Troubleshooting - Sony Handycam DCR-HC37E Operating Manual

Troubleshooting

Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam/
Remote Commander............................. 50
• Batteries/Power sources ....................... 51
• LCD screen/viewfinder ........................ 51
• Cassette tapes ....................................... 52
• Recording ............................................. 52
• Playback ............................................... 53
• Dubbing/Editing/Connecting to other
devices .................................................. 54
• Connecting to a computer .................... 54
• Functions that cannot be used together
.............................................................. 55
Overall operations/Easy
Handycam/Remote Commander
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 8).
• Use the AC Adaptor to connect to a wall
socket (p. 8).
• For DCR-HC45E:
Insert your camcorder into the Handycam
Station correctly (p. 9).
The camcorder does not operate
even when the power is set to on.
• Disconnect the AC Adaptor from the wall
socket or remove the battery pack, then
reconnect it after about 1 minute.
• Press the RESET button (p. 69) using a
sharp-pointed object. (If you press the
RESET button, all settings are reset.)
Buttons do not work.
• During Easy Handycam operation, not all
buttons are functional (p. 16).
50
Settings change during Easy
Handycam operation.
• During Easy Handycam operation, the
settings of the functions that are not
displayed on the screen return to their
defaults (p. 15, 34).
The menu item settings have
changed unexpectedly.
• The following settings return to the default
settings automatically when you set the
POWER switch to OFF(CHG) for more
than 12 hours.
– BACK LIGHT
– [SPOT FOCUS]
– [FOCUS]
– [SPOT METER]
– [SCENE SEL.]
– [EXPOSURE]
– [WHT BAL]
– [AUDIO MIX]
The camcorder gets warm.
• The camcorder may get warmer while you
use it. This is not a malfunction.
The supplied Remote Commander
does not function (DCR-HC45E).
• Set [COMMANDER] to [ON] (p. 40).
• Remove any obstructions between the
Remote Commander and the remote sensor.
• Keep strong light sources, such as sunlight
or overhead lighting, away from the remote
sensor, otherwise the Remote Commander
may not function properly.
• Insert a fresh battery in the compartment
with its +/– terminals matching those of the
compartment (p. 64).
Another VCR malfunctions when you
use the supplied Remote
Commander (DCR-HC45E).
• Select a commander mode other than VTR
2 for your VCR.
• Cover the sensor of your VCR with black
paper.