Do you have a question about the SOFTENER Series and is the answer not in the manual?
Questions and answers
Brad Davis
March 26, 2025
I haven’t added salt in 8 months , how do I know it’s working?
1 comments:
Mr. Anderson
March 26, 2025
To check if the Apec Water SOFTENER Series is working after not adding salt for 8 months, follow these steps:
1. Check Time of Day Setting: If a power outage lasting more than 8 hours occurred, the time of day may be flashing. Reset it if necessary.
2. Inspect Salt Level: Ensure there is enough salt in the system. If the salt is low or depleted, add the appropriate type of salt.
3. Perform a Manual Regeneration: - Enter the Installer Display by pressing NEXT and holding it for about 5 seconds. - Navigate to the Regeneration Time setting and check if it is set correctly. - Manually trigger regeneration by pressing REGEN.
4. Check Water Hardness Setting: Ensure the correct hardness level is set in the system.
5. Observe Water Quality: After regeneration, check if the treated water feels soft. You can test this by observing soap lathering or using a water hardness test kit.
6. Inspect for Error Indicators: If any display messages indicate an issue, follow troubleshooting steps in the manual.
If the system does not regenerate or the water remains hard, consult a service technician.
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Please keep this Owner’s Manual for future reference. It contains useful information on how to maintain and care for your APEC Whole House Water Softener System Thank you for choosing APEC Whole House Water Filter System. Please read and become familiar with instructions and parts needed before proceeding with the installation.
Table of Contents System Installation Kit ..................Installation ........................Bypass Operation ....................Setting Time of Day .................... Set Water Hardness .................... Regeneration & Error Screens, Button Operation & Function........Manual Regeneration..................Front Cover and Drive Assembly................Limited Product Warranty..................
Installation Brine tank Top view Brine tank installation SITE REQUIREMENTS: The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments but are not designed to support the weight of a system or the plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicon lubricant may be used on black o-rings but is not necessary.
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4. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to room temperatures under 34° F. 5. The use of resin cleaners in an unvented enclosure is not recommended. 6. INLET/OUTLET PLUMBING: Connect to a supply line downstream of outdoor spigots. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right rear as you face the unit.
bottom of overflow fitting. Do not “tie” this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. Allow an air gap as per the drain line instructions. IMPORTANT: Never insert a drain line directly into a drain, sewer line, or trap.
Set Water Hardness Step 1i Step 3i To enter Installer Display press Next Regeneration Time NEXT and simultaneously (hour): Set the hour of day for about 5 seconds and release. for regeneration using . The default time is 2:00. This display will show Step 2i “REGEN on 0 GAL”...
Regeneration & Error Screens, Button Operation & Function Button Operation and Function Regen Screen Scrolls to the next display. Displays the time remaining in the current cycle. Pressing once and releasing will schedule Pressing REGEN advances to the next cycle. a regeneration at the preset delayed regeneration time.
Front Cover and Drive Assembly Part No. Description CL3175EE-01 WS1 Front Cover Assembly CL3107-01 Motor Assembly CL3106-01 Drive Bracket & Spring Clip CL3408EE-04BOARD WS1 thru 2 EE PCB 5 Digit Rpl Board Correct Battery CL3110 Drive Reducing Gear 12 x 36 Battery replacement is CL3109...
APEC in the Installation Instruction & Owner’s Manual (“Manual”). Note: APEC Water warrants to the customer that its solid-state electronic heads (if applicable) will be free from defects in material and workmanship under normal use and service for a period of five (5) years limited.
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CONDITIONS THAT RENDER THIS LIMITED PRODUCT WARRANTY VOID THIS LIMITED PRODUCT WARRANTY SHALL BE VOID IF: 1. The Product is not operated in compliance with normal municipal water conditions for which the particular model of this Product is intended. 2. The person seeking to invoke the warranty is not the original purchaser. That is, this Limited Product Warranty only extends to original purchasers.
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Advanced Purification Engineering Corp. 301 Brea Canyon Road City Of Industry, CA 91789 For questions or comments please visit our website at: www.FreeDrinkingWater.com For technical support contact us at: Techsupport@freedrinkingwater.com 1-800-880-4808...
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Do you have a question about the SOFTENER Series and is the answer not in the manual?
Questions and answers
I haven’t added salt in 8 months , how do I know it’s working?
To check if the Apec Water SOFTENER Series is working after not adding salt for 8 months, follow these steps:
1. Check Time of Day Setting: If a power outage lasting more than 8 hours occurred, the time of day may be flashing. Reset it if necessary.
2. Inspect Salt Level: Ensure there is enough salt in the system. If the salt is low or depleted, add the appropriate type of salt.
3. Perform a Manual Regeneration:
- Enter the Installer Display by pressing NEXT and holding it for about 5 seconds.
- Navigate to the Regeneration Time setting and check if it is set correctly.
- Manually trigger regeneration by pressing REGEN.
4. Check Water Hardness Setting: Ensure the correct hardness level is set in the system.
5. Observe Water Quality: After regeneration, check if the treated water feels soft. You can test this by observing soap lathering or using a water hardness test kit.
6. Inspect for Error Indicators: If any display messages indicate an issue, follow troubleshooting steps in the manual.
If the system does not regenerate or the water remains hard, consult a service technician.
This answer is automatically generated