Epson PowerLite E20 User Manual
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PowerLite
E20/X49/W49/118/119W/982W/992F/1288
User's Guide

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Summary of Contents for Epson PowerLite E20

  • Page 1 PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide...
  • Page 3: Table Of Contents

    Contents PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide ............11 Introduction to Your Projector ......................... 12 Projector Features..........................12 Product Box Contents........................13 Additional Components ........................ 14 Additional Projector Software and Manuals ................... 15 Optional Equipment and Replacement Parts................. 16 Warranty and Registration Information ..................17 Notations Used in the Documentation ....................
  • Page 4 Connecting External Output Devices..................... 42 Connecting to an External Computer Monitor ................43 Connecting to External Speakers....................43 Connecting a Microphone ......................44 Connecting to External USB Devices .................... 45 USB Device Projection......................45 Connecting a USB Device or Camera to the Projector.............. 46 Selecting the Connected USB Source ..................
  • Page 5 Controlling a Networked Projector Using a Web Browser ..............75 Using Crestron Connected ......................... 78 Setting Up Crestron Connected..................... 78 Controlling a Networked Projector Using Crestron Connected ............79 Registering a Digital Certificate on the Projector ................82 Importing a Web Server Certificate Using the Projector Menus............. 82 Registering Digital Certificates from a Web Browser ..............
  • Page 6 Turning On Auto Iris........................111 Controlling the Volume with the Volume Buttons................112 Projecting a PC Free Presentation ....................113 PC Free Precautions ........................113 Supported PC Free File Types ....................114 Starting a PC Free Slide Show ....................115 Starting a PC Free Movie Presentation ..................
  • Page 7 Saving Settings to a Computer ....................143 Transferring Settings from a Computer ..................145 Adjusting the Menu Settings ........................148 Using the Projector's Menus......................148 Image Quality Settings - Image Menu ....................150 Input Signal Settings - Signal Menu....................153 Projector Feature Settings - Settings Menu..................
  • Page 8 Displaying From a PC Laptop ....................192 Displaying From a Mac Laptop ....................192 Solutions When "Not Supported" Message Appears ..............192 Solutions When Only a Partial Image Appears ................193 Solutions When the Image is Not Rectangular ................193 Solutions When the Image Contains Noise or Static ..............
  • Page 9 Notices ..............................220 Recycling............................220 Important Safety Information ......................220 Important Safety Instructions......................221 Restriction of Use ........................224 List of Safety Symbols and Instructions.................... 224 FCC Compliance Statement......................228 Binding Arbitration and Class Waiver ....................229 Trademarks ............................232 Copyright Notice..........................
  • Page 11: Powerlite E20/X49/W49/118/119W/982W/992F/1288 User's Guide

    PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide Welcome to the PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide. For a printable PDF copy of this guide, click here. Note: The PowerLite 992F is shown in most illustrations in this manual, unless noted otherwise. Note: Availability of products in this guide varies by country.
  • Page 12: Introduction To Your Projector

    Your projector includes these special features: Bright, high-resolution projection system • PowerLite E20: Up to 3400 lumens of color brightness (color light output) and 3400 lumens of white brightness (white light output) • PowerLite X49: Up to 3600 lumens of color brightness (color light output) and 3600 lumens of white brightness (white light output) •...
  • Page 13: Product Box Contents

    LAN module for PowerLite X49/W49/118/119W/982W; not available on PowerLite E20) • PC Free photo slide shows via connected USB memory devices or Epson document camera (not available on PowerLite E20) • Two HDMI ports for multiple high-definition AV devices •...
  • Page 14: Additional Components

    Make sure your projector boxes included all of these parts: Projector Remote control Remote control batteries (two AA alkaline) Power cord VGA computer cable Wireless LAN module cover (PowerLite X49/W49/118/119W/982W) Note: Your projector may include an HDMI cable instead of a VGA computer cable. The wireless LAN module cover may be provided with the optional wireless LAN module instead of the projector.
  • Page 15: Additional Projector Software And Manuals

    This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
  • Page 16: Optional Equipment And Replacement Parts

    Parent topic: Optional Equipment and Replacement Parts You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada, or visit latin.epson.com (Caribbean).
  • Page 17: Warranty And Registration Information

    In addition, Epson offers free Extra Care Road Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Road Service brochure for details.
  • Page 18: Notations Used In The Documentation

    • If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help." Introduction to Your Projector...
  • Page 19: Projector Parts - Front/Top

    Projector Parts - Control Panel Projector Parts - Remote Control Introduction to Your Projector Parent topic: Projector Parts - Front/Top Exhaust vent A/V Mute slide lever Foot release lever Lens cover Front adjustable foot Lens Remote control receiver Horizontal keystone slider Air filter/intake vent Air filter cover...
  • Page 20: Projector Parts - Rear

    Kensington security lock slot Control panel Zoom ring Focus ring Lamp cover Projector Part Locations Parent topic: Projector Parts - Rear AC input RS-232C port Video port Mic port L and R audio ports Monitor Out port Audio1 port Audio Out port Audio2 port...
  • Page 21 Computer2 port Speaker HDMI1 and HDMI2 ports Computer1 port LAN (network) port USB-B port USB-A port Wireless LAN module cover screw Remote receiver Note: The availability of some ports depends on your projector model. Parent topic: Projector Part Locations...
  • Page 22: Projector Parts - Base

    Projector Parts - Base Ceiling mount holes (3) Security cable attachment point Rear feet Front adjustable foot Note: Use M4×9mm screws for mounting the projector. Parent topic: Projector Part Locations...
  • Page 23: Projector Parts - Control Panel

    Projector Parts - Control Panel PowerLite E20 PowerLite X49/W49/118/119W/982W/992F/1288 Source Search button (searches for connected video sources) Enter button (selects options)
  • Page 24 Vertical keystone adjustment buttons (displays the adjustment screen and adjusts screen shape) and arrow buttons Esc button (cancels/exits functions) Volume buttons (adjust speaker volume), horizontal keystone adjustment buttons, and arrow buttons Menu button (accesses projector menu system) Home button (displays Home screen) Power button Status lights Parent topic:...
  • Page 25: Projector Parts - Remote Control

    Projector Parts - Remote Control Power button HDMI button (cycles through connected HDMI sources)
  • Page 26 Computer button (cycles through connected computer sources) Numeric buttons (enter numbers when you hold down the Num button) Auto button (automatically adjusts position, tracking, and sync settings when projecting from a computer using a VGA cable) Num button (when held down, switches numeric buttons to number function) Menu button (accesses projector menu system) Arrow buttons (move through on-screen options) Enter button (selects options)
  • Page 27: Setting Up The Projector

    Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Projector Connections Installing Batteries in the Remote Control Opening the Lens Cover Projector Placement You can place the projector on almost any flat surface to project an image. You can also install the projector in a ceiling mount if you want to use it in a fixed location.
  • Page 28 Front Rear Front Ceiling...
  • Page 29: Projection Distance

    Rear Ceiling Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible. If you project from the ceiling or from the rear, be sure to select the correct Projection option in the projector's menu system.
  • Page 30 (Caribbean). Projection distance Distance from the center of the lens to the base of the image Center of lens PowerLite E20 4:3 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2)
  • Page 31 4:3 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele Wide to Tele 50 inches 57 to 78 inches –3.2 inches (–8 cm) (146 to 198 cm) 60 inches 69 to 94 inches –3.9 inches (–10 cm) (176 to 238 cm)
  • Page 32 PowerLite X49/118 16:10 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele Wide to Tele 30 inches 35 to 42 inches –2 inches (–5 cm) (89 to 107 cm) 40 inches 47 to 56 inches –2.8 inches (–7 cm)
  • Page 33 PowerLite W49/119W 16:10 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele Wide to Tele 33 inches 36 to 43 inches –1.6 inches (–4 cm) (91 to 110 cm) 35 inches 38 to 46 inches –1.6 inches (–4 cm)
  • Page 34 PowerLite 982W 16:10 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele Wide to Tele 29 inches 33 to 55 inches –0.4 inches (–1 cm) (85 to 140 cm) 35 inches 41 to 67 inches –0.4 inches (–1 cm)
  • Page 35 PowerLite 992F/1288 16:9 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele Wide to Tele 30 inches 34 to 56 inches 0 inches (0 cm) (87 to 142 cm) 40 inches 46 to 75 inches 0 inches (0 cm)
  • Page 36: Projector Connections

    Projector Connections See these sections to connect the projector to a variety of projection sources. Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode to ensure the projector's internal temperature is regulated properly. Connecting to Computer Sources Connecting to Video Sources Connecting External Output Devices...
  • Page 37: Connecting To A Computer For Vga Video And Audio

    • Windows 10/Windows 8.x: Click EPSON_PJ_UD when it appears on the desktop, then select Run EMP_UDSE.EXE in the dialog box that appears to install the Epson USB Display software. • Windows 7/Windows Vista: Select Run EMP_UDSE.EXE in the dialog box that appears to install the Epson USB Display software.
  • Page 38: Connecting To A Computer For Hdmi Video And Audio

    3. Connect the other end to a Computer port on the projector. 4. Tighten the screws on the VGA connector. 5. Connect an audio cable to your laptop's headphone or audio out jack, or your desktop's speaker or audio out port. 6.
  • Page 39: Connecting To Video Sources

    (Make sure the HDMI audio playback device on your computer's audio settings is set to EPSON PJ.) Note: If you have problems hearing audio through the HDMI connection, connect one end of an optional 3.5 mm stereo mini-jack audio cable to the projector's Audio port and the other end to your computer's...
  • Page 40: Connecting To A Component Video Source

    Note: Your projector may include an HDMI cable. 1. Connect the HDMI cable to your video source's HDMI output port. 2. Connect the other end to one of the projector's HDMI ports. Note: The projector converts the digital audio signal sent from your video source into a mono analog signal for the internal speaker or a stereo analog signal if you are connecting to external speakers.
  • Page 41: Connecting To A Composite Video Source

    2. Connect the VGA connector to a Computer port on the projector. 3. Tighten the screws on the VGA connector. Parent topic: Connecting to Video Sources Related references Input Signal Settings - Signal Menu Related tasks Connecting to a Video Source for Sound Connecting to a Composite Video Source If your video source has a composite video port, you can connect it to the projector using an optional RCA-style video or A/V cable.
  • Page 42: Connecting To A Video Source For Sound

    Parent topic: Connecting to Video Sources Related tasks Connecting to a Video Source for Sound Connecting to a Video Source for Sound You can play sound through the projector's speaker system if your video source has audio output ports. Connect the projector to the video source using an RCA audio cable. Note: Make sure the audio cable is labeled "No Resistance."...
  • Page 43: Connecting To An External Computer Monitor

    Connecting to an External Computer Monitor If you connected a computer to the projector's Computer port, you can also connect an external monitor to the projector. This lets you see your presentation on the external monitor even when the projected image is not visible.
  • Page 44: Connecting A Microphone

    1. Make sure your computer or video source is connected to the projector with both audio and video cables as necessary. 2. Locate the appropriate cable to connect your external speakers, such as a stereo mini-jack-to-pin- jack cable, or another type of cable or adapter. 3.
  • Page 45: Connecting To External Usb Devices

    1. Connect the microphone cable to the projector's Mic port. 2. Turn on the microphone, if necessary. 3. If you hear a crackling noise or the volume is too high or low, adjust the Mic Input Level setting in the Settings menu. Connecting External Output Devices Parent topic: Connecting to External USB Devices...
  • Page 46: Connecting A Usb Device Or Camera To The Projector

    Note: Digital cameras or smartphones must be USB-mounted devices, not TWAIN-compliant devices, and must be USB Mass Storage Class-compliant. Note: USB hard drives must meet these requirements: • USB Mass Storage Class-compliant (not all USB Mass Storage Class devices are supported) •...
  • Page 47: Selecting The Connected Usb Source

    Depending on your Epson document camera model, do one of the following to connect the document camera to your projector: • For the Epson DC-07 document camera, locate the USB cable that came with the camera and connect it to the projector's USB-A port and to the document camera's USB Type B port.
  • Page 48: Installing Batteries In The Remote Control

    Note: For additional features supported by software, connect your document camera to your computer instead of the projector. See the document camera manual for details. Projector Connections Parent topic: Installing Batteries in the Remote Control The remote control uses the two AA batteries that came with the projector. Caution: Use only the type of batteries specified in this manual.
  • Page 49 2. Insert the batteries with the + and – ends facing as shown. Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product. 3.
  • Page 50: Opening The Lens Cover

    Opening the Lens Cover To open the projector's lens cover, slide the A/V Mute slide lever until it clicks into the open position. Setting Up the Projector Parent topic:...
  • Page 51: Using The Projector On A Network

    Registering a Digital Certificate on the Projector Wired Network Projection You can project through a wired network (not supported on PowerLite E20/1288). To do this, you connect the projector to your network with an Ethernet cable, and then set up your projector and computer for network projection.
  • Page 52: Selecting Wired Network Settings

    2. Connect the other end of the cable to the projector's LAN port. Wired Network Projection Parent topic: Selecting Wired Network Settings Before you can project from computers on your network, you must select the network settings for the projector using its menu system. Note: Make sure you already connected the projector to your wired network using the LAN port.
  • Page 53 3. Select the Network menu and press Enter. 4. Select Network Configuration and press Enter. 5. Select the Basic menu and press Enter. 6. Select the following basic options as necessary: • Projector Name lets you enter a name up to 16 alphanumeric characters long to identify the projector over the network.
  • Page 54 PJLink protocol for projector control. • Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing the Remote or Basic Control screen in Epson Web Control. (Default user name is EPSONREMOTE; default password is guest.) •...
  • Page 55 7. Select the Wired LAN menu and press Enter. 8. If necessary, select IP Settings and press Enter. 9. Select your IP Settings as necessary: • If your network assigns addresses automatically, turn on the DHCP setting. • If you must set addresses manually, turn off DHCP and enter the projector's IP Address, Subnet Mask, and Gateway Address as needed.
  • Page 56: Wireless Network Projection

    Wireless Network Projection You can project over a wireless network (not supported on PowerLite E20). To do this, you must set up your projector and computer for wireless projection. Note: The Epson 802.11b/g/n wireless LAN module is optional for PowerLite X49/W49/118/119W/982W.
  • Page 57 Note: You do not need the wireless LAN module for the PowerLite 992F/1288 since the wireless functionality is built-in. 1. Remove the wireless LAN module cover screw. 2. Insert the wireless LAN module into the USB-A port.
  • Page 58: Using A Qr Code To Connect A Mobile Device

    Using a QR Code to Connect a Mobile Device After you select the wireless network settings for your projector, you can display a QR code on the screen and use it to connect a mobile device using the Epson iProjection app.
  • Page 59 Note: Make sure you have installed the latest version of Epson iProjection on your device. Visit epson.com/iprojection (U.S.), epson.ca/iprojection (Canada), or latin.epson.com/iprojection (Caribbean) for more information. 1. Press the Menu button. 2. Select the Network menu and press Enter. 3. Select Network Configuration and press Enter.
  • Page 60: Using Quick Wireless Connection (Windows)

    Then you can project your presentation and remove the key when you are done. Note: A USB flash drive is not included with your projector. 1. Create a Quick Wireless Connection USB Key with a USB flash drive and the Epson iProjection (Windows/Mac) software.
  • Page 61 Note: In Windows Vista, if you see the AutoPlay window, select Run MPPLaunch.exe, then select Allow on the next screen. 8. Follow the on-screen instructions to install the Epson iProjection (Windows/Mac) software. Note: If you see a Windows Firewall message, click Yes to disable the firewall. You need administrator authority to install the software.
  • Page 62: Selecting Wireless Network Settings Manually

    Parent topic: Wireless Network Projection Related references Additional Projector Software and Manuals Selecting Wireless Network Settings Manually Before you can project from your wireless network, you must select the network settings for the projector using its menu system. 1. Turn on the projector. 2.
  • Page 63 PJLink protocol for projector control. • Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing the Remote or Basic Control screen in the Epson Web Control. (Default user name is EPSONREMOTE; default password is guest.) •...
  • Page 64 • Display LAN Info lets you select how the projector displays network information. You can select an option to display a QR code that lets you quickly connect your iOS or Android devices with the Epson iProjection app. Note: Use the displayed keyboard to enter the name, passwords and keyword. Press the arrow buttons on the remote control to highlight characters and press Enter to select them.
  • Page 65: Wireless Lan Menu Settings

    Wireless LAN Menu Settings Setting Options Description Selects the type of wireless Connection Mode Quick connection: Advanced Quick: lets you directly connect to multiple devices and computers using the projector's wireless network; requires the optional wireless LAN module Advanced: lets you connect to multiple smartphones, tablets, or computers via a wireless network access point...
  • Page 66: Selecting Wireless Network Settings In Windows

    Setting Options Description Sets the EAP for WPA2-EAP and EAP Method EAP Type WPA/WPA2-EAP security User name Password Client Certificate Verify Server Cert. CA Certificate RADIUS Serv. Name Various channels available In Quick connection mode, Channel selects the frequency band (channel) used by the wireless Turns on DHCP if your network IP Settings...
  • Page 67: Selecting Wireless Network Settings On Mac

    1. To access your wireless utility software, access the Desktop and double-click the network icon on the Windows taskbar. 2. Do one of the following: • If your projector is set up on an existing network (Advanced mode), select the network name (SSID).
  • Page 68: Setting Up Projector Network E-Mail Alerts

    4. Select the Wireless LAN menu and press Enter. 5. Select the Security setting and press Enter. 6. Select the security settings for your network. Note: If you select an EAP security method, select EAP Method on the Wireless LAN menu and change the settings as necessary.
  • Page 69 4. Select the Notifications menu and press Enter. 5. Turn on Mail Notification. 6. Enter the IP address for the SMTP Server setting. Note: Do not use these addresses: 127.x.x.x or 224.0.0.0 through 255.255.255.255 (where x is a number from 0 to 255). 7.
  • Page 70: Network Projector E-Mail Alert Messages

    • The email address entered as the From setting • Epson Projector on the subject line • The name of the projector experiencing a problem • The IP address of the affected projector •...
  • Page 71 8. If you want this projector to receive broadcasted messages over the network, select the Others menu and turn on the Message Broadcasting setting. Administrators can broadcast messages over the network using Epson Projector Management (Windows only). 9. When you finish selecting settings, select Complete and follow the on-screen instructions to save your settings and exit the menus.
  • Page 72: Wireless Network Projection From A Mobile Device Or Windows Computer (Screen Mirroring)

    Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) You can send images to your projector from mobile devices such as laptops, smartphones, and tablets using Miracast technology or from a Windows computer (PowerLite 992F/1288). If your device supports Miracast, you do not need to install any additional software.
  • Page 73 2. Select the Network menu and press Enter. 3. Set the Screen Mirroring setting to On. 4. Select Screen Mirroring Settings and press Enter. 5. Select the Screen Mirroring Settings options as necessary. 6. When you finish selecting settings, select Set and follow the on-screen instructions to save your settings and exit the menus.
  • Page 74: Screen Mirroring Restrictions

    Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) Connecting for Screen Mirroring with Miracast If your mobile device supports Miracast, you can connect it to the projector wirelessly and project images and sound (PowerLite 992F/1288). 1.
  • Page 75: Controlling A Networked Projector Using A Web Browser

    2. Press the LAN button on the remote control to switch to the Screen Mirroring source. You see the Screen Mirroring standby screen. 3. Do one of the following: • Windows 10: Open Action Center and select Connect. • Windows 8.x: Select Devices > Project > Add a wireless display. 4.
  • Page 76 You see the Web Control screen. 4. To select projector menu settings, select Advanced to display a list of options. Note: You may need to log in to access some of the options on the Web Control screen. If you see a log in window, enter your user name and password.
  • Page 77 You see a screen like this: Power button control Select an HDMI port source Selects a Video port source Selects the USB Display source Selects the Screen Mirroring source (PowerLite 992F/1288) A/V Mute button contol Freeze button control Closed Captioning control Displays a QR code...
  • Page 78: Using Crestron Connected

    Crestron Connected lets you control and monitor your projector using a web browser. Note: You cannot use the Message Broadcasting feature in the Epson Projector Management software when you use Crestron Connected. For additional information on Crestron Connected, contact Crestron.
  • Page 79: Controlling A Networked Projector Using Crestron Connected

    4. Select the Others menu and press Enter. 5. Set the Crestron Connected setting to On to allow the projector to be detected. Note: Enabling Crestron Connected disables the Message Broadcasting feature in the Epson Projector Management software. 6. Turn off the projector, then turn it on again to enable the setting.
  • Page 80 You see the Epson Web Control screen: 3. Select Crestron Connected.
  • Page 81 You see a screen like this: 4. Select the input source that you want to control in the Sources List box. You can scroll through available sources using the up and down arrows in the box. 5. To control projection remotely, click the on-screen buttons that correspond to the projector's remote control buttons.
  • Page 82: Registering A Digital Certificate On The Projector

    Registering a Digital Certificate on the Projector Follow the instructions here if you need to install a digital certificate on the projector to provide security for your presentation files. Note: You can register a digital certificate over a network or from a connected USB device. However, be sure to register just once from either a USB device or network, or the certificate may not install correctly.
  • Page 83: Registering Digital Certificates From A Web Browser

    5. Select the Others menu and press Enter. 6. Select On as the Secure HTTP setting. 7. Select the Web Server Cert. setting and press Enter. 8. Select Register and press Enter. 9. Remove the screw securing the wireless LAN module port cover, then remove the port cover. 10.
  • Page 84 2. Make sure the projector is turned on. 3. Start your web browser on a computer or mobile device connected to the network. 4. Type the projector's IP address into the browser's address box and press the computer's Enter key. You see the Web Control screen: 5.
  • Page 85: Digital Certificate Types

    9. When you finish registering the certificate, click Apply to finalize your changes and complete the registration. Registering a Digital Certificate on the Projector Parent topic: Digital Certificate Types You can register these types of digital certificates. Client Certificate (PEAP-TLS/EAP-TLS) Specification Description Format...
  • Page 86 Specification Description Encryption Hashes MD5/SHA-1/SHA-256/SHA-384/SHA-512 Key length 512/1024/2048/4096 bit Common name Network host name Organization Optional Password Up to 32 alphanumeric characters; required Parent topic: Registering a Digital Certificate on the Projector...
  • Page 87: Using Basic Projector Features

    Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Setting the Date and Time Selecting the Language for the Projector Menus Adjusting the Image Height Image Shape Resizing the Image with the Zoom Ring Focusing the Image Using the Focus Ring...
  • Page 88 2. Connect the power cord to the projector's power inlet. 3. Plug the power cord into an electrical outlet. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in. The projector's power light turns blue. This indicates that the projector is receiving power. 4.
  • Page 89: Using The Home Screen

    • Change the screen output from the computer when using a laptop. • Press the Source Search button on the projector or remote control to detect the video source. • Press the button for the video source on the remote control. •...
  • Page 90: Turning Off The Projector

    Select the video source you want to project Display the Connection Guide Display the Help screen Display the projector's menus Select customizable menu options Select to project two images from different image sources simultaneously Correct the image shape Note: Your Home screen may look different from the illustration shown here. You can select the customizable menu options using the Custom Function 1 and Custom Function 2 settings in the Extended menu.
  • Page 91 2. Press the power button again. (To leave it on, press any other button.) The projector beeps twice, the lamp turns off, and the Status light turns off. Note: With Epson's Instant Off technology, there is no cool-down period so you can pack up the projector for transport right away (if necessary).
  • Page 92: Setting The Date And Time

    Caution: To avoid damaging the projector or lamp, never unplug the power cord when the Status light is on or flashing. 4. Close the projector's lens cover. Using Basic Projector Features Parent topic: Related references Projector Light Status Setting the Date and Time You can set the date and time for the projector (PowerLite 992F/1288).
  • Page 93: Date And Time Settings

    You see a screen like this: 5. Select your date and time settings. Then select Set and press Enter to confirm your changes. 6. When you are finished, press the Menu button to exit. Date and Time Settings Using Basic Projector Features Parent topic: Date and Time Settings Settings...
  • Page 94: Selecting The Language For The Projector Menus

    Settings Options Description Adjusts the daylight saving time Daylight Saving Time Daylight Saving Time settings DST Start Daylight Saving Time: enables or DST End disables daylight saving time DST Adjustment (min) DST Start and DST End: sets the date and time to start or end daylight saving time DST Adjustment (min): sets the difference between standard and...
  • Page 95: Adjusting The Image Height

    3. Select the Extended menu and press Enter. 4. Select the Language setting and press Enter. 5. Select the language you want to use and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Adjusting the Image Height If you are projecting from a table or other flat surface, and the image is too high or low, you can adjust the image height using the projector's adjustable feet.
  • Page 96: Image Shape

    The foot extends from the projector. 3. Release the lever to lock the foot. 4. If the image is tilted, rotate the rear feet to adjust their height. If the projected image is unevenly rectangular, you need to adjust the image shape. Using Basic Projector Features Parent topic: Image Shape...
  • Page 97: Correcting Image Shape With The Keystone Buttons

    Note: To provide the best possible image quality, adjust the projector's position to correct the image shape. If this isn't possible, use the horizontal keystone slider on the projector to correct the image shape. 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
  • Page 98 2. Press one of these keystone buttons on the control panel to display the Keystone adjustment screen.
  • Page 99 3. Press a keystone button on the projector's control panel to adjust the image shape. After correction, your image is slightly smaller. Note: If the projector is installed out of reach, you can also correct the image shape with the remote control using the H/V-Keystone settings in the projector menus.
  • Page 100: Correcting Image Shape With Quick Corner

    Related references Projector Feature Settings - Settings Menu Correcting Image Shape with Quick Corner You can use the projector's Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides. Note: To provide the best possible image quality, adjust the projector's position to correct the image shape.
  • Page 101 3. Select the Settings menu and press Enter. 4. Select the Keystone setting and press Enter. 5. Select the Quick Corner setting and press Enter. Then press Enter again. You see the Quick Corner adjustment screen: 6. Use the arrow buttons on the projector or remote control to select the corner of the image you want to adjust.
  • Page 102: Resizing The Image With The Zoom Ring

    7. Press the arrow buttons to adjust the image shape as necessary. 8. When you are finished, press Esc. Image Shape Parent topic: Resizing the Image with the Zoom Ring You can resize the image using the projector's zoom ring. 1.
  • Page 103: Remote Control Operation

    The remote control lets you control the projector from almost anywhere in the room. You can point it at the screen, or the front or back of the projector. Make sure that you aim the remote control at the projector's receivers within the distance and angles listed here. PowerLite E20...
  • Page 104: Selecting An Image Source

    PowerLite X49/W49/118/119W/982W/992F/1288 30° 19.7 feet (6 m) 15° Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
  • Page 105 3. Do one of the following: • Press the Source Search button on the projector or the Search button on the remote control until you see the image from the source you want. • Press the button for the source you want on the remote control. HDMI port sources Computer port source USB port sources (computer display and external devices)
  • Page 106: Projection Modes

    • Press the Home button on the remote control and select your image source. Using Basic Projector Features Parent topic: Projection Modes Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly. •...
  • Page 107: Changing The Projection Mode Using The Menus

    1. Turn on the projector and display an image. 2. Hold down the button on the remote control for 5 to 10 seconds. The image disappears briefly and reappears flipped top-to-bottom. 3. To change projection back to the original mode, hold down the A/V Mute button for 5 to 10 seconds again.
  • Page 108: Image Aspect Ratio

    4. Select the Projection setting and press Enter. 5. Select a projection mode and press Enter. 6. Press Menu or Esc to exit the menus. Projection Modes Parent topic: Image Aspect Ratio The projector can display images in different width-to-height ratios called aspect ratios. Normally the input signal from your video source determines the image's aspect ratio.
  • Page 109: Available Image Aspect Ratios

    Displays images using the full width of the projection area, but does Full not maintain the aspect ratio. Displays images using the full width of the projection area and Zoom maintains the aspect ratio of the image. Displays images as is (aspect ratio and resolution are maintained). Native PowerLite E20/X49/118...
  • Page 110: Color Mode

    Aspect ratio setting Description Automatically sets the aspect ratio according to the input signal and Auto the Resolution setting. Displays images using the full projection area and maintains the Normal aspect ratio of the image. Displays images using the full projection area at 4:3 aspect ratio. Converts the aspect ratio of the image to 16:9.
  • Page 111: Available Color Modes

    3. Press the Color Mode button on the remote control to change the Color Mode. The image appearance changes and the name of the Color Mode appears briefly on the screen. 4. To cycle through all the available Color Modes for your input signal, press the Color Mode button repeatedly.
  • Page 112: Controlling The Volume With The Volume Buttons

    3. Select the Image menu and press Enter. 4. Select the Auto Iris setting and choose one of the following: • Normal for standard brightness adjustment. • High Speed to adjust brightness as soon as the scene changes. Note: You can set Auto Iris for each Color Mode that supports the feature. You cannot change the Auto Iris setting when you are using a Closed Caption setting.
  • Page 113: Projecting A Pc Free Presentation

    2. To lower or raise the volume, press the Volume buttons on the remote control or control panel. 3. To set the volume to a specific level for an input source, use the projector menus. Using Basic Projector Features Parent topic: Projecting a PC Free Presentation You can use your projector's PC Free feature whenever you connect a USB device that contains compatible files.
  • Page 114: Supported Pc Free File Types

    • Some commercially available USB card readers may not be compatible with your projector. • The projector can recognize up to five cards inserted into a connected card reader at a time. • You cannot correct keystone distortion while projecting in PC Free, so correct the image shape before you begin your presentation.
  • Page 115: Starting A Pc Free Slide Show

    File type and Details extension Image (.png) Make sure the file resolution is not: • Above 1280 × 800* • Interlaced *PowerLite 992F/1288 can project a file with a maximum resolution of 1920 × 1080 Motion JPEG Supports only AVI 1.0 movie (.avi) Make sure the file is not: •...
  • Page 116 The PC Free screen appears. 2. Do the following as necessary to locate your files: • If you need to display files inside a subfolder on your device, press the arrow buttons to highlight the folder and press the Enter button. •...
  • Page 117: Starting A Pc Free Movie Presentation

    4. While projecting, use the following commands to control the display as necessary: • To rotate a displayed image, press the up or down arrow button. • To move to the next or previous image, press the left or right arrow button. 5.
  • Page 118: Pc Free Display Options

    2. Do the following as necessary to locate your files: • If you need to display files inside a subfolder on your device, press the arrow buttons to highlight the folder and press the Enter button. • To move back up a folder level on your device, highlight Back to Top and press Enter. •...
  • Page 119 Setting Options Description Sorts files in first-to-last order Sort Order In Ascending Sorts files in last-to-first order In Descending Displays a slide show continuously Continuous Play Displays a slide show one time through Does not display the next file automatically Screen Switching Time 1 Second to 60 Seconds...
  • Page 120: Adjusting Projector Features

    Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Shutting Off the Picture and Sound Temporarily Stopping Video Action Temporarily Zooming Into and Out of Images Projector Security Features Projector Identification System for Multiple Projector Control Projecting Two Images Simultaneously Scheduling Projector Events Copying Menu Settings Between Projectors...
  • Page 121: Stopping Video Action Temporarily

    Note: You can also stop projection using the A/V Mute slide lever on the projector. Adjusting Projector Features Parent topic: Related references Projector Setup Settings - ECO Menu Related tasks Saving a User's Logo Image to Display Stopping Video Action Temporarily You can temporarily stop the action in a video or computer presentation and keep the current image on the screen.
  • Page 122: Zooming Into And Out Of Images

    Zooming Into and Out of Images You can draw attention to parts of a presentation by zooming into a portion of the image and enlarging it on the screen. 1. Press the E-Zoom + button on the remote control. The center of the projected image is enlarged. 2.
  • Page 123: Projector Security Features

    Projector Security Features You can secure your projector to deter theft or prevent unintended use by setting up the following security features: • Password security to prevent the projector from being turned on, and prevent changes to the startup screen and other settings. •...
  • Page 124 Note: The default password is set to 0000. 1. Hold down the Freeze button on the remote control for about seconds or until you see this menu. 2. Press the down arrow to select Password and press Enter. You see the prompt "Change the password?". 3.
  • Page 125: Selecting Password Security Types

    Related tasks Selecting Password Security Types Selecting Password Security Types After setting a password, you see this menu, allowing you to select the password security types you want to use. If you do not see this menu, hold down the Freeze button on the remote control for about five seconds or until the menu appears.
  • Page 126: Entering A Password To Use The Projector

    Entering a Password to Use the Projector If a password is set up and a Power On Protection password is enabled, you see a prompt to enter a password whenever you turn on the projector. You must enter the correct password to use the projector. 1.
  • Page 127: Saving A User's Logo Image To Display

    • If you continue to enter an incorrect password many times in succession, the projector displays a request code and a message to contact Epson Support. Do not attempt to enter the password again. When you contact Epson Support, provide the displayed request code and proof of ownership for assistance in unlocking the projector.
  • Page 128 2. Press the Menu button, select the Extended menu, and press Enter. 3. Select the User's Logo setting and press Enter. 4. Select Start Setting and press Enter. 5. A prompt appears asking if you want to use the displayed image as the user's logo. Select Yes and press Enter.
  • Page 129: Locking The Projector's Buttons

    Locking the Projector's Buttons You can lock the buttons on the projector's control panel to prevent anyone from using the projector. You can lock all the buttons or all the buttons except the power button. Note: The projector can still be operated using the remote control. 1.
  • Page 130: Unlocking The Projector's Buttons

    Unlocking the Projector's Buttons If the projector's buttons have been locked, hold the Enter button on the projector's control panel for seven seconds to unlock them. You can also set the Control Panel Lock setting to Off in the Settings menu.
  • Page 131: Setting The Projector Id

    Setting the Projector ID Setting the Remote Control ID Matching Multiple-Projector Display Quality Adjusting Projector Features Parent topic: Setting the Projector ID If you want to control multiple projectors from a remote control, give each projector a unique ID. 1. Press the Menu button. 2.
  • Page 132: Setting The Remote Control Id

    Setting the Remote Control ID The remote control's ID is set to zero by default so it can operate any compatible projector. If you want to set the remote control to operate only a particular projector, you need to set the remote control's ID to match the projector's ID.
  • Page 133 3. Make sure all projectors are using the same Color Mode setting. 4. Set the remote control ID to match the first projector. 5. Press the Menu button, select the Image menu, and press Enter. 6. Select settings as necessary. 7.
  • Page 134: Projecting Two Images Simultaneously

    Projecting Two Images Simultaneously You can use the split screen feature to simultaneously project two images from different image sources next to each other. You can control the split screen feature using the remote control or the projector menus. Note: While you use the split screen feature, other projector features may not be available and some settings may be automatically applied to both images.
  • Page 135 • HDMI1 and HDMI2 • USB Display and USB/LAN • USB and LAN 1. Press the Split button on the remote control. The currently selected input source moves to the left side of the screen. 2. Press the Menu button. You see this screen: 3.
  • Page 136: Scheduling Projector Events

    5. To change the image sizes, select the Screen Size setting, press Enter, select a sizing option, press Enter, and press Menu to exit. Note: Depending on the video input signals, the images may not appear at the same size even if you choose the Equal setting.
  • Page 137 3. Select the Extended menu and press Enter. 4. Select the Schedule Settings setting and press Enter. You see a screen like this: 5. Select the Schedule menu and press Enter. 6. Select Add New and press Enter. You see a screen like this:...
  • Page 138: Viewing Scheduled Events

    7. In the Event Settings section, select the events you want to have occur. (Select No Change for events that you do not want to occur.) 8. In the Date/Time Settings section, set the date and time for the scheduled events to occur. 9.
  • Page 139: Editing A Scheduled Event

    Event is invalid Scheduling Projector Events Parent topic: Editing a Scheduled Event You can edit any currently scheduled event. 1. Press the Menu button. 2. Select the Extended menu and press Enter. 3. Select the Schedule Settings setting and press Enter. You see a screen like this: 4.
  • Page 140: Copying Menu Settings Between Projectors

    Any saved User's Logo setting on the projector will transfer to the other projector. Caution: If the copy process fails due to a power failure, communication error, or for any other reason, Epson will not be responsible for any repair costs incurred. The following settings will not transfer between projectors: •...
  • Page 141 2. Insert the flash drive into the USB-A port. Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly. 3. Press and hold the Esc button on the control panel or remote control as you connect the power cord to the projector's power inlet.
  • Page 142: Transferring Settings From A Usb Flash Drive

    The lights flash to indicate that settings are transferring to the flash drive. When the lights stop flashing, the power light turns blue and the projector enters standby mode. Caution: Do not unplug the power cord or remove the flash drive while the lights are flashing. This could damage the projector.
  • Page 143: Saving Settings To A Computer

    3. Press and hold the Menu button on the control panel or remote control as you connect the power cord to the projector's power inlet. 4. When all of the projector lights turn on, release the Menu button. The lights flash to indicate that settings are transferring to the projector. When the lights stop flashing, the power light turns blue and the projector enters standby mode.
  • Page 144 • OS X 10.11.x • macOS 10.12.x • macOS 10.13.x • macOS 10.14.x • macOS 10.15.x 1. Turn off the projector and unplug the power cord from the projector's power inlet. 2. Connect a USB cable to your projector's USB-B port. 3.
  • Page 145: Transferring Settings From A Computer

    4. Press and hold the Esc button on the control panel or remote control as you connect the power cord to the projector's power inlet. 5. When all of the projector lights turn on, release the Esc button. The projector shows up as a removable disk on your computer. 6.
  • Page 146 • Windows 8.x • Windows 10 • OS X 10.11.x • macOS 10.12.x • macOS 10.13.x • macOS 10.14.x • macOS 10.15.x Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have to repeat your adjustments.
  • Page 147 4. Press and hold the Menu button on the control panel or remote control as you connect the power cord to the projector's power inlet. 5. When all of the projector lights turn on, release the Menu button. The projector shows up as a removable disk on your computer. 6.
  • Page 148: Adjusting The Menu Settings

    Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Image Quality Settings - Image Menu Input Signal Settings - Signal Menu Projector Feature Settings - Settings Menu Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Projector Setup Settings - ECO Menu...
  • Page 149 1. Press the Menu button on the control panel or remote control. You see the menu screen.
  • Page 150: Image Quality Settings - Image Menu

    2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source, resolution, your projector model, or other menu settings.
  • Page 151 Setting Options Description See the list of available Color Adjusts the vividness of image Color Mode Modes colors for various image types and environments Varying levels available Lightens or darkens the overall Brightness image Varying levels available Adjusts the difference between Contrast light and dark areas of the image Varying levels available...
  • Page 152 Setting Options Description Reduces flickering in analog Image Enhancement Noise Reduction images Sets whether to convert Deinterlacing interlaced to progressive signals (for interlaced signal for certain video image types 480t/576t/1080t input) Off: for fast-moving video images Video: for most video images Film/Auto: for movies, computer graphics, and animation Auto Iris...
  • Page 153: Input Signal Settings - Signal Menu

    Input Signal Settings - Signal Menu Normally the projector detects and optimizes the input signal settings automatically. If you need to customize the settings, you can use the Signal menu. The available settings depend on the currently selected input source. Note: You can restore the default settings of the Position, Tracking, and Sync settings by pressing the Auto button on the remote control.
  • Page 154 Setting Options Description Varying levels available Adjusts signal to eliminate Sync. fuzziness or flickering in computer images Up, down, left, right Adjusts the image location on the Position screen Automatically optimizes computer Auto Setup image quality (when On) Overscan Auto Changes the projected image ratio to make the edges visible by a selectable percentage or...
  • Page 155: Projector Feature Settings - Settings Menu

    Projector Feature Settings - Settings Menu Options on the Settings menu let you customize various projector features. The available settings depend on the currently selected input source. Setting Options Description Varying levels available Adjusts the size of the projected E-Zoom image...
  • Page 156 H/V Keystone: lets you manually correct horizontal and vertical sides Auto V-Keystone: turns automatic correction on or off (not available on PowerLite E20) H-Keystone Adjuster: turns horizontal keystone slider feature on or off Quick Corner: select to correct image shape and alignment...
  • Page 157 Setting Options Description Controls projector button locking Lock Setting Control Panel Lock to secure the projector Full Lock: locks all buttons Partial Lock: locks all buttons except the power button Off: no buttons locked Remote Receiver Front/Rear Limits reception of remote control signals by the selected receiver;...
  • Page 158: Projector Setup Settings - Extended Menu

    Projector Setup Settings - Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation. Setting Options Description Select various options for the projector's Home Home Screen Home Screen Auto Disp. screen Custom Function 1 Home Screen Auto Disp.: controls whether Custom Function 2 the Home screen displays automatically when...
  • Page 159 Setting Options Description Selects various display options Display Messages Display Background Messages: controls whether messages are displayed on the screen Startup Screen Display Background: selects the screen A/V Mute color or logo to display when no signal is received Startup Screen: controls whether a special screen appears when the projector starts up A/V Mute: selects the screen color or logo to display when A/V Mute is turned on...
  • Page 160 Setting Options Description Selects various operation options Operation Direct Power On High Altitude Mode Direct Power On: turns on the projector when you plug it in Auto Source Search High Altitude Mode: regulates the projector’s Auto Power On operating temperature at altitudes above 4921 HDMI EQ Setting feet (1500 m) Advanced...
  • Page 161: Projector Network Settings - Network Menu

    Setting Options Description Sets the projector to a particular ID number Projector ID which allows you to use a remote control to 1 through 9 individually control projectors Schedules projector events to occur Schedule Settings Schedule automatically at selected dates and times (PowerLite Schedule Reset 992F/1288)
  • Page 162 Setting Options Description Turns on screen mirroring mode Screen Mirroring (PowerLite 992F/1288) Screen Mirroring Info Display Name Displays screen mirroring status and details (PowerLite 992F/1288) MAC Address Region Code Channel Connected Device Various screen mirroring options Configures your screen mirroring Screen Mirroring Settings settings;...
  • Page 163 IPv6 Address (Manual) IPv6 Address (Auto) — Displays a QR code for Display the QR Code connecting with iOS or Android devices using the Epson iProjection app Accesses additional network Configures your network settings Network Configuration menus Adjusting the Menu Settings...
  • Page 164: Projector Setup Settings - Eco Menu

    Projector Setup Settings - ECO Menu Settings on the ECO menu let you customize projector functions to save power. When you select a power-saving setting, a leaf icon appears next to the menu item. Setting Options Description Selects the brightness mode of Power Consumption High the projector lamp.
  • Page 165 Setting Options Description Automatically places the Sleep Mode projector in standby mode after an interval of inactivity 1 to 30 minutes Sets the interval for Sleep Mode Sleep Mode Timer Automatically turns off the Lens Cover Timer projector after 30 minutes if the lens cover is closed Automatically turns off the A/V Mute Timer...
  • Page 166: Projector Information Display - Info Menu

    Power On/Off History (PowerLite 992F/1288) Projector Info menu Information item Description Displays the number of hours (H) the lamp has been used in Power Lamp Hours Consumption modes; if the information is displayed in yellow, obtain a genuine Epson replacement lamp soon...
  • Page 167: Event Id Code List

    Information item Description Displays the name of the port to which the current input source is Source connected Displays the input signal setting of the current input source Input Signal Displays the resolution of the current input source Resolution Displays the refresh rate of the current input source Refresh Rate Displays information that may be needed by a service technician Sync Info...
  • Page 168: Projector Reset Options - Reset Menu

    Event ID code Cause and solution 0484 Communication with computer was disconnected. Restart the network software. 0479 A projector system error has occurred. Turn the projector off and then on again. 04FF 0891 Cannot find an access point with the same SSID. Set your computer, access point, and projector to the same SSID.
  • Page 169 You can also reset the projector's lamp usage timer to zero when you replace the lamp using the Reset Lamp Hours option. You cannot reset the following settings using the Reset All Config option: • E-Zoom • User's Logo • Schedule Settings (PowerLite 992F/1288) •...
  • Page 170: Maintaining And Transporting The Projector

    The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual.
  • Page 171: Cleaning The Projector Case

    Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
  • Page 172: Cleaning The Air Filter And Vents

    Related references Projector Light Status Cleaning the Air Filter and Vents Clean the projector's air filter or vents if they get dusty, or if you see a message telling you to clean them. 1. Turn off the projector and unplug the power cord. 2.
  • Page 173 2. Carefully open the air filter cover.
  • Page 174 3. Pull the air filter out of the projector. Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to local regulations.
  • Page 175: Projector Lamp Maintenance

    4. Place the new air filter in the projector as shown and push gently until it clicks into place. 5. Close the air filter cover. Air Filter and Vent Maintenance Parent topic: Related references Optional Equipment and Replacement Parts Projector Lamp Maintenance The projector keeps track of the number of hours the lamp is used and displays this information in the projector's menu system.
  • Page 176: Replacing The Lamp

    You should always have a spare lamp unit ready in case it is needed. Note: We recommend the use of genuine Epson replacement lamps. The use of non-genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty.
  • Page 177 3. Use the screwdriver included with the replacement lamp to loosen the screw securing the lamp cover. Warning: If the lamp is broken, glass fragments may be loose inside the lamp chamber. Be careful removing any broken glass to avoid injury. If the projector is installed on the ceiling, stand to the side of the lamp cover and not underneath it;...
  • Page 178 5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out. 6. Grasp the raised section of the lamp and gently pull the lamp out of the projector. The lamp(s) in this product contain mercury. Please consult your state and local Note: regulations regarding disposal or recycling.
  • Page 179 7. Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right way. Caution: Do not touch any glass on the lamp assembly to avoid premature lamp failure. 8. Push in the lamp firmly and tighten the screws to secure it. Caution: Do not over-tighten the screws.
  • Page 180: Resetting The Lamp Timer

    9. Replace the lamp cover and tighten the screw to secure it. Note: Be sure the lamp cover is securely installed or the lamp will not come on. Reset the lamp timer to zero to keep track of the new lamp's usage. Projector Lamp Maintenance Parent topic: Related references...
  • Page 181: Replacing The Remote Control Batteries

    3. Select the Reset menu and press Enter. 4. Select Reset Lamp Hours and press Enter. You see a prompt asking if you want to reset the lamp hours. 5. Select Yes and press Enter. 6. Press Menu or Esc to exit the menus. Projector Lamp Maintenance Parent topic: Related tasks...
  • Page 182 1. Remove the battery cover as shown. 2. Remove the old batteries. Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury. 3.
  • Page 183: Transporting The Projector

    • When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile." Note: Epson shall not be liable for any damages incurred during transportation. Maintaining and Transporting the Projector...
  • Page 184: Solving Problems

    • The Help option on the Home screen can display information about common problems, if the projector is operating. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Solving Problems Parent topic:...
  • Page 185 PowerLite E20 Power light Status light Lamp light Temp (temperature) light PowerLite X49/W49/118/119W/982W/992F/1288 Power light Status light...
  • Page 186 • Clean or replace the air filter • If operating the projector at high altitude, turn on High Altitude Mode • If the problem persists, unplug the projector and contact Epson for help...
  • Page 187 Epson for help Flashing blue Flashing Flashing Auto iris error; turn the projector off, orange orange unplug it, and contact Epson for help Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help...
  • Page 188: Using The Projector Help Displays

    Wireless LAN is not available; make sure the wireless LAN settings are correct Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help. Solving Problems Parent topic:...
  • Page 189: Solving Image Or Sound Problems

    7. When you are finished, do one of the following: • To select another problem to solve, press Esc. • To exit the help system, press Home. Solving Problems Parent topic: Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound. Solutions When No Image Appears Solutions When Image is Incorrect Using the USB Display Function Solutions When "No Signal"...
  • Page 190: Solutions When Image Is Incorrect Using The Usb Display Function

    • For images projected with Windows Media Center, reduce the screen size from full screen mode. • For images projected from applications using Windows DirectX, turn off DirectX functions. • If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer.
  • Page 191: Solutions When "No Signal" Message Appears

    • If you are projecting using the 1080p video format and change the computer resolution during projection, the video quality and performance may decline. • Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to epson.com/support (U.S.) or epson.ca/support...
  • Page 192: Displaying From A Pc Laptop

    Displaying From a PC Laptop If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to display on an external monitor. 1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your laptop manual for details.) Wait a few seconds for an image to appear.
  • Page 193: Solutions When Only A Partial Image Appears

    Related references Input Signal Settings - Signal Menu Supported Video Display Formats Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions: • Press the Auto button on the remote control to optimize the image signal. •...
  • Page 194: Solutions When The Image Contains Noise Or Static

    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal. • If you are using the USB Display function, turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer.
  • Page 195: Solutions When The Image Is Fuzzy Or Blurry

    Input Signal Settings - Signal Menu Supported Video Display Formats Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions: • Adjust the image focus. • Clean the projector lens. Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it.
  • Page 196: Solutions When The Image Brightness Or Colors Are Incorrect

    Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light, or the colors are incorrect, try the following solutions: • Press the Color Mode button on the remote control to try different color modes for the image and environment.
  • Page 197: Solving Projector Or Remote Control Operation Problems

    • If you are using the USB Display function, turn on the Output audio from the projector setting in the Epson USB Display Settings program on your computer. • If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port.
  • Page 198: Solutions To Projector Power Or Shut-Off Problems

    Remote Receiver setting is turned on in the projector's menu, if available. • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson. Solving Projector or Remote Control Operation Problems...
  • Page 199: Solutions To Password Problems

    • If you set a Epson Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin • If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering the following: • User ID: EPSONREMOTE...
  • Page 200: Solutions When A Battery Message Appears

    • Default password: guest • If you lose the remote control, you cannot enter a password. Order a new one from Epson. Solving Projector or Remote Control Operation Problems Parent topic: Related concepts Password Security Types Solutions When a Battery Message Appears If you see a message telling you that the battery that saves your clock settings is running low, contact Epson for help.
  • Page 201: Solutions When You Cannot Access The Projector Through The Web

    Parent topic: Solving Network Problems Related references Projector Network Settings - Network Menu Event ID Code List Related tasks Selecting Wireless Network Settings Manually Solutions When You Cannot Access the Projector Through the Web If you are unable to access the projector through a web browser, make sure you are using the correct ID and password, which are case sensitive.
  • Page 202: Solutions When You Cannot Connect Using Screen Mirroring

    Related references Projector Setup Settings - ECO Menu Related tasks Setting Up Projector Network E-Mail Alerts Solutions When You Cannot Connect Using Screen Mirroring If you are unable to connect to the projector using Screen Mirroring (PowerLite 992F/1288), try the following solutions: •...
  • Page 203: Solutions When The Image Or Sound Contains Static During Screen Mirroring

    Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
  • Page 204 Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com...
  • Page 205: Technical Specifications

    Supported Video Display Formats USB Display System Requirements General Projector Specifications Type of display Poly-silicon TFT active matrix Resolution PowerLite E20/X49/118: 1024 × 768 pixels (XGA) PowerLite W49/119W/982W: 1280 × 800 pixels (WXGA) PowerLite 992F/1288: 1920 × 1080 pixels (Full HD)
  • Page 206 Lens PowerLite E20: F=1.44 Focal length: 16.7 mm PowerLite X49/W49/118/119W: F=1.49 to 1.72 Focal length: 16.9 mm to 20.28 mm PowerLite 982W/992F/1288: F=1.51 to 1.99 Focal length: 18.2 mm to 29.2 mm Full color, up to 1 billion colors Color reproduction...
  • Page 207 Brightness PowerLite E20: High Power Consumption mode: White light output 3400 lumens (ISO 21118 standard) Color light output 3400 lumens ECO Power Consumption mode: White light output 2200 lumens (ISO 21118 standard) Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions.
  • Page 208 White light output 2600 lumens (ISO 21118 standard) Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118. PowerLite 118: High Power Consumption mode: White light output 3800 lumens (ISO 21118 standard)
  • Page 209 (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118. PowerLite 982W: High Power Consumption mode: White light output 4200 lumens (ISO 21118 standard) Color light output 4200 lumens Medium Power Consumption mode: White light output 3600 lumens (ISO 21118 standard)
  • Page 210 (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118. Contrast ratio PowerLite E20: 15000:1 with Dynamic Color Mode, Zoom Wide, and High Power Consumption mode PowerLite X49/W49/118/119W/982W/992F/1288:...
  • Page 211 Optical aspect ratio PowerLite E20/X49/118: (width-to-height) PowerLite W49/119W/982W: 16:10 PowerLite 992F/1288: 16:9 Focus adjustment Manual Manual (not available on PowerLite E20) Zoom adjustment Zoom ratio PowerLite E20: (Tele-to-Wide) 1 to 1.35 (digital zoom) PowerLite X49/W49/118/119W: 1 to 1.2 PowerLite 982W/992F/1288:...
  • Page 212: Projector Lamp Specifications

    28 dB (ECO Power Consumption mode) ± 30º vertical (manual or Auto Keystone; Auto Keystone not Keystone correction angle available on PowerLite E20) ± 30° horizontal (manual) USB Type A port compatibility USB 2.0 compliant for optional wireless LAN module, firmware update, and copying projector settings USB Type B port compatibility USB 2.0 compliant for USB computer display...
  • Page 213 Lamp life PowerLite E20/X49: High Power Consumption mode: Up to about 6000 hours ECO Power Consumption mode: Up to about 12,000 hours PowerLite W49/118/119W: High Power Consumption mode: Up to about 8000 hours Medium Power Consumption mode: Up to about 10,000 hours...
  • Page 214: Remote Control Specifications

    Remote Control Specifications 19.7 feet (6 m) Reception range Batteries Two alkaline or manganese AA Technical Specifications Parent topic: Projector Dimension Specifications PowerLite E20/X49/W49: Width 11.9 inches (302 mm) 3.6 inches (92 mm) Height 9.8 inches (249 mm) Depth Weight 5.9 lb (2.7 kg)
  • Page 215: Projector Electrical Specifications

    Projector Electrical Specifications 50/60 Hz Rated frequency Power supply 100 to 240 V AC ±10% 3.5 to 1.6 A Power consumption Operating: (100 to 120 V) High Power Consumption mode: 345 W Medium Power Consumption mode: 303 W (PowerLite W49/118/119W/982W/992F) ECO Power Consumption mode: 235 W Standby: 0.3 W (Communication Off), 2.0 W (Communication On)
  • Page 216: Projector Safety And Approvals Specifications

    For best results, your computer's monitor port or video card resolution should be set to display in the projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other computer display resolutions, so your image will be resized to fit automatically.
  • Page 217 Display format Refresh rate (in Hz) Resolution (in pixels) WXGA++ 1400 × 1050 SXGA 70/75/85 1152 × 864 60/75/85 1280 × 960 60/75/85 1280 × 1024 SXGA+ 60/75 1400 × 1050 WSXGA+ 1680 × 1050 UXGA 1600 × 1200 1920 × 1080 50/60 1920 ×...
  • Page 218: Usb Display System Requirements

    Display format Refresh rate (in Hz) Resolution (in pixels) WUXGA (Reduced Blanking) 1920 × 1200 SDTV (480i/480p) 720 × 480 SDTV (576i/576p) 720 × 576 HDTV (720p) 50/60 1280 × 720 HDTV (1080i) 50/60 1920 × 1080 HDTV (1080p) 24/30/50/60 1920 ×...
  • Page 219 Requirement Windows Display Resolution between 640 × 480 and 1920 × 1200, 16-bit color or greater Note: USB Display operation is not guaranteed for Windows Vista without service packs or with Service Pack 1. Technical Specifications Parent topic:...
  • Page 220: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Notices Parent topic: Important Safety Information Caution: Never look into the projector lens when the lamp is turned on;...
  • Page 221: Important Safety Instructions

    Important Safety Instructions Follow these safety instructions when setting up and using the projector: • Do not look into the lens when the projector is on. The bright light can damage your eyes. Avoid standing in front of the projector so the bright light does not shine into your eyes. •...
  • Page 222 • Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially flammable objects, near the projector. Never spill liquid of any kind into the projector. • If you are using two or more projectors side-by-side, leave at least 2 feet (60 cm) of space between the projectors to allow for proper ventilation.
  • Page 223 Doing so may cause an unstable display and could lead to projector damage. Do not use or store the projector where it may be exposed to sudden changes in temperature. • Do not store the projector outside of the required temperature range of 14 to 140 °F (–10 to 60 °C) or in direct sunlight for long periods of time.
  • Page 224: Restriction Of Use

    Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/precision devices, you should use this product only after giving consideration to including fail- safes and redundancies into your design to maintain safety and total system reliability.
  • Page 225 Symbol Approved Standards Description IEC60417 Caution, hot surface No. 5041 To indicate that the marked item can be hot and should not be touched without taking care. IEC60417 Caution, risk of electric shock No. 6042 To identify equipment that has risk of electric shock.
  • Page 226 Symbol Approved Standards Description — Positioning of cell To identify the battery holder itself and to identify the positioning of the cell(s) inside the battery holder. IEC60417 Protective earth No. 5019 To identify any terminal which is intended for connection to an external conductor for protection against electric shock in case of a fault, or the terminal of a protective earth electrode.
  • Page 227 Symbol Approved Standards Description ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment. — Never look into the lens while the projector is on. — To indicate that the marked item don’t place anything on projector.
  • Page 228: Fcc Compliance Statement

    Symbol Approved Standards Description — To indicate that looking into the lens while projecting is prohibited. ISO7010 Warning, light emission (UV, visible light, IR, etc.) No. W027 To indicate that you must be careful not ISO3864 to injure your eyes or skin when near light-emitting sections.
  • Page 229: Binding Arbitration And Class Waiver

    (c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to...
  • Page 230 Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice").
  • Page 231 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 232: Trademarks

    1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.
  • Page 233: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 234: Copyright Attribution

    Copyright Attribution © 2020 Epson America, Inc. 7/20 CPD-59679 Copyright Notice Parent topic:...

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