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8 Troubleshooting
Before contacting service personnel with
troubleshoorting questions, please follow the steps
outlined in table 3.
Table 3: Troubleshooting guide
No output or LED on
Pump is not running with
PP4000S
Pump is stopping frequently
during PowerPack operation
Pump is running at very low
power during PowerPack
operation
Test the controller using PV power. If there are still problems follow the PS2 troubleshooting guide.
Check that the input terminals have been connected to a stable AC
supply
Check that the bottom switch is in "on" position
Check proper connections in terminals
Check for possible errors using PumpScanner
Check AC supply
Check DC polarity on the controller side
Check the wiring and ensure that the PV array is disconnected
Check that both the PowerPack and controller are switched on
Check AC supply
Ensure that the PV array is disconnected
Check the output voltage setting; choose lower voltage setting (see
section 4.1)
Ensure that PV array is disconnected
Check ambient temperature and ensure that the PowerPack has
proper ventilation
Check the output voltage setting; choose a higher voltage setting (see
section 4.1)
Troubleshooting
11
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