Getting Help; Sony Support Options - Sony VAIO PCG-SR21K User Manual

Getting help

Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.

Sony support options

Sony provides several support options for your computer.
Printed documentation supplied with your notebook
The Customer Guide explains how to start your computer and use the basic functions. This guide gives


you the information to access VAIO-Link.
The Getting Started gives you a list of the items you find in the box and a summary of the bundled


applications.
Online user guides on your Documentation CD-ROM
The Hardware guide explains how to use your computer, connect peripheral devices. It gives you a


packing list and the list of specifications of your computer and accessories.
The Software guide lists the pre-installed software titles and explains how to use the utility programs


and perform basic computer tasks.
The Customer Service Guide gives you complete information on the VAIO-Link Services.


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