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Acer Altos G5450 Series User Manual

Acer desktop pc user's guide
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  • Page 1 Acer Altos G5450 Series User’s Guide...
  • Page 2 Model Name : G5450 Part Number: MU.R2700.001 Purchase Date: Place of Purchase: Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

  • Page 3: Fcc Declaration Of Conformity

    Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Server G5450 Acer America Corporation 2641 Orchard Parkway, San Jose CA 95134, U. S. A. Mr. Young Kim 408-922-2909...

  • Page 4: Laser Compliance Statement

    Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.

  • Page 5: Macrovision Copyright Protection Notice

    ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN. VARO: LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE. VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA SÅTEESEENSTIRRA EJ IN I STRÅLEN. VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN. ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN. Macrovision copyright protection notice "U.S Patent Nos.
  • Page 6 • EN60950-1:2001 • RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment Director, Acer Computer (Shanghai) Limited November 20, 2007 Server Acer G5450 G54xx ("x" = 0~9, a~z, A~Z or blank)

  • Page 7: Declaration Of Conformity For Eu Countries

    Declaration of conformity for EU countries Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Russian regulatory certification compliance...

  • Page 8: Safety Instructions

    viii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 9 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 10 Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

  • Page 11: Disposal Instructions

    Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/ sustainability.htm. Mercury advisory...

  • Page 12: Finding Your Comfort Zone

    Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
  • Page 13 Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following items provide suggestions on how to reduce eyestrain. •...
  • Page 14 Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy body. Warning! We do not recommend using the computer on a couch or bed.

  • Page 15: Table Of Contents

    1 System tour System specifications Performance Mechanical Environmental Hardware options External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard Backplane board BMC module ARMC/3 module System LED indicators Front panel LED indicators Hot-plug HDD LED indicator LAN port LED indicators Power supply module LED indicators 2 System setup...
  • Page 16 Removing a HDD cage Installing an additional hard drive Configuring a 5-25 inch storage device Upgrading the processor Upgrading the system memory DIMM population guidelines Removing a DIMM Installing a DIMM Installing an expansion card Installing the BMC module Installing the ARMC/3 module Installing a redundant power supply module 4 System BIOS BIOS overview...
  • Page 17 Initial system startup problems Initial troubleshooting checklist Hardware diagnostic testing Checking the boot-up status Verifying the condition of the storage devices Confirming loading of the operating system Specific problems and corrective actions Appendix A: Server management tools Server management overview RAID configuration utilities Configuring Onboard SATA RAID Configuring LSI MegaRAID SAS 8708ELP...
  • Page 18 xviii...

  • Page 19: System Tour

    1 System tour...
  • Page 20 The Acer Altos G5450 server is a fully modular dual-processor system featuring the latest in computing technology. It hosts a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing intensive applications,...

  • Page 21: System Specifications

    System specifications This section lists down the impressive computing features of the Altos G5450 system. Performance Processor • Two socket F (1207-pin) AMD processor sockets supporting Dual- Core / Quad-Core AMD Opteron™ processor • Up to 2x 1 MB L2 cache for dual-core processor •...
  • Page 22 PCI interface • Five PCI bus slots • Two PCI Express x16 bus slots with, one x16 throughput and one x8 throughput • One PCI Express x8 bus slot with x4 throughput • Two 32-bit/33 MHz PCI bus slot Video controller •...
  • Page 23 Winbond W83792G hardware monitoring IC for voltage, temperature, and fan speed detection • LED indicators for constant monitoring of basic system function • Acer Server Management (ASM) monitors potential problem spots in the network environment Server Management Utilities and Applications • Acer EasyBuild™...

  • Page 24: Mechanical

    Mechanical • Chassis • Tool-less chassis design for easy hardware access and configuration • Tower and rack-mount (5U, tray-less) setup options • Dimensions – Height: 445 mm (17.5 in) – Depth: 212 mm (8.3 in) – Width: 550 mm (21.6 in) •...

  • Page 25: Hardware Options

    – Intelligent Platform Management Interface (IPMI) 2.0 compliant – In-band and out-band server management • Acer Remote Management Card/3 (ARMC/3) module – High performance Keyboard VGA Mouse (KVM) redirection – Includes a dedicated Network Interface Controller (NIC) port – USB mouse, keyboard, and media redirection...

  • Page 26: External And Internal Structure

    External and internal structure Front bezel Component Side panel release button Security keylock This lock secures the bezel door to protect the server unit from unauthorized access. LED indicator panel For more information on the LED indicators description, go to page Bezel door 1 System tour...

  • Page 27: Front Panel

    Front panel Icon Component DVD-ROM drive Eject button DVD-ROM drive activity indicator DVD-ROM drive mechanical eject hole DVD-ROM drive 5.25-inch drive bay Power indicator HDD activity indicator Description Press this button to open the DVD drive tray. When the LED indicator is lit, there is an ongoing DVD drive activity.
  • Page 28 Icon Component Status/fault indicator LAN port 1/2 status indicators Hot-plug HDD activity indicator HDD cage HDD cage bay USB 2.0 ports Power button 1 System tour Description Indicates the status of the system operations (green/amber). Indicate the system network connection status. Indicates the status of a hot-plug HDD installed in the system (green /amber).

  • Page 29: Rear Panel

    Rear panel Icon Component Power supply module release latch Power supply module cord socket Main power supply module PS/2 mouse port PS/2 keyboard port Serial port Monitor port Description Push down the latch to disengage the module from the chassis. Connect the system power cord here.
  • Page 30 Icon Component USB 2.0 ports Gigabit LAN ports 1/2 Unit identification (UID) switch/ indicator PCI slot covers System fan Redundant power supply module bay Power supply module fault indicator Power supply module status indicator Description Connects to USB devices. Connects to an Internet or intranet network.

  • Page 31: Internal Components

    Internal components Component Redundant power supply module bay Heat sink fan (HSF) assemblies Release sliders for the 5.25-inch devices Release sliders for the HDD cages Mainboard PCI slot lock levers System fan Users have the option to purchase a redundant system fan unit or hot-swap redundant system fan unit.

  • Page 32: System Boards

    1 System tour System boards Mainboard...
  • Page 33 Code KB_MS1 COMA1 VGA1 R_USB1 GLAN1 GLAN2 DIMMC1-C4 DIMMD1-D4 CPU2 SYS_FAN1 SYS_FAN2 ATX_12V1 CPU2_FAN ATX_L1 DIMMA1-A4 DIMMB1-B4 CPU1 CPU1_FAN CLR_CMOS BATTERY1 Description TOP: PS/2 Mouse Port Bottom: PS/2 Keyboard Port Serial Port Monitor Port USB2.0 Port Gigabit LAN port1 Gigabit LAN port2 ID Switch DDR2 Sockets for Processor2 Processor2 Socket...
  • Page 34 Code IDE1 SATA 1-6 F_USB1 F_USB2 FDD1 COMB1 IPMB_1 I IPMB_2 I F_PANEL1 IPMI1 PCI_5 PCI_4 PCIE_3 PCIE_2 PCIE_1 Description IDE Cable connector SATA Data cable connector Front USB cable connector Internal USB cable connector NVIDIA nForce Professional 3600 MCPs BIOS Flash ROM ITE IT8716F-S I/O controller FDD Cable connector...

  • Page 35: Backplane Board

    Code ackplane board The backplane board attached to rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. Code J7 to J10 SGIO_JP CN1 and CN2 792D_ID1 SAS/CON SATA/SAS_1-4 Description C connector for SAS Backplane Description SAS/SATA2 HDD access LED control jumpers Close 2-3 –...

  • Page 36: Bmc Module

    BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the mainboard hardware monitor, it allows system administrators to manage the system remotely over a network. Code Description SODIMM1 ARMC/3 module connector DIMM1...

  • Page 37: Armc/3 Module

    ARMC/3 module The optional ARMC/3 module expands the server’s remote management function through its own dedicated NIC port. System administrators can now have full remote access to the server regardless of its condition. Options to access server configuration, performance and storage; view a summary of key components; and monitor system health events are readily access using a simple browser.

  • Page 38: System Led Indicators

    LAN port 1/2 Green connection 1 The status/fault LED indicator is only enabled when the optional BMC module is installed on the mainboard. To purchase this option, contact your local Acer representative. Status Description The system has AC power and is powered on.

  • Page 39: Hot-Plug Hdd Led Indicator

    Hot-plug HDD LED indicator A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states. Status Green HDD access Blinking HDD failure — HDD rebuild Flashing green/amber LAN port LED indicators Indicator Color Status...

  • Page 40: Power Supply Module Led Indicators

    Power supply module LED indicators Indicator Color Status (top) Green Fault (bottom) Green Amber Status Description Output requirements are met. AC power is disconnected from the module. Input voltage requirements are met. • Overvoltage • Overcurrent • Output short circuit AC power is disconnected from the module.

  • Page 41: System Setup

    2 System setup...
  • Page 42 This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.

  • Page 43: Setting Up The System

    Acer Altos G5450 system • Acer EasyBUILD DVD Pack • Acer Altos G5450 accessory box • System keys (attached to the rear of the bezel door) If any of the above items are damaged or missing, contact your dealer immediately.

  • Page 44: Connecting Peripherals

    Connecting peripherals The color-coded I/O port panel on the system rear accepts a variety of compatible peripherals. Refer to the figure below for specific connection instructions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it.

  • Page 45: Turning On The System

    Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. Open the bezel door. Press the power button. The system starts up and displays a welcome message on the monitor.

  • Page 46: Power-On Problems

    Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure. Aside from the POST messages, you can determine if the system is in good condition by checking if the following occurred.

  • Page 47: Configuring The System Os

    Configuring the system OS The Altos G5450 comes with Acer EasyBUILD that allows users to conveniently install the preferred operating system. To start using EasyBUILD, follow the steps below. Locate the EasyBUILD DVD included in the system package. With the system turned on, press the DVD-ROM drive eject button.

  • Page 48: Rack Mount Configuration

    A rack mount kit is available for customers who prefer to mount the server in a system rack. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G5450 server in a rack-mount position.

  • Page 49: Turning Off The System

    Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other OS shutdown procedures, refer to the related user documentation. To turn off the system via software: Press Ctrl+Alt+Delete on the attached keyboard or click the Start on the Windows taskbar.
  • Page 50 2 System setup...

  • Page 51: System Upgrade

    3 System upgrade...
  • Page 52 This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

  • Page 53: Installation Precautions

    Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system boards. Always observe the following precautions before you install a server component: •...

  • Page 54: Pre-Installation Instructions

    Pre-installation instructions Perform the steps below before you open the server or before your remove or replace any component. Warning! Failure to properly turn off the server before you start perform any hardware configuration may cause serious damage and bodily harm. Do not attempt the procedures described in the following sections unless you are a qualified service technician.

  • Page 55: Opening The Server

    Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-installation instructions” section on page 36. You need to open the server before you can install upgrade components.

  • Page 56: Removing The Front Bezel

    Removing the front bezel Remove the side panel. Refer to the previous section for instructions. Remove the front bezel. (1) Release the bezel door retention tabs from the chassis interior. (2) Pull the bezel away from the chassis. 3 System upgrade...

  • Page 57: Configuring The Hard Drive

    You have the option to purchase an extra HDD cage to provide the system with additional storage capacity and scalability. Contact your local Acer representative for more information. Note: The HDD cage comes with HDD dummy covers. You need to purchase a blank HDD carrier to install a hard drive.
  • Page 58 Install the HDD cage. (1) Slide the cage into the lower bay with the HDD carriers facing front. The cage locked to the chassis with an audible click. If you have installed a hot-plug HDD cage, proceed to next step for related drive cable connections. Drive cable connections for an easy-swap HDD can be found on page page 45.
  • Page 59 (3) Connect the other end of the SAS/SATA2 cable to the SAS connector of the add-on SAS controller board. Remove the HDD cage bay plastic cover from the front bezel. (1) Use a flat-blade screwdriver to disengage the tabs on the top edge of the cover from its bezel slots.

  • Page 60: Removing A Hdd Cage

    Removing a HDD cage Perform the pre-installation instructions described on page 35. Prepare the HDD cage for removal. • For a hot-plug HDD cage, disconnect the data and power cables from the backplane board, then remove all HDDs from the cage. •...

  • Page 61: Installing An Additional Hard Drive

    Installing an additional hard drive The Altos G5450 HDD cage models supports both SATA2 and SAS hard drives in different capacities. Note: If you intend to install a SAS hard drive model, you first need to install the add-on SAS controller card option. For related instructions, go to page 60.
  • Page 62 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. Install the new hard drive into the cage. (1) Slide the drive into the cage with the carrier handle still extended.
  • Page 63 To install an easy-swap hard drive: Remove the side panel from the chassis. Go to page 37 for instructions. Observe steps 2 through 5 of the previous section. Connect the easy-swap HDD cables. (1) Connect the power connectors of the SAS/SATA2 cable to the power supply module HDD power cables.

  • Page 64: Configuring A 5-25 Inch Storage Device

    Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scalability. Go to page 4 for a list of supported storage devices. The system ships with a DVD-ROM drive installed on the topmost device bay.
  • Page 65 Keep this cover for future reinstallation. Install the new 5.25-inch storage device. The instructions given below apply to a regular 5.25-inch storage device. If you intend to replace or install a floppy drive, refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit.

  • Page 66: Upgrading The Processor

    Upgrading the processor This section explains the procedures for removing and installing the processor and heat sink fan (HSF) assembly. Processor configuration guidelines The mainboard has two Socket F (1207-pin) processor sockets supporting Dual-Core or Quad-Core AMD Opteron™ processors. You have the option to upgrade the default processor or install a second one for a dual-processor configuration.
  • Page 67 Remove the HSF assembly. Important: Before removing a CPU from the mainboard, make sure to create a backup file of all important data. (1) Observe the ESD precautions and pre-installation instructions described on page 35. Warning! The heat sink becomes very hot when the system is on.
  • Page 68 (1) Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate. (2) Apply a thin layer of an Acer-approved thermal interface material before installing the HSF. Make sure that only a very thin layer is applied so that both contact surfaces are still visible.
  • Page 69 Reinstall the HSF assembly. (1) Apply thermal grease. Apply approximately 0.1ml of the thermal grease compound to the top of the CPU. (2) Install the HSF assembly (1) Move the handle of the retaining clip slightly in a direction away from the heat sink. (2) Align the heat sink fan assembly to the heat sink base (1).

  • Page 70: Upgrading The System Memory

    Upgrading the system memory This section includes instructions for removing and installing a DIMM (dual in-line memory module). Altos G5450 has sixteen DIMM slots. Each CPU controls eight DIMM slots. The DIMM slots support dual channel DDR2 -667 registered ECC memory modules.

  • Page 71: Dimm Population Guidelines

    DIMM population guidelines Important: For the system to function, DIMM modules must be installed or removed in matched pairs, following the slot sequence listed below. DIMM modules of the same type, size and manufacturer must be installed in the same colored DIMM slots. •...
  • Page 72 The table below lists the supported memory installation based on the processor configuration: Single processor configuration CPU 1 (Single Processor Installed) DIMM A1/B1 DIMM A2/B2 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x2GB 2x2GB 2x2GB 2x2GB...
  • Page 73 Dual-processors configuration CPU 1 / CPU 2 (Dual Processors Installed) DIMM B1/A1 DIMM B2/A2 DIMM C1/D1 DIMM C2/D2 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB...

  • Page 74: Removing A Dimm

    Removing a DIMM Before you can install a new pair DIMMs in the sockets, remove first any previously installed DIMM from that sockets. Important: Before removing DIMMs from the mainboard, make sure to create a backup file of all important data. Observe the ESD precautions and pre-installation instructions described on page 35.

  • Page 75: Installing A Dimm

    Installing a DIMM Warning! DIMM of the same type, size and manufacturer must be installed into the same colored DIMM slots. Observe the ESD precautions and pre-installation instructions described on page 35. Locate the DIMM slots on the mainboard. Open the clips on the socket. Align then insert the DIMM into the socket.

  • Page 76: Installing An Expansion Card

    Installing an expansion card This section explains how to install an expansion card. I/O interface Altos G5450 has five PCI bus slots: • PCI1--32bit/ 33MHz PCI slot • PCI2--32bit/ 33MHz PCI slot • PCIE_1--PCI Express x16 slot (w/ x8 throughput) •...
  • Page 77 Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. Remove the expansion card from its protective packaging, handling it by the edges. (3) Insert the card into the selected slot.

  • Page 78: Installing The Bmc Module

    Installing the BMC module The optional BMC module allows system administrators to manage the Altos G5450 system remotely over a network. To install the BMC module: Perform the pre-installation instructions described on page 35. Locate the IPMI1 slot. If necessary, remove any boards or cables that prevent access to it.

  • Page 79: Installing The Armc/3 Module

    Installing the ARMC/3 module Remote system management just got easier with the new ARMC/3 module. The module provides high performance KVM (keyboard- video-mouse) redirection and features a dedicated NIC port for faster network access. To install the ARMC/3 module on system board: Perform the pre-installation instructions described on page 35.
  • Page 80 Locate the SODIMM1 slot on the BMC module board. If necessary, remove any boards or cables that prevent access to it. If necessary, open the holding clips of the SODIMM1 slot. Remove the ARMC/3 module from its protective packaging, handling it by the edges. Install the ARMC/3 module.
  • Page 81 (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. (3) Insert the dedicated NIC port card into the selected slot. Make sure that the card is properly seated.
  • Page 82 (5) Connect the card’s LAN cable to the LAN1 connector of the ARMC/3 module. Observe the post-installation instructions described on page 36. 3 System upgrade...

  • Page 83: Installing A Redundant Power Supply Module

    Installing a redundant power supply module The Altos G5450 supports two 610-watts hot-swap power supply modules. The system ships out with only one power supply module installed. You have the option to install a second module to provide the system with a redundant power source. A redundant power configuration enables a fully-configured system to continue running even if one of the power supply module fails.
  • Page 84 To install a hot-swap power supply module: Detach the cover from the chassis. Keep the cover for future reassembly. Slide the module into the empty bay until you feel resistance, and it locks into place. Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green.

  • Page 85: System Bios

    4 System BIOS...
  • Page 86 4 System BIOS...
  • Page 87 This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

  • Page 88: Bios Overview

    BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. •...

  • Page 89: Entering Bios Setup

    Entering BIOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press F2. If you fail to press F2 before POST is completed, you will need to restart the server.

  • Page 90: Bios Setup Navigation Keys

    BIOS setup navigation keys Use the following keys to move around the Setup utility. • Left and Right arrow keys – Move between selections on the menu bar. • Up and Down arrow keys – Move the cursor to the field you want. •...

  • Page 91: Main Menu

    Main menu Parameter Description System Time Set the system time following the hour-minute-second format. System Date Set the date following the month-day-year format. BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created Processor Technical specifications for the installed processor CPU Type...

  • Page 92: Advanced Menu

    Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. Advanced Processor Options Parameter Description CPU Type Processor model name 4 System BIOS Option...
  • Page 93 Parameter Description CPU Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second. Processor CPUID Processor ID number Processor L2...

  • Page 94: Memory Configuration

    Memory Configuration Parameter Description Extended Total size of extended memory detected during POST Memory DIMM Group The size of memory installed on each of the memory #1 - 16 Status slots. Unlock Disabled Press Enter key to configure. Banks 4 System BIOS Option...

  • Page 95: Advanced Chipset Control

    Advanced Chipset Control Parameter Description Wake on Select whether to enable the Wake on Keyboard/ Keyboard/Mouse function. Mouse Wake On Ring Select whether to wake up the system when an incoming call is detected on the modem. Wake On RTC Select whether to wake up the system Alarm when an RTC alarm is detected.

  • Page 96: Pci Configuration

    PCI Configuration Parameter Description PCI Slot 1 - 5 When enabled, this setting will initialize Option ROM the device expansion ROM for the related PCI slot. LAN 1/2 Select whether to enable the selected Option ROM onboard LAN device. When enabled, Scan device expansion ROM will be initialized.

  • Page 97: I/O Device Configuration

    I/O Device Configuration Parameter Description Serial Port A/B When enabled, it allows you to configure the serial port settings. When set to Auto, it allows the server’s BIOS or OS to select a configuration. When set to Disabled, it displays no configuration for the serial port.

  • Page 98: Ide Configuration

    Parameter Description SATA0 Select whether to enable support for Controllor SATA devices. SATA1 Select whether to enable support for Controllor SATA devices. SATA2 Select whether to enable support for Controllor SATA devices. NV RAID Press Enter to configure onboard SATA Configuration RAID.
  • Page 99 I/O Channel 0/Secondary Master/Slave Parameter Description Type Selects the drive type. Total Sectors Total number of sectors available in the selected hard drive. Maximum Maximum capacity of the selected hard drive. Capacity Multi-Sector Set the multi-Sector transfer mode. Transfers LBA Mode Selects the hard disk drive translation Control method.

  • Page 100: Floppy Configuration

    Parameter Description Transfer Select a transfer mode to enhance hard Mode disk performance. Ultra DMA Selects DMA (Direct Memory Access) Mode mode. Floppy Configuration The Floppy Configuration submenu displays the type of floppy disk drive installed in the server. 4 System BIOS Option Fast PIO 4 Standard...

  • Page 101: Boot Configuration

    Boot Configuration Parameter Description Boot-time Choose whether to display the boot-time Diagnostic diagnostic screen during POST. Screen Reset Select whether to erase data in the section Configuration of memory for ESCD (Extended System Data Configuration Data) which stores the configuration settings for non-PnP plug-in devices.

  • Page 102: Dmi Event Logging

    Parameter Description After Power Defines the power state to resume to after a Failure system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown.
  • Page 103 Parameter Description View DMI Press Enter to view the DMI (Desktop Management Event Log Interface) event log. To return to the DMI Event Logging submenu, click Continue in the Event Log window. Event Select whether to allow logging of all Logging DMI events.

  • Page 104: Security Menu

    Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings in the Setup Utility.

  • Page 105: Setting A System Password

    Parameter Description Supervisor This parameter indicates whether a Password Is supervisor password has been assigned. User Password Is This parameter indicates whether a user password has been assigned. Set Supervisor Press Enter to configure the supervisor password. Password Set User Press Enter to configure the user password.

  • Page 106: Changing A System Password

    Changing a system password Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. Type the original password then press Enter. Type a new password then press Enter. Retype the password to verify the first entry then press Enter again.

  • Page 107: Server Menu

    Server menu Parameter System Management Console Redirection Event Log Configuration Description Displays basic system ID information, as well as BIOS and BMC firmware versions. Press Enter to access the related submenu. Displays console redirection-related settings. Press Enter to access the related submenu. Displays DMI event log-related settings.

  • Page 108: System Management

    4 System BIOS System Management The System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmware versions. Items on this window are non-configurable. Console Redirection...
  • Page 109 Parameter Description COM Port Select whether to enable console Address redirection. Console redirection enables users to manage the system from a remote location. Baud Rate Select the baud rate for console redirection. Console Select a terminal type to be used for Type console redirection.

  • Page 110: Event Log Configuration

    Event Log Configuration Parameter Description Clear All Event Press Enter then select whether to clear all entries in Logs the system event log. Log POST Sys. Select whether to enable the BIOS event Event log to be integrated in the system event log.

  • Page 111: Boot Menu

    Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. By default, the server searches for boot devices in the following order: Floppy disk drive Optical disc drive Removable device...

  • Page 112: Exit Menu

    Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Exit Saving Save changes made and close the BIOS setup. Changes Exit Discarding Discard changes made and close the BIOS setup. Changes Load Setup Load the default settings for all BIOS setup parameters.

  • Page 113: System Troubleshooting

    5 System troubleshooting...
  • Page 114 This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.

  • Page 115: Resetting The System

    Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose Soft boot To clear the system memory and reload reset the operating system. Cold boot To clear the system memory, restart reset POST, and reload the operating system.

  • Page 116: Initial System Startup Problems

    5 System troubleshooting Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem with the software program"...

  • Page 117: Initial Troubleshooting Checklist

    Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-240 V? •...

  • Page 118: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.

  • Page 119: Verifying The Condition Of The Storage Devices

    Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, floppy drive, and any other 5.25-inch device you may have installed.

  • Page 120: Specific Problems And Corrective Actions

    Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. •...
  • Page 121 HDD activity indicator does not light. Do the following: • Make sure the data and power cables are connected correctly. • Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot-plugs HDD) are set correctly. DVD drive activity indicator does not light.
  • Page 122 Network connection indicators do not light. Do the following: • Check the cabling and network equipment to make sure that there are in proper condition. • Reinstall the network drivers. • Try another port or hub on the switch. Network activity indicators do not light. Do the following: •...
  • Page 123 If POST does not emit any beep code and characters still does not appear, the display monitor or the video controller may be defective. Contact your local Acer representative or authorized dealer for technical assistance.
  • Page 124 5 System troubleshooting...

  • Page 125: Appendix A: Server Management Tools

    Appendix A: Server management tools...
  • Page 126 This appendix gives an overview of the different server management tools supported by your server.

  • Page 127: Server Management Overview

    Server management overview The server management tools supported by the Altos G5450 system is listed in the table below. Tool PhoenixBIOS Setup Utility ASM (Acer Server Management) Onboard SATA RAID Configuration Utility LSI MegaRAID SAS RAID Configuration Utility Note: Support for the LSI SAS Configuration Utility may not be available for all system releases.

  • Page 128: Raid Configuration Utilities

    RAID configuration utilities RAID option for the Altos G5450 system is provided through either the onboard SATA controller or through a controller board option (LSI SAS controller or LSI MegaRAID SAS RAID controller). Caution: Creating a RAID volume erases all data previously saved in the hard drives.

  • Page 129: Configuring Lsi Megaraid Sas 8708Elp

    Note: You have to install at least one SATA HDD to the onboard SATA controller in the system or you cannot see the MediaShield ROM BIOS 6.77 during POST. Creating a RAID1 Volume After you entering the configuration utility, Use the Up and Down arrow key to change the RAID Mode to Mirroring.

  • Page 130: Configuring Lsi Megaraid Sas 8204Elp

    Creating and Initialing a RAID Volume Launch the configuration menu. Select Configuration Wizard Select Add Configuration (default) and click on Next. Select Custom Configuration (default) and click on Next. Hold the Ctrl key and select the drives that you want to add into the array.

  • Page 131: Creating A Raid Volume

    Starting LSI MegaRAID SAS RAID Configuration Utility To start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press CTRL-M when you see the RAID BIOS during POST. After POST finished, the Adapter Selection page will show on the screen.

  • Page 132: Initial Raid Volume

    Initial RAID Volume Select Initialize from Management menu. All logical drives should be listed under Logical Drives. Press Spacebar to select drives for initialization. The selected drive will be shown in yellow. After selecting the drives, press F10 and select YES to start the initialization process.

  • Page 133: Appendix B: Rack Mount Configuration

    Appendix B: Rack mount configuration...
  • Page 134 This appendix shows you how to set up the Altos G5450 server in a rack mount configuration.

  • Page 135: Rack Installation Information

    The Altos G5450 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation.

  • Page 136: Rack Mount Kit

    • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
  • Page 137 Component Quantity Front brackets Rear brackets Side handles Screw pack Screw types The following screws are used in the assembly of the Altos G5450 system and bundled rack-mountable components. Screw type Quantity M6 X 13 M6 x 18 M6 cage nut Distand M4 x 5 U#6-32 x 6.4...

  • Page 138: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below. The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.

  • Page 139: Rack Installation Procedures

    Rack installation procedures Preparing the server for rack installation Remove the foot stands from the server. (1) Lay the server on its side on a flat, stable surface. (2) Use a flat-blade screwdriver to remove the stoppers securing the foot stands to the chassis. (3) Detach the foot stands from the server.
  • Page 140 Remove the inner rails from the mounting rails. (1) Extend the inner rail from the mounting rail until the rail release latch is exposed. (2) Depress the release latch (1) and slip the inner rail out (2). Do the same thing to the other mounting rail. Attach the rack handles and inner rails to the server.

  • Page 141: Preparing The Rack For Server Installation

    Preparing the rack for server installation Install eight distands into the vertical rails of the system rack. Adjust the front bracket to the preferred length. (1) Turn the captive thumbscrews counterclockwise to loosen them. (2) Slide the front bracket to the preferred length. (3) Secure the front bracket in its preferred position by turning the captive thumbscrews clockwise.
  • Page 142 Install the mounting rails to the system rack. (1) Install the mounting rails to the rack by using four M6 x 13 screws for each rail. (2) Extend the middle sliding piece of each mounting rail forward until you hear an audible click. Appendix B: Rack mount configuration...

  • Page 143: Installing The Server In The System Rack

    Installing the server in the system rack Warning! To avoid injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. It is also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents.

  • Page 144: Installing The Cable Arm Option

    Installing the cable arm option The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system.
  • Page 145 Extend the cable arm enough to attach it to the installed M6 cage nuts, and secure it with two M6 x 18 screws. Arrange the server cables. (1) Connect the power, peripheral and networking cables into their appropriate ports on the rear panel. Go to page 26 for related instructions.
  • Page 146 Appendix B: Rack mount configuration...

  • Page 147: Index

    Index Numerics 5.25 inch device bays install location supported devices Acer EasyBUILD scope using ARMC/3 module board layout install specifications backplane board board layout cable connections Basic Input/Output System, see BIOS BIOS CMOS RAM configure overview BIOS Setup Advanced Chipset Control...
  • Page 148 view front panel hard drive activity indicator, location activity indicator, status BIOS settings install, easy-swap install, hot-plug RAID configuration troubleshooting hardware options media storage redundant modules server management hardware upgrade options procedures HDD cage bay location install remove remove cover heat sink fan install remove...
  • Page 149 status indicator, location power-on password power-on self-test, see POST processor BIOS information BIOS settings configuration guidelines remove upgrade PS/2 keyboard port PS/2 mouse port rack installation cable arm mounting hole pattern precautions procedures rack mount kit screw types rear panel security keylock serial port BIOS setting...
  • Page 150 FDD problem hardware diagnostics HDD problem initial checklist initial startup problems memory problem network problems power indicator problem software program problem 104 system reset USB device problems UID switch unit identification, see UID switch 12 USB ports front rear troubleshooting user password wake-up events Wake on Ring...

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