Troubleshooting - Sony VAIO PCG-Z600TEK User Manual

Notebook computer
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Getting Help

Troubleshooting


When you reconnect devices
(other than USB devices), be
sure to turn off the computer as
described in Shutting down
your computer. If you turn off
the computer in other ways, it
may result in data loss.
Troubleshooting
This section describes how to solve common problems you may encounter when using
your computer. Many problems have simple solutions, so try these suggestions before
you contact VAIO-Link.
About the computer and software, see

About the display, see

About CD-ROMs and diskettes, see

About sound, see
page 74

About the modem, see

About peripherals, see

See also the online FAQ provided on your Documentation CD-ROM.
About the computer and software
My computer does not start
Check that the computer is plugged into a power source and that it is turned on.

Check that the power indicator on the front panel of the computer indicates that

the power is on.
Check that the battery packs are inserted properly and that they are charged.

Make sure there is no diskette in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly.

If you have plugged the computer into a UPS, make sure the UPS is turned on and

working.
If you are using an external display, check that it is plugged into a power source

and turned on. Check that you have switched to the external display and that the
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