaporator ■ Ó Next ■ Ò Back...
  • Page 79 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 07. Selection external control Selection external control 16:08:12 External control Setting up external control: ■ Set the properties under "System controller parameters" and "External con- trol settings". ■ For external control via Modbus, also select 1 "System controller parame- ters"...
  • Page 80 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 09. Heating selection (direct/cylinder/external heating) Setting options: Heating selection 09:45:29 Direct Heating zone 1 Regulated Cylinder Heating zone 2 Regulated Ext. 0-10 V External Heating zone 3 heating The system can provide heating with a fixed set value, by applying a heating curve or by means of an external signal.
  • Page 81 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) "Ext. 0-10 V" (external output signal) ■ The set value for the heating water buffer cylinder and heating circuits is specified by an external analogue signal (0 V = -10 °C, 10 V = 73 °C or lower if the maximum flow temperature for the selected heat pump is below this).
  • Page 82 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 10. Selection DHW cylinder Water heater selection 09:46:22 Circulation El. heating ■ "DHW" (domestic hot water) specifies whether DHW is heated by the system. ■ "DHW circulation" means a DHW circulation pump is available. ■...
  • Page 83 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 11. Selection cooling Cooling selection 09:47:27 Direct Cooling zone 1 Cylinder Cooling zone 2 Regulated Ext. 0-10 V Cooling zone 3 Free cooling Regulated The cold water can be charged with a fixed set value or according to a cooling curve.
  • Page 84 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) "Direct" ■ No separate cooling circuits, no cylinder "Cylinder" ■ Cooling circuits with cylinder, active and natural cooling "Natural cooling" ■ Cannot be combined with "active cooling" or "Cylinder", therefore only possible if the cooling function is disabled.
  • Page 85 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 12. Residual heat selection Residual heat selection 09:47:53 Residual heat cooling and boreholes cooling Cooling via boreholes ■ Selection of the residual heat function (only for cooling mode); only required for active cooling mode.
  • Page 86 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 13. Safety selection Safety limit selection 09:48:54 -6.0 °C Low pressure setting: 76.0 °C High pressure setting: Frost protection setting: 3.0 °C ■ These values are used by the control unit and as safety limits. The values are initially preset and should only be modified if you have the appropriate technical knowledge.
  • Page 87 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) High pressure = Max. flow condensation temperature 76 °C 73 °C 67 °C 65 °C Low pressure = Primary ON/OFF evaporation temperature -6 °C 0 °C / -3 °C -10 °C -3 °C / -6 °C -14 °C -7 °C / -10 °C...
  • Page 88 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 15. Confirmation of set values You have selected 09:49:20 Heat recovery Boreholes Heating Heating storage Setpoint by selection Heating zone 1 Regulated Heating zone 2 Unregulated Heating zone 3 Disabled Auxiliary heating Water heater Circulation...
  • Page 89 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 16. System controller configuration System controller configuration 16:13:45 29/07/2013 External control settings Ethernet settings Modbus settings For security reasons, the configuration screens can only be opened with a sufficiently high user level (password).
  • Page 90 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Setting option screens: External control properties 16:47:55 06/08/2013 External control properties Type of control Control function Fixed set value heating in deg. C. Down Direct control signals External set value Modbus Fixed set value cooling in deg.
  • Page 91 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) ■ The changeover signal and the 2 enable signals are not evaluated if the Modbus handles the control. ■ The corresponding Modbus parameters are: – "HP enable bit1" (1 = enabled) –...
  • Page 92 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Ethernet communication 16:48:48 06/08/2013 Ethernet controller settings IP address Subnet mask Default router The Ethernet settings apply to the webserver, Modbus UDP and Modbus TCP. Please note: Once the Ethernet address has been changed, the display does not connect to the controller if the display is connected via Ethernet.
  • Page 93 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Modbus communication 17:13:17 06/08/2013 Modbus communication settings Communication interface RS485 communication setting Modbus Unit Identifier (UID) Modbus TCP RS485 baud rate 115200 Modbus UDP Down RS485 parity bit Modbus RS485 None (N) Static settings: Data format = RTU word order for 32 bit values = most significant word first Number format = 16 bit signed int or 32 bit signed int depending on parameter.
  • Page 94 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 17. Heating curves ■ The diagram shows the relationship between flow temperature and outside temperature. ■ The outside temperatures are shown horizontally and the flow temperatures are shown vertically. ■ The control unit is factory set to a room temperature of 20 °C in standard mode and 16 °C in reduced mode (setback mode).
  • Page 95 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) Example: This example uses the heating curve values from the screenshot. Assuming: the outside temperature is 7 °C, then the flow temperature will be regulated to 35 °C. If the outside temperature is 3.5 °C, then the flow temperature will be regulated to 38.5 °C.
  • Page 96 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 19. Correct adjustment of heating curve and set temperature constants The heating curve is optimally adjusted if the standard room temperature results from the heating curve alone. Consequently, the temperature correction factor must be 0 when adjusting the heating curves.
  • Page 97 Commissioning, inspection, maintenance Further details regarding the individual steps (cont.) 21. Cooling circuits The cooling curve results from: outside temperature and set cooling temperature. This means only one offset and one slope can be adjusted. Cooling circuits are regulated and adjusted in the same way as heating circuits (Please note: observe the difference described above).
  • Page 98: Troubleshooting

    Troubleshooting Repairs Overview of internal components Type BW 352.A076/SA to BW 352.A156/SA 1 Condenser 8 Compressor 1 2 Evaporator 9 High pressure safety switch, com- pressor 1 3 Low pressure sensor qP Oil level sight glass, compressor 4 Low pressure safety switch qQ Oil pressure safety switch, com- 5 Low pressure test port pressor...
  • Page 99 Troubleshooting Repairs (cont.) qE High pressure test port qI Primary circuit flow temperature qR Filter dryer sensor (heat pump brine inlet) qO Primary circuit return temperature qT High pressure sensor sensor (heat pump brine outlet) qZ Return temperature sensor, heating wP Sight glass, liquid line circuit wQ Electronic expansion valve...
  • Page 100 Troubleshooting Repairs (cont.) Checking sensors Sensor Capturing element ■ System flow temperature sensor (F13) Pt1000 ■ Buffer temperature sensor (F4) ■ Cylinder temperature sensor (F6) ■ Flow/return temperature sensor, heating circuit (F8/F9) ■ All sensors inside the heat pump ■ Boiler water temperature sensor, external heat generator Temperature sensors type Pt1000 Sensor connections at terminals and the controller...
  • Page 101 Troubleshooting Repairs (cont.) Appliance too noisy Possible causes: ■ Transport bracket not removed ■ Control unit door not tightly closed ■ Casing not securely closed ■ The hydraulic connection is touching the heat pump body. ■ The hydraulic connection is under stress;...
  • Page 102: Parts List, Type Bw

    Parts list, type BW Spare part for part winding start version Note Quote the part and serial numbers (see type plate) as well as the position num- ber of the required part (as per the parts list supplied). Standard parts are availa- ble from your local supplier.
  • Page 103 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A 7841290 Outside temperature sensor 7841291 System temperature sensor 7841292 Temperature sensor 7841293 Low pressure switch 7841294 Sight glass 7841295 7837956 7841296 Filter dryer 7841299...
  • Page 104 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A 7841319 Auxiliary switch 7841320 Auxiliary contact 7841321 Contactor relay 7841322 Base for auxiliary relay 7841323 Plug-in interface relay 7841324 Diode 7841325 Circuit breaker 7841326...
  • Page 105 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A Terminal cover shallow/high 7841347 7841348 7841349 Handle drive 7841352 CB appliance adaptor 7841354 7841355 Front panel GH 1 7841356 Rear panel 1 and 2 7841358 7841359 Side panel A, B, A 2/3 and B 2/3...
  • Page 106 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A 7841376 Cable entry 7837992 7841422 Cable sensor/expansion sensor 7841423 Pipe strap 7841424 Casing cover GH 1 small and GH 2 medium 7841425 7841426 Part no.
  • Page 107 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A Type BW 353.A 7841288 Line 7841289 High pressure switch 7841290 Outside temperature sensor 7841291 System temperature sensor 7841292 Temperature sensor 7841293 Low pressure switch 7841294...
  • Page 108 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A Type BW 353.A 7841318 Delay 7841319 Auxiliary switch 7841320 Auxiliary contact 7841321 Contactor relay 7841322 Base for auxiliary relay 7841323 Plug-in interface relay 7841324 Diode...
  • Page 109 Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A Type BW 353.A 7841350 7841351 Handle drive 7841352 CB appliance adaptor 7841353 Rear panel 2 and 2/3 7841359 7841360 Side panel A 2/3 and B 2/3 7841363 7841364 Fascia, long/short...
  • Page 110: Spare Part For Soft Starter Version

    Parts list, type BW Spare part for part winding start version (cont.) Part no. Vitocal 350-G Pro Type BW 352.A Type BW 353.A 7841426 7841427 Spare part for soft starter version Mat. no. Vitocal 350-G Pro Type BW 352.A 027 SA 034 SA 056 SA 076 SA...
  • Page 111 Parts list, type BW Spare part for soft starter version (cont.) Mat. no. Vitocal 350-G Pro Type BW 352.A 027 SA 034 SA 056 SA 076 SA 097 SA Line 7841289 High pressure switch 7841290 Outside temperature sensor 7841291 Contact temperature sensor 7841292 Temperature sensor 7841293...
  • Page 112 Parts list, type BW Spare part for soft starter version (cont.) Mat. no. Vitocal 350-G Pro Type BW 352.A 027 SA 034 SA 056 SA 076 SA 097 SA Auxiliary switch 7841320 Auxiliary contact 7841321 Contactor relay 7841322 Base for auxiliary relay 7841323 Interface relay 7841324...
  • Page 113 Parts list, type BW Spare part for soft starter version (cont.) Mat. no. Vitocal 350-G Pro Type BW 352.A 027 SA 034 SA 056 SA 076 SA 097 SA 7841346 Mains isolator 7838004 Terminal cover high/shallow 7841347 7841348 7841349 Handle drive 7841352 CB appliance adaptor 7841354...
  • Page 114 Parts list, type BW Spare part for soft starter version (cont.) Mat. no. Vitocal 350-G Pro Type BW 352.A 027 SA 034 SA 056 SA 076 SA 097 SA Locking bolt 7841375 Hexagon screw set 7841376 Cable entry 7837992 7841422 Cable sensor/expansion sensor 7841423 Pipe strap...
  • Page 115 Parts list, type BW Spare part for soft starter version (cont.) Vitocal 350-G Pro Mat. no. Type BW 352.A Type BW 353.A 114 SA 132 SA 156 SA 172 SA 198 SA Pressure transmitter 7841286 7841287 7841288 Line 7841289 High pressure switch 7841290 Outside temperature sensor 7841291...
  • Page 116 Parts list, type BW Spare part for soft starter version (cont.) Vitocal 350-G Pro Mat. no. Type BW 352.A Type BW 353.A 114 SA 132 SA 156 SA 172 SA 198 SA 7841311 Delay 7841319 Auxiliary switch 7841320 Auxiliary contact 7841321 Contactor relay 7841322...
  • Page 117 Parts list, type BW Spare part for soft starter version (cont.) Vitocal 350-G Pro Mat. no. Type BW 352.A Type BW 353.A 114 SA 132 SA 156 SA 172 SA 198 SA 7841344 Circuit breaker 7841345 Terminal cover shallow/high 7841350 7841351 Handle drive 7841352...
  • Page 118 Parts list, type BW Spare part for soft starter version (cont.) Vitocal 350-G Pro Mat. no. Type BW 352.A Type BW 353.A 114 SA 132 SA 156 SA 172 SA 198 SA 7841422 Temperature sensor, expansion valve 7841423 Pipe strap 7841424 Casing cover GH 2 medium and GH 3 large 7841426...
  • Page 119 Specification Operation: brine/water Type BW Two-stage 352.A 027 / 034 / 056 / 076 / 097 / Output data to EN 14511 (B0/W35, 5 K spread) Rated heating output 27.2 34.3 56.1 76.0 96.9 Cooling capacity 20.8 26.4 43.4 58.8 74.6 Power consumption 12.8...
  • Page 120 Specification (cont.) Operation: brine/water Type BW Two-stage Three-stage 352.A 353.A 114 / 132 / 156 / 172 / 198 / Output data to EN 14511 (B0/W35, 5 K spread) Rated heating output 114.2 131.9 170.2 Cooling capacity 88.4 101.5 119.2 153.3 Power consumption 25.9...
  • Page 121 13.5 18.0 23.0 Pressure drop (at min. flow mbar rate) Max. flow temperature °C Min. flow temperature °C Operation with ice stores including external demand requires an adjustment of parameters. Make such adjustments exclusively after reference to KWT or Viessmann.
  • Page 122 46.4 5 K) Pressure drop (at min. flow mbar rate) Max. flow temperature °C °C Min. flow temperature Operation with ice stores including external demand requires an adjustment of parameters. Make such adjustments exclusively after reference to KWT or Viessmann.
  • Page 123 Specification (cont.) Note ■ The specified flow rates are rounded ■ Output data to EN 14511 correspond up or down. to a temperature spread of 3 K at a ■ All technical details, with the exception brine inlet temperature of 0 °C and of starting currents, also apply to type brine outlet of –3 °C.
  • Page 124 Specification (cont.) Type BW Two-stage 352.A 027 / 034 / 056 / 076 / 097 / Refrigerant circuit Refrigerant R134A R134A R134A R134A R134A Refrigerant charge Number of compressors, re- Type ciprocating piston Permiss. operating pres- sure, high pressure side Permiss.
  • Page 125 Specification (cont.) Type BW Two-stage Three-stage 352.A 353.A 114 / 132 / 156 / 172 / 198 / Electrical values, heat pump Rated voltage, compressor 3/PE 400 V/50 Hz Rated current, compressor (B0/W35) Starting current, compres- 145 re- 175 re- 250 re- 217.5 262.5...
  • Page 126 The EC safety datasheet for R410A can be obtained from the Technical Services Note department of Viessmann Werke. ■ Output data to EN 14511 correspond to a temperature spread of 3 K at a brine inlet temperature of 0 °C and brine outlet of –3 °C.
  • Page 127: Heat Pump Commissioning Order

    All windows and external doors sealed Geothermal probes/well and connection lines fully installed Components for cooling mode fully installed (optional). Preferred appointment: Date Time Date Time All work ordered from Viessmann will be charged to me/us in accordance with the current Viessmann pricelist. Place/date Signature...
  • Page 128: Declaration Of Conformity

    Certificates Declaration of conformity We, KWT Kälte-Wärmetechnik AG, member of the Viessmann Group, CH-3076 Worb SBB, declare as sole responsible body that the products Vitocal 350-G Pro, type BW 352.A027/BW 352.A027 SA, type BW 352.A034/BW 352.A034 SA, type BW 352.A056/BW 352.A056 SA, type BW 352.A076/BW 352.A076 SA, type BW 352.A097/BW 352.A097 SA,...
  • Page 129 Certificates Declaration of conformity (cont.) Worb SBB, 24/06/2013 KWT Kälte-Wärmetechnik AG Viessmann Group René Steiner...
  • Page 130: Keyword Index

    Keyword index Keyword index DHW heating........33 Appliance MCB/fuses.......100 Dimensions........18 Appliance too noisy......101 Draining..........99 Draining the heat pump......99 Brine/water heat pump.......10 Electrical connection – General information......11 Charging Electrical connections....47, 49 – Primary side........71 – Overview........47, 49 Charging and venting the primary cir- Electrical installation scheme cuit.............71 –...
  • Page 131 Keyword index Keyword index (cont.) Repair work........70 Making the hydraulic connections..39 Replacing seal rings......72 Minimum clearances......14 Required equipment...25, 26, 28, 30, 34 Minimum flow rate......44 Return temperature sensor, secondary Minimum system pressure....72 circuit – Curve..........100 Room height........13 Ni 500..........100 Routing Noise..........101 –...
  • Page 132 7514843 7514844 7514845 7514846 7514847 7514848 7514849 7514850 7514851 Viessmann Werke GmbH&Co KG Viessmann Limited D-35107 Allendorf Hortonwood 30, Telford Telephone: +49 6452 70-0 Shropshire, TF1 7YP, GB Fax: +49 6452 70-2780 Telephone: +44 1952 675000 www.viessmann.com Fax: +44 1952 675040...

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