Legamaster XTX-5500UHD Quick Setup Manual

TROUBLESHOOTING
No image The image is too light or too dark
1 Ensure the power plug and, in case of external 1. Adjust the brightness and contrast of the e-Screen
sources, the video-cable plugs are installed correctly 2. Make sure no direct light source shines on the
at both ends. brightness sensor on the backside of the e-Screen
2. Check if the main power switch is set to "|"
3. Check if the e-Screen is not in standby mode The picture color looks poor
by pressing the on/off button on the remote or 1. Check the colour picture settings of the e-Screen
e-Screen control pad. 2. Perform a factory reset from the menu of the
4. Make sure the correct input is selected. e-Screen
5. Check that source equipment is operating correctly,
for instance: No Touch
- The source is turned on and not in standby or 1. Make sure the USB cable is installed correctly at
sleep mode both ends and not damaged
- All video cables are not damaged (e.g. cable 2 Disconnect and reconnect the USB cable after 10
breaks or bend pins inside the connector) seconds, please allow the PC to detect the hard-
- If possible check with other source and cables ware. This can take a few seconds
6. In case of long video cables (>5m): check signal 3. Reboot the PC.
transmission with the originally supplied cables.
7. In case of installations with peripheral equipment Touch performance is poor or is not at the same
such as distribution amplifiers, matrix switchers, sig- position
nal boosters, etc.: check the working of the screen 1. Make sure there are no unwanted objects in range
with the source directly connected to the e-Screen, of the touch system (e.g. jacket sleeves).
using the originally supplied cables. 2. Make sure there are no light sources (e.g. halogen
lamps or sun light) shining directly at the surface of
Bad image quality of source signal
the e-Screen.
1. Check that source equipment is operating correctly, 3. Place your finger or stylus in a 90 degree angle on
for instance: the touch surface.
All video cables are installed correctly at both ends 4. Do not hold the stylus too close towards the tip.
and not damaged (e.g. cable breaks or bend pins 5. Please make sure the inside of the bezel (where
inside the connector). the touch sensors are placed) is clean(ed) and free
Make sure the resolution of the input signal of items blocking the view of the sensors (e.g. a
is set to the native resolution of the e-Screen magnet).
3840x2160@30Hz or 60Hz). 6. Turn off scaling in the display settings of the source.
2. If possible check with other source and cables.
Touch recognition is slow
The image is positioned correctly 1. Close all active windows on the PC
1. Disconnect and reconnect the signal cable 2. Reboot the PC
2. Restart the entire system, make sure to first switch
on the monitor and secondly the source or OPS PC
3. Perform a factory reset from the menu of the
e-Screen
Information in this document is subject to change without notice.
2017 Legamaster International B.V. All rights reserved.
Reproduction in any manner whatsoever without the written
permission of Legamaster International is strictly forbidden. Trade-
marks used in this text: Legamaster and the Legamaster logo are
trademarks of edding AG; Windows is a registered trademark of
Legamaster International B.V.
Microsoft Corporation, OS X is a trademarkt of Apple Inc., Linux is
Postbus 111
a trademark of Linus Torvalds. Other trademarks and trade names
may be used in this document to refer to either the entities claiming 7240 AC Lochem
tel.: (+31) (0)573-713000
the marks and names or their products. Legamaster International
disclaims any proprietary interest in trademarks and trade names email: info@legamaster.com
other than its own. internet: www.legamaster.com
Legamaster, brand of the edding group
Legamaster – QUICK SETUP GUIDE
LM-QSG-XTX-55-1801_GB.indd 1-4
OPS slot Ambient light sensor
Included accessory
EasyFix Cable Clips
Main power –
Switch
AC In socket
"I" is power on
"O" is power off
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
CONNECTOR TABLE
1 Touch USB 1
2 Service USB port
3 DisplayPort
4-5 HDMI 1, 2
6 HDMI out
7 VGA In (15-pin D-Sub)
8 PC Audio In
9 IR Extender
10 Audio Out
11 SPDIF
12 Touch USB 2
13 HDMI 3
14 RS-232C
15 Ethernet
Optional
Control button FLEX height
adjustable solutions
Optional
camera mount
ENGLISH
XTX-5500UHD
QUICK SETUP GUIDE
Version 1.0
08.01.18 14:07