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Troubleshooting >
Audio/Video
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the
HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound
output device?
(page
❑ If you still hear no sound from the sound output device, follow these steps:
1
Follow steps 1 to 4 in How do I change the sound output device?
2
On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
3
Click the Advanced tab.
4
Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5
Click OK.
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