LG WD(M)-16350(5)FD Service Manual

LG WD(M)-16350(5)FD Service Manual

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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLE
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD(M)-16350(5)FD / WD-16320(5)FD
WD(M)-16351(6)FD / WD-14320(5)FD
WD(M)-14350(5)FD / WD-12320(5)FD
WD(M)-14351(6)FD
WD(M)-12350(5)FD
WD(M)-12351(6)FD
website : http://www.LGEservice.com
e-mail : http://LGEservice.com/techsup.html
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Summary of Contents for LG WD(M)-16350(5)FD

  • Page 1 : http://www.LGEservice.com e-mail : http://LGEservice.com/techsup.html WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLE CORRECTLY BEFORE OFFERING SERVICE. MODEL : WD(M)-16350(5)FD / WD-16320(5)FD WD(M)-16351(6)FD / WD-14320(5)FD WD(M)-14350(5)FD / WD-12320(5)FD WD(M)-14351(6)FD WD(M)-12350(5)FD WD(M)-12351(6)FD...
  • Page 2 APR. 2005 PRINTED IN KOREA P/No.:3828ER3035U...
  • Page 3: Table Of Contents

    CONTENTS 1. SPECIFICATION..........................3 2. FEATURES & TECHNICAL EXPLANATION .................4 3. PARTS IDENTIFICATION ......................6 4. INSTALLATION ..........................7 5. OPERATION ..........................10 6. WIRING DIAGRAM / PROGRAM CHART ...................12 7. TROUBLESHOOTING.........................13 7-1.BEFORE PERFORMING SERVICE ..................13 7-2.QC TEST MODE........................13 7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY............13 7-4.ERROR DISPLAY ........................14 8.
  • Page 4: Specification

    1. SPECIFICATION WD(M)-16350(5)FD WD(M)-14350(5)FD WD(M)-12350(5)FD WD(M)-16351(6)FD WD(M)-14351(6)FD WD(M)-12351(6)FD ITEM WD-16320(5)FD WD-14320(5)FD WD-12320(5)FD POWER SUPPLY 220-240V~, 50Hz PRODUCT WEIGHT 65kg WASHING 230W ELECTRICITY SPIN 600W CONSUMPTION DRAIN MOTOR WASH HEATER 2000W WASH 45rpm 1600 rpm : 400/800/1000/1200/1600 rpm REVOLUTION SPEED SPIN...
  • Page 5: Features & Technical Explanation

    And it will be the same the machine is unplugged and is plugged in again. Safety device (Aqua lock) WD(M)-16350(5)FD/14350(5)FD/12350(5)FD] Aqua lock System is designed for detecting water leak during operation to prevent water from flooding over the floor.
  • Page 6 2-2.DETERMINE WASHING TIME BY FUZZY LOGIC To get the best washing performance optimal time is determined by sensing of water temperature, selected washing temperature and laundry amount. water temperature washing time the best selected FUZZY washing washing rinsing time temperature LOGIC performance spin rhythm, time...
  • Page 7: Parts Identification

    3. PARTS IDENTIFICATION ACCESSORIES Inlet hose(1EA) Option : Hot/Cold(2EA) Spanner...
  • Page 8: Installation

    4. INSTALLATION Before servicing ask the customer what the trouble is. Check the adjustment (power supply is 220-240V~, remove the transit bolts..) Check the troubles referring to the troubleshooting. Decide service steps referring to disassembly instructions. Then, service and repair. After servicing, operate the appliance to see whether it works O K or NOT.
  • Page 9 HOW TO CONNECT INLET HOSE Check that the rubber washer is inside of the valve connector. Connect the inlet hose firmly to prevent leak. CONNECT DRAIN HOSE Make sure that the hose is not twisted. Avoid submerging the end of the hose. The drain hose should be placed under 100cm from the floor.
  • Page 10 TEST OPERATION Preparation Press the power button. Press the Start/Pause for washing. button. Connect the power plug to the outlet. In case of coloureds program. Connect the inlet hose. Check the water heating. Check automatic reverse Check the water supply. turn.
  • Page 11: Operation

    5. OPERATION Wash program selector LED display 8 program can be set depending on the type of the laundry. Display the estimated remaining time (Hour : Minute) to finish. If the power button is pressed, Cotton program is automatically In case of abnormal operation, error set.
  • Page 12 Child - Lock Time Delay Child Lock system can be set and Press the button when delayed washing is canceled by pressing and holding needed. both [Rinse + ] and [Pre Wash] buttons When the button is pressed, is displayed, simultaneously more than 2 seconds.
  • Page 13: Wiring Diagram / Program Chart

    6. WIRING DIAGRAM PROGRAM CHART (Hour:Minute) (With Intensive) Time 120 MIN 60 60 240 120 360 60 240 120 360 60 240 120 360 60 240 120 360 60 480 120 20 (SEC) Cotton About 1:45(40) (BIG) Synthetic About 1:20 Delicate About Baby Care...
  • Page 14: Troubleshooting

    7. TROUBLESHOOTING 7-1.BEFORE PERFORMING SERVICE Be careful of electric shock or disconnecting the parts while troubleshooting. Voltage of each terminal in 220-240V~ and DC while applying an electric current. 7-2.QC TEST MODE. Press Intensive and Rinse + button simultaneously. Power supply on with pressing upper two buttons.Then buzzer sound twice. Press the Start/Pause button as follows.
  • Page 15: 7-4.Error Display

    7-4.ERROR DISPLAY. If you press the Start/Pause button when an error in displayed, any error except will disappear and the machine will change into pause status. In case of if the error is not resolved within 15 sec. and in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error only will be blinked.
  • Page 16 • The LEAD WIRE ASSEMBLY between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). Repair the damaged (open-circuited) the LEAD WIRE ASSEMBLY • The hall sensor is out of order/defective. Replace the STATOR ASSEMBLY • Water leaks. AQUA [WD(M)-16350(5)FD/14350(5)FD/12350(5)FD] LOCK...
  • Page 17: Error Diagnosis And Check List

    8. ERROR DIAGNOSIS AND CHECK LIST 8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL NO POWER Is the power plug connected firmly to 220-240V~ outlet? Power failure? or Breaker opened? Is the outlet controlled by a switch Visit to check WATER INLET TROUBLE displayed?
  • Page 18 SYMPTOM GUIDE FOR SERVICE CALL DOOR OPEN ERROR Did you press the Start/Pause button when Close the door the door is open? Visit to check Check if the door switch is O.K displayed? DRAIN TROUBLE Is the debris filter clogged with foreign Clean up the filter.
  • Page 19 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the Is low-sudsing detergent for the drum appliance. washing machine used? (In this condition, wash and spin do not operate LOW-SUDSING normally) Is the proper amount of detergent used DETERGENT as recommended? Recommend to reduce the amount of detergent.
  • Page 20: Fault Diagnosis And Troubleshooting

    8-2.FAULT DIAGNOSIS AND TROUBLESHOOTING CAUTION 1. Be careful of electric shock or disconnecting the parts while troubleshooting. 2. First of all, check the connection of each part terminal with wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, put in the connectors correctly. NO POWER When measuring the voltage of the outlet, Check the fuse...
  • Page 21 NO WATER SUPPLY Is water supply shut-off? Is the tap opened? Open the tap. Check the AIR CHAMBER When you press both Time Delay button and Rinse + button simultaneously, is the water level and the tube clogged frequency below 240? with impurity.
  • Page 22 SOFTENER DOES NOT FLOW IN Refer to Option (Hot) Is water supplied? NO WATER SUPPLY Check the wiring on the Are receptacles correctly connected to the terminals dispenser. of the INLET VALVE ASSEMBLY? Wiring diagram Is softener put in the correct compartment of the Put it in the correct compartment.
  • Page 23 HEATING WITHOUT WATER When pressing Time Delay and Rinse + at the same time after draining, is the water level frequency 255 Replace the or more? When pressing Time Delay, Rinse + S.PRESSURE SWITCH buttons at the same time while wash, is the water ASSEMBLY level frequency between 230 - 243 ? MAIN PWB ASSEMBLY...
  • Page 24 WASH HEATER TROUBLE MAIN PWB ASSEMBLY When checking the voltage between Replace the MAIN PWB connectors ( ) during ASSEMBLY whites washing, Is the voltage 220 - 240V 220-240V After power off,is the resistance of wire YELLOW (RED-YELLOW) connectors between Normal After power off and the heater terminal is Replace the...
  • Page 25 SPIN TROUBLE Check the sensor Check on the spinning, is the frequency of the (Pressure) or hose water level 248 or more? The frequency can be (Sensor). If the problem checked by pressing the Time Delay and Rinse + is on the sensor or the buttons at the same time on the program.
  • Page 26: Disassembly Instructions

    9. DISASSEMBLY INSTRUCTIONS Be sure to unplug the machine out of the outlet before disassembling and repairing the parts. CONTROL PANEL ASSEMBLY Unscrew 2 screws on the back of the top plate. Top Plate Assembly Pull the top plate backward and upward as shown. Disconnect the ASSEMBLY connector.
  • Page 27 DISPENSER ASSEMBLY Disassemble the TOP PLATE ASSEMBLY. Pull out the drawer slightly upward. Unscrew 2 screws. PUSH DRAWER Disassemble hose clamps and hoses. Option DISPENSER ASSEMBLY Disassemble the ventilation bellows and the water inlet bellows from the tub.
  • Page 28 INLET VALVE ASSEMBLY Disconnect the wiring connector. 3 Option Unscrew 2 screws from the back. When reconnecting the connector Cold only model VALVE#1 (MAIN) Whited/Black-Black VALVE#2 (PRE) Gray/ White - Black Cold and Hot model VALVE #1 (MAIN) Whited/Black-Black VALVE #2 (PRE) Gray/ White - Black VALVE #3 (HOT) Blue/Red - Black...
  • Page 29 DOOR ASSEMBLY Open the door completely. Remove the two screws from the hinge. When removing the DOOR ASSEMBLY, it is necessary to hold the BRACKET that is inner of the CABINET COVER. GASKET Take apart the CLAMP ASSEMBLY (cabinet). Unscrew 2 screws from the CABINET COVER. Open the lower cover cap and unscrew 1 screw inside Take apart the LOWER COVER.
  • Page 30 ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER ASSEMBLY Remove the BACK COVER. Unscrew the bolt to pull out the ROTOR ASSEMBLY. Rotor Bolt (ROTOR ASSEMBLY) Disconnect the wiring connector. Unscrew 6 bolts from the STATOR. Remove the STATOR. Note : Hook of connector (1) is on the backside (STATOR ASSEMBLY) Pull out the HINGE, pressing its snap.
  • Page 31 DRAIN PUMP ASSEMBLY Remove PUMP HOSE. PUMP HOSE Remove BELLOWS.. Disconnect the wiring. Unscrew 2 screws Screw Remove the DRAIN PUMP ASSEMBLY. (Remaining Hose) BELLOWS HEATER ASSEMBLY Loosen the M6 heater nuts to pull out the HEATER ASSEMBLY. CAUTION When mounting the HEATER ASSEMBLY be sure to insert the HEATER ASSEMBLY into the heater clip on the bottom of the tub.
  • Page 32 Remove the HEATER ASSEMBLY. Remove the foreign material (wire, coin and others) by inserting a long bar through the hole. SWITCH ASSEMBLY, SAFETY [WD(M)-16350(5)FD/14350(5)FD/12350(5)FD] Unscrew 4 screws from the back cover. Disconnect the wiring connector. Turn and press hook of switch assembly safety.
  • Page 33: Exploded View And Parts List

    10. EXPLODED VIEW AND PART LIST 10-1.THE PART LIST OF CABINET ASSEMBLY A140 A110 A154 A153 A102 A152 A150 A104 A151 A103 A101 A141 A131 A100 A430 A130 A440 A134 A485 A410 A133 A240 A303 A310 A300 A200 A201 A220 A277 HOT (ORANGE) A273...
  • Page 34: The Exploded View Of Control Panel And Dispenser Assembly

    10-2 THE EXPLODED VIEW OF CONTROL PANEL & DISPENSER ASSEMBLY F170 F322 F321 F462 F160 F300 F320 F465 F466 F432 F225 F436 F430 F220 F431 F435 F441 F120 F440 F463 F110 F310 F215 F464 A450 F216 F210...
  • Page 35: The Exploded View Of Drum And Tub Assembly

    10-3 THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY K350 K360 K143 K123 F140 K121 K122 K411 K125 K351 K420 K320 K110 K111 K141 K310 K140 K311 K105 K115 K410 K610 K510 K611 K130 K530 K131 F467 K550 F468 K520 F461 K540 K346 K344...

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