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91-5438-20-00_ATT3358_R0
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1-800-222-3111. Please retain your receipt as your proof
of purchase.
PHONE
PROBLEM
If the phone does not
work at all, check these
items first:
If the above suggestions do not solve the problem, try re-initializing the
handset and base (see "To re-initialize the handset and base" on page 61).
PROBLEM
If you have no dial tone:
PROBLEM
If you hear two beeps
when you try to use
the handset:
2003.7.11
9:41 AM
Page 59
SOLUTION
• Make sure the power cord is plugged
into the base and an electrical outlet
not controlled by a wall switch.
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack.
• Make sure the battery pack is installed
correctly.
SOLUTION
Check all the previous suggestions.
If you still do not hear a dial tone, disconnect
the phone and try another phone in the
same jack. If there is no dial tone on that
phone either, the problem is probably in your
wiring or local service.
SOLUTION
• The handset and base are not
communicating properly. You might be
out of range. Move closer to the base
and try again.
• If moving closer to the base does not help,
follow the directions "To re-initialize the
handset and base" on page 60.
PH
59
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