Samsung WW22K6800AW User Manual page 50

Troubleshooting
Problem
Does not drain and/
or spin.
The door does not
open.
Excessive suds.
Cannot apply
additional detergent.
50 English
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washer will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that
is not clogged.
• If the washer is not supplied with sufficient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufficient power, it will operate normally.
• Press or tap Start/Pause to stop the washer.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washer has
stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain
the drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washer has drained.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
Action