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• Every effort has been made to ensure that the information contained in this guide is correct. If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer. Trademarks •...
Illustrations and Screen Examples The illustrations and screen examples used in this guide were created with the N1000 but they also apply to the N2000. Operations described herein apply to both models.
• Microsoft • Microsoft • The term “GARO”, used in the name of this printer driver, is an acronym for “Graphic Arts Language with Raster Operations”, a printer language of creating raster images. Legal Notice • It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law.
To avoid a fire hazard, occasionally disconnect the power cord from the printer and the power supply and use a soft dry cloth to clean the cord connectors and the connection points. Leaving the cord plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and high humidity, could cause the insulation material to deteriorate.
In an Emergency... To avoid a fire or serious electrical shock, if the printer emits smoke or a strange odor, immediately press the Power button to switch the printer off and unplug the power cord from the power supply. Discontinue using the printer and call for service.
To avoid dropping and damaging the printer or the paper feed unit or causing personal injury when moving it, always grip the printer or the paper feed unit by the lift handles provided on the left and right side of the printer or the paper feed unit.
Power button immediately to switch the printer off then unplug the printer power cord from the power supply. Call for service and do not use the printer until it has been checked by a qualified service technician.
P.6-15) b Operation panel Provides Power button, Online button, Ink Replace button, LCD display, and other important buttons used to operate the printer. For details, see Chapter 4 “Using the Operation Panel Buttons”. ( P.4-4) c Front upper cover Remove to set paper in the tray or to remove jammed paper. ( P.2-15, P.6-15)
Protects paper loaded in the cassette. Cassette 1 The standard paper cassette provided with the printer is a universal type cassette that can hold a variety paper sizes and types: plain paper, coated paper, transparencies (OHP film), etc. ( P.2-7)
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Equipped with the nozzles that supply the inks for printing. This important part is not installed before shipping, so you must install it before you can use the printer. ( Setup Guide) d Carriage Holds the printhead and moves it left and right across the paper during printing.
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C ink tank h Bk ink tank These tanks hold the ink. The ink tanks are not installed before shipping, so you must install all the ink times before you can use the printer. ( Setup Guide) Printer Part Names...
Paper feed unit A paper feed unit installed below the printer provides an additional paper feed source. The Model N1000 allows installation of two paper feed units Cassette 2 (middle) and Cassette 3 (bottom). The Model N2000 allows installation of one paper feed unit, Cassette 2 (bottom).
Follow the procedure below to switch the printer on and off. The examples below demonstrate normal operation of the printer after it is set up and ready for normal operation. If the printer has not been set up completely, follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below.
Press and hold down the Power button for two seconds then release “Please wait …” is displayed for a few seconds, then the printer goes off. Before Using the Printer...
When the printer is offline, the printer cannot receive data to execute a print job. The printer must be set in the offline mode to use the operation panel to open the menus and make selections. The printer enters the offline mode automatically when an error message alerts you about a problem so you can perform the procedure to correct the problem.
Follow the procedure below to set the printer offline. Press the Online button. The Online lamp goes off. When the Online lamp off, the printer is offline. Note Pressing the Online button repeatedly switches the printer between the online and offline modes. 1-10 Before Using the Printer...
Note For more details about Canon print media, please refer to the instructions provided with each package. Types of Print Media The types of paper and other print media are described below.
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Never touch the printed surface of a printed transparency until it has dried for at least 15 minutes, and never stack printed transparencies. Remove each sheet from the output tray as it is ejected from the printer. To prevent smearing, never allow printed transparencies to stack on the output tray.
3.9 x 13 in. (Width) ~ 5.8 x 19 in. (Length) Note Skew may occur when feeding paper manually from the tray. If this occurs, remove all of the paper from the paper cassette and print. Print Media You Can Use N1000 Cassette 2 Cassette 3 Cassette 1 Tray...
*2. For Canon Bubble-Jet Paper LC-301, use only one sheet. Important To prevent jams or damage to the printer, never load too many sheets in a paper cassette. Load only the number of sheets recommended for the paper or other print media in the table above, or never load higher than the load limit mark, whichever is less.
Printing Area This printer can print in the area (a) show in the illustration. However, printing in this area could cause poor print quality or misfeeds. Printing in area (b) is recommended for best results. Handling Print Media Observe the following points regarding loading and handling paper and...
This is the general procedure for loading a paper cassette: • Load the print media in the paper cassette. • Select the media size and type on the printer operation panel. • Start the print job on the computer. Important Store unused paper and other media in its original package.
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Remove the cassette cover. Pinch the lever on the length guide so it moves freely and move the guide to the holes for the size of the paper. Marks for standard paper sizes are provided on the length guide. Move the guide to the desired mark.
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Pick up a stack of paper and fan it to remove static cling. Tap the edges of the stack against a flat surface to align the edges. With the print side (b) facing down, load the stack (c) in the cassette with the length guide against the bottom of the stack.
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To avoid paper jams, make sure that the trailing edge is aligned square with the length guide, and make sure that the edges at (d) are straight and not slanted. Wait for all of the paper or other print media in the cassette to be used up before loading more paper.
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Set the paper cassette in the printer. Push the paper cassette completely into the printer. Important You must set the slide lever to the center position to enable paper feed from the cassette. 2-11 Loading Paper Cassettes...
“Media Size” and “Media Type” settings for these sizes. Note The N1000 is shipped from the factory with the “Media Size” set for “A4” or “Letter” and the “Media Type” is set for “Plain Paper”. The N2000 is shipped from the factory with the “Media Size” set for “B5-JIS” and the “Media Type”...
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Select the setting for the loaded cassette: Cassette 1, Cassette 2, or Cassette If your printer is a Model N2000 and A4, B4, A3, A3+, Letter, Legal, or Ledger size paper is loaded in the paper cassette, the size is selected automatically so you can go to Step 6.
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Press M e d i a S i z e B 5 - J I S An equals sign (=) displayed to the left of the setting indicates the current Media Size selection. Press C a s s e t t e 1 M e d i a T y p e Press M e d i a T y p e...
Loading the Tray This is the general procedure for loading the tray: • Start the print job on the computer. • Remove printed sheets from the output tray. • Set the media in the tray. • Press the Online button. •...
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Remove the front upper cover. Raise the manual feed lever. 2-16 Print Media You Can Use...
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Pull Cassette 1 to the marked position. Align the mark (a) of the cassette cover with the position of the printer front. Important If there is paper in the cassette, make sure that the paper is below the load limit mark (b).
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N2000 move it to the A3+ size position. Not moving the guide may result in poor medium supply. To print with legal paper loaded in the tray of the N1000, open the paper support then insert and move the trailing edge of the paper to the correct mark on the paper size scale.
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Move the slide lever until it lightly touches the media. Insert Cassette 1. Important To prevent incorrect feeding, the sheets must be set to pass below the exit guide (a). 2-19 Loading the Tray...
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Lower the manual feed lever. Press the Online button. The print job starts. When the print job finishes, the Online lamp goes off, the Message lamp lights, and “Load Media” is displayed. Note If you press the Online button before you load the next sheet, the next sheet will feed from Cassette 1.
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If you moved the width guide of Cassette 1 at Step 6, after moving the width guide back to its original position, feed paper from the cassette. Press the Online button. The operation panel displays “Ready”, and the printer is ready for the next print job. 2-21...
To print a job from a Windows software application, use the Print command in the File menu. Note For more details about the printer driver, refer to the printer driver online Help. For more details about print software functions, refer to “10 Install the Software” in Chapter 1 of the Setup Guide.
If NetSpot is not installed, press and hold down perform either a soft reset or a hard reset. If you perform a soft or hard reset, all the print jobs received by the printer and currently in progress are erased completely and must be restarted.
Viewing Online Help Online Help is available to explain the functions and items of the printer driver. Opening Online Help In the Printer Properties window, click the Help button. The Help window opens. Note For more details about how to use the Help window, please refer to your operating system manual.
What’s On the Operation Panel? On the printer operation panel there is a display (a), seven buttons (b), and two lamps (c). The operation panel is used to indicate the current status of the printer, to display messages and settings, and to perform menu settings.
Error Message Display R e p l a c e Y T a n k Line 1, Line 2: Displays an error message if the printer requires attention, and the printer stops printing. After correcting the problem, press the Online button.
During a print job: Offline: Using the Operation Panel When the printer is offline, press this button to open the Setup Menu. In the menu display, press this button to display the next item for selection at the same level.
Press and hold for 2 seconds to switch the printer off. Online button Press the button to set the printer offline and online. To use the menus, you must first press the Online button to set the printer offline. Printer online: Press this button to set the printer offline.
Press this button to start the procedure to replace an ink tank. After setting the printer offline line by pressing the Online button, press this button to prepare the printer for ink tank replacement and to unlock the right cover.
Function Menus This printer is provided with many built-in functions that can be set with the operation panel or NetSpot. The functions provided by the multi-level menu displays can be accessed with the arrow buttons on the operation panel. Types of Menus The functions are provided in three menus.
Menu Flow Summaries The printer operation panel menus are summarized in the flowcharts below. Use the arrow buttons to display the items on the menus. Setup Menu Flow Utility Menu Flow Cancel Job/ Utility Set Media Menu Flow Using the Operation Panel...
Setting the Printer Online and Offline Online When it is set online, the printer can receive and process a print job sent from the computer. In order to print, the printer must be set online. After the printer is switched on, the printer automatically goes online if no problems occur.
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The current selection is prefixed with an equals sign (=). After pressing change the selection, the menu display returns to the previous level above. Press the Online button (f) to switch the Online lamp on. The printer is set online and is ready for operation. 4-10 Using the Operation Panel to display “Cassette 1”, then press...
Adjusts the time interval between printed sheets ejected from the None, Standard*, Longer, Longest printer to allow more time for the ink to dry. Selects the language for the printer Jp, Us*, Fr, De, It, Es, Sw, Dk, No,...
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Panel Reset Panel Reset *1. If the date and time setting of the computer where the printer is connected are not correct, the printhead may clean itself too frequently and waste ink. Make sure that all the date and time settings on the computer are correct.
Allows ink to flow to the printhead nozzles. Initializes ink flow to the printhead after printhead installation. Drains ink from the printhead to prepare the printer for moving. Performs processing required for replacing the printhead. Enables the ink level display for each ink tank.
Media Size Media Type Cassette 3 (N1000 only) Media Size Media Type Note The N1000 is shipped from the factory with the “Media Size” set for “A4” or “Letter”. 4-14 Using the Operation Panel Available Settings N1000 : A4, B5-JIS, Letter...
Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you when the level of the ink in an ink tank is low to indicate that it is time to replace the ink tank. Of the four ink tanks, Yellow (Y), Magenta (M), Cyan (C), and Black (Bk), each will require replacement when its ink runs low.
Note When the ink runs out in more than one tank, the mark of each empty tank is displayed one by one. After you replace all the ink tanks of the displayed colors, you can resume printing. Replacing an Ink Tank Follow the procedure below to replace an ink tank.
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You must follow Step 1, Step 2 to unlock the right cover. To avoid damaging the printer, never try to force the right cover open. Push up the ink tank lever of the color ink tank to replace and open the ink tank cover.
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Holding the empty ink tank by the grips on both sides, remove the ink tank. Important Place the removed ink tank in a vinyl bag and seal the bag. Remove the new ink tank from its package. Important Always hold an ink tank by the grips (c) on both sides of the tank. To avoid poor printing results and prevent ink spillage, never touch the ink ports (a) or the electrical contacts (b).
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With the ink supply ports facing down and the label facing in the direction shown below, insert the ink tank into the holder. Important Always match the color of the ink with the correct holder before inserting it. The ink tank cannot be installed if you try to install it in the wrong holder or position it incorrectly.
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When you are finished replacing ink tanks, close the right cover. Press down on the right cover until you hear it click and lock. The Online lamp lights and the printer is ready to print. If printing was paused, the interrupted print job continues.
Caution Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer become hot during normal operation. To avoid a fire or serious electrical shock, never use alcohol, benzene, thinner, or any other type of flammable liquid cleaner to clean the printer.
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Dampen a clean cloth, wring it out thoroughly, then use it to wipe and clean the printer exterior and tray, the paper output tray, and the area around the power connector to remove all dust and paper dust. Use a clean, dry cloth to wipe and dry the cleaned surfaces.
Service Call Error is displayed, contact a Help Desk or service center for assistance in replacing the printhead. Note Contact a Canon service center for details about how to obtain a replacement printhead. How to Replace the Printhead To replace the printhead, you must execute the “Replace Head”...
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Press the Online button. The Online lamp goes off. The printer goes offline. Press the Cancel Job/Utility button. The Utility Menu opens in the display. Press to display “Replace Head” then press U t i l i t y M e n u →...
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Open the ink tank covers and remove all the ink tanks. Close all the ink tank covers, then close the right cover. When the display reads “Ink Draining...” this means the ink has started to drain. Note About three minutes is required for the ink to drain from the printhead. 5-12 Maintenance...
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When the display reads “Open Cover Back Upper Cover”, open and remove the back upper cover. After removing the cover, the display reads “Rep. P.Head OK”. Pull the printhead lock lever out and lower it completely. Raise the printhead lock cover completely. 5-13 Replacing the Printhead...
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Caution If the printer was operating before you started to remove the printhead, allow the printer to cool for a few minutes. The metal parts of the printhead become very hot during printing. To avoid minor burns, never touch the metal parts of the printhead.
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Important When handling the printhead, always hold it by the grips (a) on the left and right sides of the printhead. To prevent poor results in printing, never touch the exposed nozzles (b) or electrical contacts (c) on the printhead. Never try to re-attach the protective caps or packing material removed from the printhead.
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Pull the printhead lock cover toward you and lower it completely until it locks. Raise the printhead lock lever and push in toward the printer until it locks. Re-attach the back upper cover. On the operation panel “Ins. Ink Tank OK” is displayed and the right cover lock is released.
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Open the right cover. Important Make sure that the right cover was unlocked at Step 16. To avoid damaging the printer, never force the right cover open. Push up the lever of the ink tank to replace then open the cover. 5-17...
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With the ink ports pointing down and the label facing in the direction shown in the illustration below, insert the ink tank into the holder. Important Always match the color of the ink with the correct holder before inserting it. The ink tank cannot be installed if you try to install it in the wrong holder or position it incorrectly.
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Always install the ink tanks immediately after installing the printhead. If the printer is switched off after the printhead is installed without the ink tanks, if the ink tanks are installed after the printer is switched on again, the initial ink filling will not execute automatically.
Having a problem? If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page.
Printer not Operating Correctly Check the following items when the printer does not operate and will not print. Cannot Print Printer not switched on. Problem 1: Power button not switched on. Solution: Press the Power button again to confirm that the Online lamp, Message lamp, and operation panel light.
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Confirm the problem with the system and try to install again. Problem 4: Installation does not complete successfully. Solution: Open the Printer folder, remove the N1000/N2000 printer icon, then try again. ( Setup Guide) System does not recognize the printer.
Solution: If the “Media Type” selection is incorrect, cancel the print job, open the printer driver and select the correct setting for the print media loaded in the paper cassette. ( P.3-3) Problem 6: While printing with paper from the tray or Cassette 1, the tray lever is up Solution: Make sure paper is loaded in the tray or cassette.
Problem 3: Bi-directional communication between the printer and computer cannot execute when the printer is connected via the parallel port. Solution: Open the Setup Menu on the printer operation panel, select Set Centronics Interactive then select None. ( P.4-9) Blank paper is ejected from the printer.
Problem 1: Printing with high density ink on plain paper. Solution: Lower the Intensity setting (print density) in the printer driver. ( Printer Driver online Help) Problem 2: The selected Media Size is not the same as the media loaded in the paper supply source.
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Problem 1: Printhead is out of alignment. Solution: When printing on plain paper, use the printer operation panel to perform band adjustment with the “Band Adjust” item. ( P.6-29) Problem 2: The amount of paper feed from the paper cassette that fed is incorrect.
Problem 1: Data from the print job data stream has been lost. Solution: Switch the printer and computer off, then switch them on again and start the print job again. Problem 2: Another printer driver was selected for the print job.
Problem 1: Grayscale printing is selected in the printer driver for the print job. Solution: On the Main tab of the printer driver, select Color for the Color Mode and try again. ( Pinter Driver online Help) Wrong colors are printing.
Ink Tank NG Problem 1: The installed ink tank does not match the color displayed in the message (x = Y, M, C, Bk) and cannot be used in this printer, or an empty ink tank was loaded in the slot.
Solution: Press the Online button. However, the print job data stream cannot be printed. Cover Open Problem 1: The cover named in the second line of the printer operation panel display is open. Solution: Close the appropriate cover. Media Misfeed Problem 1: Paper or other print media did not feed.
Always load one more sheet than is required for the print job in the tray when executing a manual print job. ( P.2-18) Service Call Problem 1: The stopper and tape inside the printer under the back upper cover have not been removed. Solution: Switch off the printer, remove the back upper cover, remove the stopper and tape, then switch the printer on again.
Solution: Remove the jammed media and press the Online button. ( P.6-15) Load Media Problem 1: The printer is waiting for paper or other print media to be loaded in the tray. Solution: Load the specified print media in the tray and press the Online button.
Removing Paper Jams When a paper jam occurs, the “Media Jam” message is displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets. Raise the manual feed lever. Remove the paper cassettes.
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Remove the front upper cover. If you see paper jammed at the paper exit, use both hands to pull the jammed paper out slowly. If you see paper jammed at any paper feed slot, use both hands to pull the jammed paper out slowly. 6-16 Troubleshooting...
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If you see paper jammed at the back of the printer where you can access the optional paper cassettes, open the back cover (a) and the back inner cover (b), then remove the jammed paper. Grasp the knobs on both sides of the back inner covers (b) to open them.
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Never touch the encoder film (a), and try to avoid touching other parts of the device. Try to avoid bending the transparent film (b). You must pull the jammed paper to the front of the printer. Pulling it straight up could affect print quality or damage the printer. 6-18...
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Important If any of the jammed paper has torn during removal, make sure that you remove all pieces of torn paper inside the printer. Torn paper remaining inside the printer could cause more paper jams. Attach the front upper cover and the back upper cover.
Important Always load A4 or Letter size paper in Cassette 1. If paper is not loaded, the pattern will print on the platen and will smear ink inside the printer and onto other paper. You do not need to select the media size on the operation panel. The paper is force fed from Cassette 1 to print the pattern.
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3Press the Cancel Job/Utility button. The Utility Menu opens on the operation panel. Press to display “Nozzle Check” then press U t i l i t y M e n u → → → → N o z z l e C h e c k The nozzle check pattern prints.
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When you are finished, press the Online button. The Online lamp lights. The printer is ready to print. 6-22 Troubleshooting...
Head Cleaning C Perform when the printer has not been used for a long period, or when Head Cleaning B does not correct the problem. This cleaning method consumes the most ink. Head Cleaning C requires about 6 minutes.
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Press the Power button to switch the printer on. After a few seconds “Ready” is displayed in the operation panel and the Online lamp lights. Press the Online button. The Online lamp goes off. The printer is set offline. Press the Cancel Job/Utility button.
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The ink nozzles cannot be cleaned correctly if ink in the tanks is low. Make sure that none of the ink tanks is low. When you are finished, press the Online button. The Online lamp lights. The printer is ready to print. 6-25 Cleaning the Printhead...
Important Always load A4 or Letter size paper in Cassette 1. If paper is not loaded, the pattern will print on the platen and will smear ink inside the printer and onto other paper. You do not need to select the media size on the operation panel. The paper is force fed from Cassette 1 to print the pattern.
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Press the Setup button. The Setup Menu opens. Press to select “Adjust Printer” then press S e t u p M e n u A d j u s t P r i n t e r → → → →...
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Repeat Step 7 to Step 8 to adjust the settings for B to F. When you are finished, press the Online button. The Online lamp lights. When the display reads “Ready”, the printer is ready to print. 6-28 Troubleshooting → → → →...
Important Always load A4 or Letter size paper in Cassette 1. If paper is not loaded, the pattern will print on the platen and will smear ink inside the printer and onto other paper. You do not need to select the media size on the operation panel. The paper is force fed from Cassette 1 to print the pattern.
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A d j . S e t t i n g G → → → → 6-30 Troubleshooting to display “Adjust Printer” then press to display “Band Adjust” then press → → → → to display “Print Pattern” then press →...
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The selected setting is prefixed with an equals sign (=) to denote the G value for banding adjustment. Lines conspicuous Lines inconspicuous When you are finished, press the Online button. The Online lamp lights. When the display reads “Ready” the printer is ready to print. to display that 6-31 Correcting Banding...
The paper feed unit for Cassette 3 of the N1000. Note If you intend to add only one paper cassette to the N1000, use PFN-12. You cannot use two PFN-12 units with the N1000. To add a second paper cassette, you must use the PFN-13 Paper Feed Unit (PFN-22) The paper feed unit for Cassette 2 of the N2000.
Cassette 1, one as Cassette 2, and one as Cassette 2 or 3. Universal Cassette UCN-11 For Cassette 1 of the N1000 Universal Cassette UCN-12 For Cassette 2 or Cassette 3 of the N1000 Universal Cassette UCN-21 For Cassette 1 of the N2000 Universal Cassette UCN-22...
Network Interface Board This is the optional 10BASE-T/100BASE-TX interface board to add a LAN port to the N1000 or N2000. This board is compatible with the standard slot provided on the printer. This board can be used with a wide range of computers because it supports the use of the following protocols: TCP/IP, ®...
On the desktop click the Start button, point to Settings, then click Printers. The Printers window opens. Click the icon of the printer, then from the File menu select Delete. Follow the onscreen messages. The printer driver is uninstalled. Uninstalling NetSpot Suite Service Follow this procedure to uninstall NetSpot Suite Service from a Windows system connected to the printer via a USB port.
Canon LPR Port. This selection can be performed on the Details sheet of the Printer Properties dialog box. For the CANON LPR Port, “172.20.88.196@LP (Canon LPR Port)” is displayed. Mount the software CD-ROM in the CD-ROM drive.
Uninstalling NetBIOS/NetBEUI Port Monitor On the desktop click the Start button, point to Settings, then click Control Panel. Double-click the Add/Remove Programs icon. Select the utility by name from the list of software applications then click the Add/Remove button. A message prompts you to confirm the deletion. Click the Yes button.
Print Quality on the Main sheet of the GARO Printer Driver.) Operating environment 5 ~ 35 ºC (41 ~ 95 ºF), 10~90% RH with no condensation Other Important Information N1000 1 port 1 port Standard model: Option Network model: 1 port...
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*2. This is the maximum consumption with Cassette 3 installed. With the power supply off, a small amount of power is consumed. To power off the printer completely, switch the printer off and disconnect the printer power cord from the power source.
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