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Using the D-2475
More Than One Call Station
Calling Selector
Q=02:
:TLK
S=07:
PUMP # 07
Using the Hold Feature
Q=01:
:LIS
S=12:
PUMP # 12
Q=01: HOLD=01 :SBY
_:Press 'TALK'
:HOLD=01 :TLK
S=08:
PUMP # 08
: HOLD=02 :SBY
_:Press 'HOLD'
4
Up to 16 Call Stations can call the Selector. The system stores the
calls in a queue (list) in the order received. Q in the display shows
the number of calls in the queue. If in Standby mode, the Selector
beeps to indicate a call or calls are in the queue.
To answer:
1.
Press TALK key.
Q decreases by 1 and the first Call Station number and name
in the queue is displayed (customer waiting the longest is
answered).
Illustration shows Call Station 7 connected with 2 calls in the
queue.
2.
Proceed as described under Steps 3 through 4 under the
previous section One Call Station Calling Selector.
3.
Repeat Steps 1 and 2 above to answer next call.
It is possible to place a current call on hold and connect to a
different call. See Using the Hold Feature.
The Hold feature allows an attendant to disconnect from a current
call and connect to a new call without losing the first call. This is
useful for disconnecting from a current call, momentarily greeting a
newer call, then returning to the first call. More than one call can
be placed on hold.
Assume a current connection to Call Station 12, and a second
station attempting to call.
The display shows Q=01, LIS, and the current Call Station number
and name.
To use the Hold feature:
1.
Press the HOLD key during the current call connection.
The display shows HOLD = 01 (if no other calls are on hold)
and SBY.
The current call is placed on hold and the Selector beeps.
2.
Press the TALK key to answer the second call (from Call
Station 8 in this example).
The display:
•
Clears Q=01.
•
Shows the new station number and name and TLK.
3.
Press the HOLD key to place the second call on hold.
The display shows HOLD = 02 and SBY. Both calls are now
on hold.
3M Model D-2475
© 3M 2001 January
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