Napoleon P665RSIBPCH Manual page 17

Problem
Burner output on
"high" setting is
too low. (Rumbling
noise and fluttering
blue flame at
burner surface.)
Infrared burner (if
equipped) flashes
back (during
operation the
burner abruptly
makes a loud
"whoosh" sound,
followed by a
continuous blow-
torch type sound
and grows dim.)
Illumination and
Side/Rear burner
Ignition do not
work
Ignitor works
but the knob
blue lights don't
illuminate when
turn on the light
switch and the
knob red lights also
don't illuminate
when turn on the
gas burners
Illuminations of the
knob and switch
work fine but side/
rear burner ignition
does not work
Illumination and
Side/Rear burner
Ignition work fine
but I can't ignite
the side or rear
burner even when
sparking noise
occurs
The knob and
switch lights
blink eight times
with 0.5 seconds
intervals and then
turn off.
N415-0524 DEC 10.19
Possible Causes
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi
tube.
Propane regulator in "low flow" state.
Ceramic tiles overloaded with grease
drippings and build-up. Ports are
clogged.
Burner overheated due to inadequate
ventilation (too much grill surface
covered by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic
tile, or a weld failure in the burner
housing.
Electric power is out
The grill is not receiving electric power
The knob lights wire connector
disconnected from the main wire
connector
The light switch doesn't work properly
The wire harness doesn't work properly
The ignitor switch doesn't work properly
The ignitor block doesn't work properly
The gap between electrodes is too big or
too small
The batteries are low
Solution
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed
carefully. All gas grill valves must be in the
off position when the tank valve is turned
on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on
high for at least five minutes or until the
ceramic tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer
for instructions on ordering a replacement
burner assembly.
Check and replace the batteries in the battery
box if it ran out
Ensure the grill is connected between the
battery box and the control panel connector
Connect the knob light wire connector to the
main wire connector inside of the control
panel
Replace the light switch
Replace the wire harness of the control panel
Replace the ignitor switch if the switch light
illuminates when you turn the light switch on
Check the switch connection inside the
control panel if there's no illumination on the
switch when you turn it on
Replace the ignitor block if the ignitor switch
illuminates and sparking noise can't be heard
Adjust the gap between two prongs of the
side burner electrode when the side burner
doesn't ignite
Adjust the gap between the electrode and
the rear burner when the rear burner doesn't
ignite
Replace the batteries
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17
EN