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CONFIDEA FLEX G4
USER & INSTALLATION GUIDE

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Summary of Contents for Televic CONFIDEA FLEX G4

  • Page 1 CONFIDEA FLEX G4 USER & INSTALLATION GUIDE...
  • Page 2 However, the information in this manual is supplied without warranty, either express or implied. Neither the authors, Televic Conference NV, nor its dealers or distributors will be held liable for any damages caused or alleged to be caused either directly or indirectly by this book.
  • Page 3: Table Of Contents

    Introduction Getting started About this manual Compatibility About Confidea FLEX G4 Safety Instructions Safety instructions Safety FCC & ICES Information Conformity and Certification Info for Japan Important Safety Instructions Lithium Batteries General Conformity Info Power Connections Components Introduction General System Architecture...
  • Page 4 Other equipment Cables Device to Interact with WAP Installation Design Wireless network and frequency bands Wireless LAN Televic Confidea wireless system Frequency bands Connecting wireless units to the WAP LED Indications Installation Process Mount the Confidea WAP Location and Position of the Confidea WAP...
  • Page 5: Introduction

    INTRODUCTION This chapter will give you a short introduction to this manual and a general description of the Confidea FLEX G4 and its functionalities.
  • Page 6: Getting Started

    GETTING STARTED About this manual Throughout this guide we use different icons to designate different types of information: This is a note. A note gives additional information, such as the meaning of the color of the LEDs. A note also provides information that may only be applicable to some situations. This is a tip.
  • Page 7: Compatibility

    Compatibility This user manual applies to the following products: Product Version WAP software version 1.00 WAP firmware version 1.00 Confidea FLEX G4 1.00 GETTING STARTED...
  • Page 8: About Confidea Flex G4

    ABOUT CONFIDEA FLEX G4 The Confidea Wireless G4 uses wireless technology to give you much more flexibility to set up your conference system. The basic system consists of the following elements: The Confidea Wireless Access Point (WAP) (A), which acts as a mini central unit.
  • Page 9 SAFETY INSTRUCTIONS This chapter describes all safety instructions needed to use the Confidea FLEX G4 system. Read this before using the equipment.
  • Page 10: Safety Instructions

    SAFETY INSTRUCTIONS The safety instructions contain general safety guidelines that integrators, installers, operators, end users, and anyone else who installs or uses Televic Conference material is required to read and follow at all times. Safety All Televic Conference systems are state of the art devices and have been designed to meet all quality standards.
  • Page 11: Conformity And Certification Info For Japan

    2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Changes or modifications made to this equipment not expressly approved by Televic Conference may void the FCC authorization to operate this equipment.
  • Page 12: Important Safety Instructions

    Important Safety Instructions 1. Read Instructions. All the safety and operating instructions should be read before the product, device or system is operated. 2. Retain Instructions. The safety and operating instructions should be retained for future reference. The instructions should be kept in the vicinity of the product or system. 3.
  • Page 13 product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions. 13. Power Lines. An outdoor system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits.
  • Page 14: Lithium Batteries

    a. When the power-supply cord or plug is damaged. b. If liquid has been spilled, or objects have fallen into the product. c. If the product has been exposed to rain or water. d. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.
  • Page 15 Do not immerse, throw or submerge the battery in water OTHER Do not store the battery in a pocket or a bag together with metallic objects such as keys, necklaces, hairpins, coins, or screws. Do not short circuit (+) and (-) terminals with metallic objects intentionally. Do not pierce the battery with a sharp object such as a needle or a screw driver.
  • Page 16: General Conformity Info

    The battery can be used within the following temperature ranges. Don't exceed these ranges. Charging temperature ranges: 5℃ ~ 45℃ Discharging temperature ranges: -20℃ ~ 60℃ Storing temperature ranges: 0°C ~ 60℃ Cover terminals with proper insulating tape before disposal. CAUTION ELECTRICAL MISUSE The battery must be charged with constant current-constant voltage (CC/CV).
  • Page 17: Power Connections

    ETSI EN 300 328 V.2.2.1 (2019-04) EN 301 893 V.2.1.1 (2017-05) EN 300 440 V.2.1.1 IEC 62368-1:2018 IEC 62368-3:2017 EN 62311:2008 Council Recommendation 1995/519/IEC EN 301 489-1 V.2.1.1 EN 301 489-17 V.3.1.1(2016-11) SO/CD 22259 Power Connections For permanently connected equipment, a readily accessible disconnect device shall be incorporated in the fixed wiring;...
  • Page 18 The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Do not open the cabinet;...
  • Page 19 COMPONENTS A Confidea FLEX G4 setup consists of three elements: the Confidea G4 WAP, Confidea FLEX G4 units, a charging case. This chapter will describe these hardware components together with how you can use these components to match your needs.
  • Page 20: Introduction

    INTRODUCTION General System Architecture COMPONENTS Confidea FLEX G4 is a wireless conference system offering conferencing capabilities over a robust wireless link. Depending on your licenses and configuration, these facilities include basic discussion, voting and/or language distribution. The units are table-top units that make a wireless link to a Wireless Access Point called WAP G4. This Access Point has a powerful built-in web server that allows configuring and monitoring of the system from any PC through Chrome or Firefox.
  • Page 21: Wireless Access Point (Wap)

    "Mount the Confidea WAP" on page 46. Figure 1-2 How to mount the Confidea FLEX G4 WAP to a wall FIXING THE BOTTOM PLATE OF THE WAP TO THE WALL The WAP can be mounted on the wall by means of the 4 fixing holes on the bottom of the device. To prevent accidents from happening, attach the device to the wall, taking into account the instructions in "Mount the Confidea WAP"...
  • Page 22 Figure 1-3 How to fix the bottom of the Confidea FLEX G4 WAP to a wall. TRIPOD MOUNTING The WAP can also be mounted on a tripod. The adapter to be inserted in the access point has a UNC 3/8”...
  • Page 23: Connections And Controls

    Connections and Controls Confidea WAP connections Figure 1-5 Figure 1-6 Confidea WAP LED Figure 1-7 Figure 1-8 Confidea WAP Discovery mode button WIRELESS ACCESS POINT (WAP)
  • Page 24 1. Power Switch: The WAP can be switched on or off with the power switch at the back of the WAP. 2. LAN PoE: The LAN connection to a PC also serves as the power source of the WAP through a PoE+ cable.
  • Page 25: Rf Signal Pattern

    Description Orange, blinking The WAP is updating. Orange, steady The system is updating. RF Signal Pattern Three antennas positioned in the WAP generate and receive an RF signal in a specific pattern. They maximize the number of signal paths sent in the air, and provide an omnidirectional radiation pattern, ensuring a range of 40 meter, or 130 feet.
  • Page 26: Wireless Units

    Chairpersons are also priority units and are used to guide and control an ongoing discussion. Controls and Indicators A Confidea FLEX G4 Wireless Unit has the following features: Figure 1-10 The front view of the Confidea FLEX G4 Wireless Unit with all possible options N° Name Description Microphone Connection of a microphone to the wireless unit.
  • Page 27 Back and left side view of the Confidea FLEX G4 Wireless Unit with all possible options Figure 1-11 N° Name Description Headphones Connection of headphones to the Wireless Unit. Mono- and stereo headphones can be connector used. On both the left and right sides of the device, there is a headphone connector.
  • Page 28: Operating Distance

    Figure 1-12 Bottom view of the Confidea FLEX G4 Wireless Unit with all possible options N° Name Description Batteries You can use one or two batteries. Using two batteries extends the time that the unit can be used. Reset The reset button is used for troubleshooting.
  • Page 29: Start-Up And Shutdown Of Wireless Unit

    Start-up and Shutdown of Wireless Unit To start up a Wireless Unit, press the microphone button for a second. The three speaker LEDs and the two LEDs on the back of the unit turn green. During the connection process, the touch screen shows the start-up animation and then the connection animation [1].
  • Page 30: Battery Pack

    BATTERY PACK Introduction The battery pack is used with the Confidea FLEX G4 Wireless Units. Output voltage 7.2V Capacity 3350 mAh Charge time 2 hours Quick charge to 66% 1 hour Max charge voltage 8.4 V Charge current 1.7 A Autonomy ±...
  • Page 31: Battery Charging And Handling

    Store the Confidea FLEX G4 battery pack correctly: temperature between 0 °C and 60 °C and with a relative humidity between 5% and 75 %.
  • Page 32: Installation

    Installation How to place the battery pack in the wireless unit. Figure 1-14 1. Insert the part that has the contact metals first. 2. Then insert the clipping side of the battery until it clicks in place. Make sure the inserted battery is properly oriented. The capacity LEDs are visible when the battery is inserted correctly.
  • Page 33: Battery Charger

    BATTERY CHARGER The battery charger is used to charge the battery packs for the Confidea FLEX G4 Wireless Units. Controls and Indicators The battery charger contains: Figure 1-15 Back of the battery charger Figure 1-16 Front of the battery charger 1.
  • Page 34: Charging Leds

    Charging LEDs Every charging slot has its own dedicated charging LED which indicates the charging process of the battery. Charging LED Battery status Green fixed Battery is fully charged. Red fixed Battery is faulty. Green blinking (low intensity light) Battery is charging but battery level is below 75%. Green blinking (high intensity light) Battery is charging and battery level is higher than 75%.
  • Page 35: Microphones

    MICROPHONES Introduction Use the Confidea PLM401F (40 cm) removable microphone (Mike) with the Wireless Units. This microphone has a unidirectional response for optimum performance, even in noisy conditions, and has a very low susceptibility to RF-interference from mobile phones. Electrical and Acoustic Properties Parameter Value Transducer type...
  • Page 36: Microphone Connector

    Microphone Connector Figure 1-18 Microphone connector Installation Microphone connecting to the unit. Make sure that the release button of the microphone (1) is positioned backwards, then insert the microphone into the Mike connector. The microphone can be removed by pressing the release button. N°...
  • Page 37: Operation

    Operation The microphone contains the following elements: Indicator ring: shows the status of the microphone Plug: attaches the removable microphone to the unit Release button: releases the microphone from the unit The color of the microphone indicator ring shows the status of the microphone. Below colors are the default.
  • Page 38: Other Equipment

    WAP powering cable* PoE+ or PoE passive *Contact Televic Conference to purchase the cable: conference@televic.com / +32 51 30 30 45 Device to Interact with WAP Use a laptop or PC to interact with and configure the WAPs and the Wireless Units. Go to the webserver and use the default IP 192.168.0.110 and the subnetmask 255.255.255.0.
  • Page 39: Installation Design

    INSTALLATION DESIGN This chapter describes how to set up the installation of the Confidea FLEX G4 system before you can physically install it. You will find more information on the technical details of the different components and how to combine and configure them.
  • Page 40: Wireless Network And Frequency Bands

    WIRELESS NETWORK AND FREQUENCY BANDS Wireless LAN The wireless local area computer network is based on the IEEE 802.11 ac standard. This standard was developed by the IEEE (Institute of Electrical and Electronics Engineers) in order to insure inter-operability between different WLAN vendors. 802.11 Standard Release date Frequency (GHz)
  • Page 41: Televic Confidea Wireless System

    TELEVIC CONFIDEA WIRELESS SYSTEM The wireless network of the Televic Confidea wireless system is based on the 802.11 a/g standards. Additional protocols have been added on top of the 802.11 a/g standards to provide high robustness against interference from other wireless devices. These additional protocols also ensure a guaranteed quality of service for the audio streams on the wireless network.
  • Page 42 5500 MHz √ √ √ 104* 5520 MHz √ √ √ 108* 5540 MHz √ √ √ 112* 5560 MHz √ √ √ 116* 5580 MHz √ √ √ 120* 5600 MHz √ 124* 5620 MHz √ TELEVIC CONFIDEA WIRELESS SYSTEM...
  • Page 43 DFS channel is not in use, you are allowed to broadcast on it. Because they can sometimes not be used, at least one non-DFS channel should be available at all times. TELEVIC CONFIDEA WIRELESS SYSTEM...
  • Page 44: Connecting Wireless Units To The Wap

    CONNECTING WIRELESS UNITS TO THE WAP By default, the WAP automatically allows all units to make a connection. This is indicated with a blinking green LED. Just start the unit by pressing on the microphone button and it automatically connects to the WAP.
  • Page 45: Installation Process

    INSTALLATION PROCESS This chapter describes how to physically set up and install the Confidea FLEX G4 system. Here you can find all technical details needed to correctly install all Confidea FLEX G4 components.
  • Page 46: Mount The Confidea Wap

    MOUNT THE CONFIDEA WAP Location and Position of the Confidea WAP Attach the WAP to a wall or mount it on a tripod near the wireless units. Ensure a clear line of sight between the WAP and the Wireless Units. Obstructions can significantly reduce the RF signal strength and quality.
  • Page 47 3. Switch on the WAP. The white LED starts blinking, meaning that the system is booting. 4. When the LED turns green/blue, shining steadily or blinking, the device is active. 5. You can now turn on the devices by pressing the microphone button. When the LED does not turn green/blue or turns red, please contact your local support team.
  • Page 48 TELEVIC CONFERENCE Leo Bekaertlaan 1 8870 Izegem Belgium +32 51 30 30 45 GET IN TOUCH...

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