Whirlpool WEG750H0HW User Instructions page 18

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit producthelp.whirlpool.com.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate Power supply cord is unplugged: Plug into a grounded 3 prong outlet.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Main or regulator gas shut-off valve is in the Off position: See the Installation Instructions.
The range is improperly connected to the gas supply: Contact a trained repair specialist or see the
Installation Instructions.
Surface burners The control knob is not set correctly: Push in knob before turning to a setting.
will not operate
Air in the gas lines: If this is the first time the surface burners have been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Clogged burner ports: See the "Sealed Surface Burners" section.
Surface burner Clogged burner ports: See the "Sealed Surface Burners" section.
flames are uneven,
Burner caps positioned improperly: See the "Sealed Surface Burners" section.
yellow and/or noisy
Range converted improperly: If propane gas is being used, contact a service technician.
Excessive heat Cookware and flame are not matched: The cookware should be centered above the burner with the
around cookware bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides
on cooktop of the pan.
Cooktop cooking Improper cookware: Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid,
results not and the material should be of a medium-to-heavy thickness.
what expected
Control knob set to incorrect heat level: See the "Cooktop" section.
Range is not level: Level the range. See the Installation Instructions.
Oven will not operate Air in the gas lines: If this is the first time the oven has been used, turn on any one of the surface burner
knobs to release air from the gas lines.
Control is locked: "Control Lock" will display on the screen. Scroll up to unlock.
The range is in Demo mode: Demo mode will deactivate all oven elements. See "Info" in the "More
Modes" section.
Electronic oven control set incorrectly: See the "Tools" and "More Modes sections.
Oven burner flames Range converted improperly: If propane gas is being used, contact a service technician.
are yellow or noisy
TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
18