Samsung WW22K6800AW User Manual page 54

Troubleshooting
Code
Ub
3C
UC
HC
1C
AC
If any information code keeps appearing on the screen, contact a local Samsung service
center.
54 English
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washer is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an "Ub" check message
will be shown in the display.
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
center.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
center.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
center.
High temperature heating check.
• If the information code remains, contact a customer service
center.
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
center.
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
center.
Action