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Related Manuals for Aclara SGM3000 Series
Summary of Contents for Aclara SGM3000 Series
- Page 1 SGM3000 Series Smart Meters User Manual GEH-7111 Version 1.00 Revision 3...
- Page 2 These instructions do not purport to cover all details or variations in equipment, nor to provide for every possible contingency to be met during installation, operation, and maintenance. The information is supplied for informational purposes only, and ACLARA makes no warranty as to the accuracy of the information included herein. Changes, modifications and/or improvements to equipment and specifications are made periodically and these changes may or may not be reflected herein.
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Page 3: Table Of Contents
SGM3000 Series Smart Meters User Manual Contents About this Document ......................10 Purpose ............................. 10 Intended Audience ........................10 1 Before You Start ....................... 11 Safety Precautions ........................11 2 Product Description ......................13 2.1 General Information ......................14 2.2 Physical Components and Build Options ................15 2.3 Features .......................... - Page 4 SGM3000 Series Smart Meters User Manual Primary Supply Disconnect (Nominal 100 A) Relay ........... 27 Auxiliary Load Control (Nominal 32 A) Relay ............. 27 External Disconnect (Nominal 2 A) Relay ..............27 Relay Status ........................ 27 Physical Button Interface ................... 27 2.12 Physical Buttons ........................
- Page 5 SGM3000 Series Smart Meters User Manual Automatic Disconnection: Supply Capacity for Received Energy ........ 47 Automatic Disconnection: Insufficient Prepaid Funds ..........47 Automatic Disconnection: Safety Alerts ..............48 Automatic Disconnection: Under Frequency Load Shedding ........48 Reconnection Event Generation After Automatic Disconnection ....... 49 4.5 Supply Reconnection ......................
- Page 6 SGM3000 Series Smart Meters User Manual 6.4 Voltage Test Link ....................... 65 6.5 Backup Power Supply ......................65 Mounting Template ..................... 66 6.6 Requirements and Installation Procedure ................ 66 7 Operating Instructions ...................... 68 7.1 Meter Nameplate......................68 7.2 Meter Display ........................69 Scroll Switch Actions ....................
- Page 7 SGM3000 Series Smart Meters User Manual Figures Figure 1 SGM3000 Series Smart Meters ..................13 Figure 2 SGM3000 Series Model Nomenclature ................. 18 Figure 3 SGM3000 Smart Meter Family..................19 Figure 4 Optical Ports ........................21 Figure 5 Meter Cover Seal......................24 Figure 6 Terminal Cover Seal .......................
- Page 8 SGM3000 Series Smart Meters User Manual Figure 29 LCD Communication Status..................73 Figure 30 LCD AMI Signal Strength Status ................... 73 Figure 31 LCD Low Battery Indicator ................... 74 Figure 32 LCD Warning/Alert Indicator ..................74 Figure 33 Pulse Output Ports ....................... 75 Figure 34 SGM3000 Liquid Crystal Display ..................
- Page 9 User Manual Tables Table 1 Operating Range ......................17 Table 2 SGM3000 Series Smart Meter Family Variants ............... 18 Table 3 AMI Interface Definition............. Error! Bookmark not defined. Table 4 Metrology and Application Processor Firmware Variants ..........28 Table 5 Summary of High Level Options for the SGM3000 Meter Variants ........ 42 Table 6 Summary of High Level Options for SGM3000 Meter Variants ........
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Page 10: About This Document
Purpose The purpose of this document is to describe the installation, operation, maintenance, instructions for the SGM3000 Series Smart Meter family. Warning: The information contained within this document is intended to be an aid to qualified metering personnel. It is not intended to replace the extensive training necessary to install or remove meters from service. -
Page 11: Before You Start
SGM3000 Series Smart Meters User Manual 1 Before You Start Read and thoroughly understand this guide before installing and operating the unit. Save these instructions for later use and reference. Warning: All procedures in this manual must be strictly adhered to. Any deviation from these could cause irreversible damages to the meter and could lead to property damage, personal injury, and/or death. - Page 12 • If the meter is used in a manner not specified in this manual, the protection provided by the equipment may be impaired. • Changes or modifications made to the unit not authorized by ACLARA could void the warranty. GEH-7111-1.00-2...
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Page 13: Product Description
2 Product Description The SGM3000 Series Smart Meters family is comprised of eight electronic electricity meters, both single phase and three phase. The eight SGM3000 Series meters are the SGM3011, SGM3013, SGM3022, SGM3023, SGM3030, SGM3031, SGM3033, and SGM30C2. The single... -
Page 14: General Information
SGM3000 Series Smart Meters User Manual 2.1 General Information The key features of the SGM3000 Series Smart Meter family that differentiate it from earlier meters include the following: • Single and three phase direct connect and CT connect variants • Up to two relays for load control •... -
Page 15: Physical Components And Build Options
101.4 mm depth. The dimensions of the SGM3000 three phase meters are 289.7 mm height × 173 mm width × 117.4 mm depth. The SGM3000 Series meters use a thermally stable, UV protected plastic cover that is molded in one piece. The cover gives clear viewing of the meter display and access to the Display Scroll and Load Control Boost. -
Page 16: Features
User Manual 2.3 Features The SGM3000 Series Smart Meter family has the following main features: • 16 MB of SDRAM (Synchronous Dynamic Random Access Memory) used for running the high speed applications, 4 MB of Serial Flash Memory used to maintain the larger amounts... -
Page 17: Operating Range
2.5 Meter Models (Physical Variants) The SGM3000 Series Smart Meters family is made up of eight meters that share common physical characteristics and functionality. Restricted GEH-7111-1.00-2... -
Page 18: Figure 2 Sgm3000 Series Model Nomenclature
The only exception is the CT connect meter where the letter C will be used instead of a number. • The fourth digit represents the number of relays in the meter. The following table summarizes the eight meters in the SGM3000 Series Smart Meters family. Table 2 SGM3000 Series Smart Meter Family Variants Model... -
Page 19: Sgm3011
SGM3000 Series Smart Meters User Manual Figure 3 SGM3000 Smart Meter Family SGM3011 The SGM3011 model is a single phase single element meter with a 100 A main supply relay. SGM3013 The SGM3013 model is a single phase single element meter with a 100 A main supply relay, a 32 A load control relay, and a 2 A load control relay. -
Page 20: Sgm3030
2.6 Backup Power Supply The SGM3000 Series meters have a physical backup power supply, either a battery or a super capacitor, that is used to maintain the clock mechanism when mains supply is not available. The backup power source can be replaced post-production of the meter. -
Page 21: Optical Port
IEC Standard Optical Port Serial Port The SGM3000 Series meters have the option for 1 physical serial port. The serial port will be a factory build option within an AMI module. Note that the serial port option will consume the AMI module interface. -
Page 22: Wan Antenna
RS–485 multi-drop applications. WAN Antenna The SGM3000 Series meters support use of an external RF antenna for wide area network (WAN) back-haul communications to the AMI system. The WAN antennal can be attached through the terminal cover or routed through the meters panel. -
Page 23: Meter Security
The meter will send a notification message via the AMI signal. The SGM3000 Series meters support the disabling of local and remote access functionality if a configurable number of successive incorrect passwords are entered. -
Page 24: Terminal Cover
User Manual Figure 5 Meter Cover Seal 2.8.1.2 Meter Cover Tamper Detection The SGM3000 Series meter cover assembly has a mechanism to detect when the meter cover has been physically removed from the meter. Terminal Cover The SGM3000 Series meters have a cover for the terminal section to protect the conductors from external contact. -
Page 25: Internal Temperature Sensing
2.8.2.4 Terminal Cover Tamper Detection The SGM3000 Series meter terminal cover assembly has a mechanism to detect when the terminal cover has been physically removed from the meter. Internal Temperature Sensing... -
Page 26: Security Sticker
2.9 Liquid Crystal Display The SGM3000 Series meters have a visible LCD (liquid crystal display) located on the face of the meter. The LCD displays of up to 7 numeric digits. Up to 3 digits may be configured as decimal places. -
Page 27: Relays
User Manual 2.11 Relays The SGM3000 Series meters are available in a variety of configurations, with a mix of supply disconnect relays, direct connect load control relays, and a low current relay. This section defines the physical and performance characteristics of the relays. -
Page 28: Physical Buttons
User Manual 2.12 Physical Buttons The SGM3000 Series meters have physical buttons on the front of the meter for performing various relay control tasks and managing the display of testing the meter. The following physical buttons are located on the SGM3000 Series meters: •... -
Page 29: Firmware Specifications
2.14 Firmware Specifications The SGM3000 Series meters have two main processors: one for metrology functionality and one for application functionality. They are known as the metrology processor and the application processor. The metrology processor resides on the main metering circuit board and provides functionality such as calculation of energy values, real time clock, and LCD driver. -
Page 30: Firmware Upgrade
User Manual 2.15 Firmware Upgrade The SGM3000 Series meters support application firmware upgrade through the local communication port and through the AMI communication interface. The metrology firmware cannot be upgraded. The meter supports firmware upgrade with ANSI C12.18 protocol and the DLMS/COSEM protocol. -
Page 31: Metrology Functionality
User Manual 3 Metrology Functionality The SGM3000 Series meters support a wide range of metrology related functions. The meters will be more akin to a complete energy meter rather than just an electricity meter when coupled with appropriate ZigBee devices for metering water and gas. - Page 32 RMS) 3.1.1.5 Frequency of Supply The SGM3000 Series meters support measurement of the frequency of the main supply over a momentary interval. The meters will calculate the fundamental frequency on one of the voltage phases with the default phase being phase A.
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Page 33: Water Observables
Water Observables The SGM3000 Series meters have the ability to store the following water consumption data and multiple water based observables. The meter will not perform metrology of any water observables. Water based observables will be measured by a remote metrology device and transmitted to the meter via the home area network (HAN) interface. -
Page 34: Summations
ANSI C12.19 tables for the ANSIC12.18 protocol. The meter will convert the data in the ANSI C12.19 tables for communication in the DLMS/COSEM protocol. The SGM3000 Series meters support communication of energy data using the prescribed table structures and protocols in accordance with the various parts of the ANSI C12 standard and in accordance with the various parts of the IEC 62056 standard. -
Page 35: Demand Calculations
Figure 7 Data Storage Formats Demand Calculations The SGM3000 Series meters support demand calculations using rolling demand or block demand and accumulation/demand storage where the defined observables are stored indefinitely based on defined accumulation intervals. The quantities that were chosen for data accumulations will be available for demand calculations. -
Page 36: Demand Reset
Monthly scheduled recording will occur at 0:00 midnight on the last day of the month/first day of the next month. The SGM3000 Series meters will have memory to record a minimum of 53 instances of accumulation/demand data, with a minimum of 8 data values per instance. The meter will overwrite the oldest accumulation/demand data first in the event that all memory allocated to accumulation/demand storage is consumed. -
Page 37: Load Profile Storage
Memory Requirements The SGM3000 Series meters can store of minimum of 4 channels of load profile energy data, at an interval of thirty 30 minutes, for a period of 35 days. The meter memory can store a minimum of 6 channels of load profile energy data, at an interval of thirty 30 minutes, for a period of 180 days. -
Page 38: Time Of Use Storage
8 time periods per day. Calendar Definition The SGM3000 Series meters support definition of various days in the calendar to be used for TOU operation and relay management. Selectable definition of calendar elements for use on TOU application and any other appropriate date related functions are as follows: •... -
Page 39: Storage Of Tou Data
SGM3000 Series Smart Meters User Manual The holiday definition functionality of the SGM3000 Series meters is shared across several areas of the firmware. The meter supports the definition of multiple holiday days on which the holiday day type schedule will apply. The tariff switching schedule for a holiday day will be selected separately for each holiday day. -
Page 40: Resetting Time Of Use Accumulation Registers
The meter will send a notification message via the AMI signal. Resetting Time of Use Accumulation Registers The SGM3000 Series meters support a reset to zero (0) of all TOU accumulation rates. The meter will not support a reset of an individual TOU rate. All TOU data will be reset simultaneously. - Page 41 SGM3000 Series Smart Meters User Manual The meter will generate a CPP start event when a critical peak pricing period commences. The CPP start event is classified as a critical priority event by default. The meter will send a notification message via the AMI signal.
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Page 42: Advanced Features
This section contains the firmware functional specifications related to the supply disconnect reconnect functionality. The following table highlights the meter models in the SGM3000 Series with their various relays. Table 4 Summary of High Level Options for the SGM3000 Meter Variants... -
Page 43: Supply Disconnection
Supply Disconnection Reconnection Event Priority The SGM3000 Series meters with main supply relay will adopt a hierarchical approach to the implementation of the supply disconnection and reconnection functionality. The supply disconnect/reconnect functionality will only impact meters that have enabled the various functional features. -
Page 44: Scheduled Disconnection/Reconnection
A common approach to schedule management will apply to the supply disconnect/reconnection functionality and to the auxiliary load control functionality. The SGM3000 Series meters support a definition of a series of relay state change instructions for changing the state of any of the meter relays on a schedule. - Page 45 SGM3000 Series Smart Meters User Manual The definition of a scheduled relay state change will require configuration of the following 8 values: • Type of day Weekdays, defined as Monday through Friday Weekends, defined as Saturday and Sunday •...
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Page 46: Automatic Disconnection
AMI signal. 4.4 Automatic Disconnection The SGM3000 Series meters support multiple methods by which the supply relay can be automatically disconnected and subsequently reconnected. The priority given to each of these automatic actions is defined in the hierarchy specifications. -
Page 47: Automatic Disconnection: Supply Capacity For Received Energy
User Manual Automatic Disconnection: Supply Capacity for Received Energy The SGM3000 Series meters support disconnection of service if the network receives more than a predefined amount of energy over a predefined period of time from the premise. This functionality is essentially the same as the delivered energy variant, however the defining parameters are configured independently. -
Page 48: Automatic Disconnection: Safety Alerts
The meter will allow for short-term reconnection when funds are exhausted. Automatic Disconnection: Safety Alerts The SGM3000 Series meters will provide functionality for supply disconnection when tampering is detected or when other safety related events occur. The following disconnection events in this section will be treated at the same priority level: •... -
Page 49: Reconnection Event Generation After Automatic Disconnection
When the reconnection button is pressed on the meter, the main supply relay will close for supply to be reconnected to the premise. The SGM3000 Series meters will support manual disarming of an armed meter, locally via MeterMate or remotely via the AMI interface. -
Page 50: Arming Time Out Period
AMI interface. Armed State After Power Outage The SGM3000 Series meters support entry of an armed state after a power outage setting. The meter supports configuration of the “always disarm” option. If the always disarm option is selected, the meter will always default to the disarmed state after a power outage. -
Page 51: Setting Date And Time
Setting Date and Time The real time clock functionality supports the setting of the date and time of the meter locally and remotely. The SGM3000 Series meters will maintain date and time internally as Year, Month, Date/Day, Hour, Minute, and Second. -
Page 52: Auxiliary Load Control
4.7 Auxiliary Load Control This section contains the firmware functional specifications related to the auxiliary load control functionality. The following table highlights the meter models in the SGM3000 Series with their load control relays. Table 5 Summary of High Level Options for SGM3000 Meter Variants... -
Page 53: Restriction To Protect Critical Customers
Restriction to Protect Critical Customers The SGM3000 Series meters with auxiliary load control relays will maintain a load control functionality enable/disable flag. The load control enable/disable flag will be configured independently for meters that have both a 32 A and a 2 A load control relay (SGM3013, SGM3023, and SGM3033). -
Page 54: Emergency Override Via Control Groups
MeterMate or remotely via the AMI interface. The SGM3000 Series meters with load control relay(s) support the setting of the state of each relay manually. The relay may be set to the open state or the closed state. The relay state is also configurable locally using MeterMate and remotely via the AMI interface. -
Page 55: Primary Load Control Group
The emergency override message supports the opening or closing the load control relay. The SGM3000 Series meters will generate an event log entry when the load control emergency state is changed. The state change event is classified as a critical priority event by default. -
Page 56: Boost Capability
Boost Primacy The SGM3000 Series meters support enabling of a boost primacy mode where the boost functionality takes higher priority than under normal conditions. 4.10 Randomization... - Page 57 SGM3000 Series Smart Meters User Manual • Load control relay reconnection based on a meter receiving an individual override message • Load control relay reconnection after a under frequency disconnection (note that under frequency disconnection will occur immediately, it is only reconnection that is randomized) Restricted GEH-7111-1.00-2...
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Page 58: Technical Information
Note: The configuration may vary slightly by the specific model or options. This should be used for illustrative purposes only. 5.2 Reference Voltage and Frequency The standard voltage rating for SGM3000 Series direct connect meters is 230 V ±20%. GEH-7111-1.00-2 Restricted... -
Page 59: Relay Status
The auxiliary load control open/close indicators are visible at all times. The SGM3000 Series meters support communication of the state (open, closed, or armed) of the main supply relay either locally via MeterMate of the state or remotely via the AMI interface. -
Page 60: Installation Instructions
SGM30C2 Single Phase Terminal Arrangements The single phase meters of the SGM3000 Series Meter family are in various configurations and have a range of terminal blocks specific to each meter. All SGM3000 single phase meter configuration conforms to both British Standard Institute (BS) and Deutsches Institut für Normun (DIN) specifications. -
Page 61: Figure 9 Sgm3011 Terminal Connections
SGM3000 Series Smart Meters User Manual The SGM3011 single phase meters are available in the following configurations: • Line(in)-neutral-neutral-line(out) configuration • Line(in)-line(out)-neutral-neutral configuration Figure 9 SGM3011 Terminal Connections 6.1.2.2 SGM3013 Terminals The SGM3013 meters have two line and two neutral terminals and two load control terminals. -
Page 62: Figure 11 Sgm3022 Terminal Connections
SGM3000 Series Smart Meters User Manual 6.1.2.3 SGM3022 Terminals The SGM3022 meters require two line and two neutral terminals, a load control terminal, and a micro-generation terminal. The SGM3022 single phase meters are available in four primary terminals, one load control terminal, and one micro-generation terminal arrangement. -
Page 63: Three Phase Terminal Arrangements
SGM3000 Series Smart Meters User Manual Figure 12 SGM3023 Terminal Connections 6.2 Three Phase Terminal Arrangements The three phase meters are available in various configurations, in much the same manner as the single phase meters. All SGM3000 single phase meter configuration conforms to Deutsches Institut für Normun (DIN) specifications. -
Page 64: Figure 14 Sgm3031 Terminal Connections
SGM3000 Series Smart Meters User Manual Figure 14 SGM3031 Terminal Connections 6.2.1.3 SGM3033Terminals The SGM3033 meters require six line and two neutral terminals, and two load control terminals. The SGM3023 single phase meters are available in eight primary terminals and two load control arrangements. -
Page 65: Terminal Guard
6.3 AMI Cartridge One of the key features of the SGM3000 Series meters is the field replaceable AMI cartridge. The SGM3000 Series meters have a removable physical cartridge containing AMI technology to support communication between the meter and the back-office AMI system. -
Page 66: Mounting Template
IEC market. The meter mounting holes support screws with a thread diameter of up 6 mm. The SGM3000 Series meters provide a single screw mounting hole at the top of the meter. The top mounting hole is not accessible when the meter is mounted. The meter provide 2 mounting holes in the lower part of the meter beneath the terminal cover, and the mounting holes are only accessible when the terminal cover is removed. -
Page 67: Figure 18 Sgm3000 Meters Mounting Detail
SGM3000 Series Smart Meters User Manual Figure 18 SGM3000 Meters Mounting Detail b) Connect wiring to meter terminals as specific to each meter model. c) Where required, remove punch-outs from terminal cover. d) Attach terminal cover to meter and attach seal. -
Page 68: Operating Instructions
User Manual 7 Operating Instructions 7.1 Meter Nameplate See the following figure for a graphic representation of the SGM3000 Series meter nameplate. The meter nameplate is found on the front of the meter. Figure 19 SGM3000 Meter Nameplate The nameplate may provide the following typical information about the SGM3000 Series meter: •... -
Page 69: Meter Display
The physical display toggle button enables the user to switch between manual scrolling and automatic scrolling of the displayed values. The SGM3000 Series meters support the definition of all data items to be displayed on the LCD screen. The meter supports the definition of the LCD data items locally via MeterMate and remotely via the AMI interface. -
Page 70: Liquid Crystal Display Information
SGM3000 Series Smart Meters User Manual Once sequencing has been interrupted, sequencing will recommence if the display toggle button has not been pressed for 60 seconds. Figure 20 SGM3000 Liquid Crystal Display Liquid Crystal Display Information The SGM3000 Smart Meter family uses a monochrome liquid crystal display to indicate the principal pieces of information to utilities and consumers. -
Page 71: Figure 21 Liquid Crystal Display Information
SGM3000 Series Smart Meters User Manual Figure 21 Liquid Crystal Display Information 7.2.3.1 LCD Relay Status The Relay symbol identifies the current state of the meter relays and is read as follows: • The M symbol represents the state of the mail supply relay. This coincides with the 100 A in the direct connect meters and the 2 A in the SGM30C2 meter model. -
Page 72: Figure 24 Lcd Current Status
SGM3000 Series Smart Meters User Manual 7.2.3.3 LCD Current Status The four arrows represent the current flow of the meter. The current flow of the meter is portrayed as follows: • (←→) The horizontal arrows indicate the direction of the flow of active energy. -
Page 73: Figure 27 Lcd Data Identifier
SGM3000 Series Smart Meters User Manual Figure 27 LCD Data Identifier 7.2.3.7 LCD Time of Use (TOU) Indicator The illuminated TOU indicator denotes the time of use rate that is currently in effect. In SGM3022 and SGM3023 meters, the TOU rate is defined separately for each element, element 1 (EL1) and element 2 (EL 2). -
Page 74: Figure 31 Lcd Low Battery Indicator
SGM3000 Series Smart Meters User Manual 7.2.3.10 LCD Low Battery Indicator This indicator measures the strength of the meter back up power source, either a battery or super capacitor. When illuminated, the voltage of the backup power course has fallen below a critical threshold. -
Page 75: Maintenance Instructions
8.1.1.1 Visible LEDs The SGM3000 Series meters are equipped with 2 visible light emitting diodes (LED). There is an LED for absolute active energy and absolute reactive energy. These LEDs are the source of watt hour and varh calibration pulses. Each calibration pulse is equal to the value assigned to Kt (watt hours or var hours). -
Page 76: Field Accuracy Test
MeterMate software. 8.1.1.3 LCD Display The SGM3000 Series meter is also equipped with a liquid crystal (LCD) display with test displays. The LCD has annunciators for quadrant, phase voltage, and energy flow indication as shown in the figure below. The annunciators provide valuable information during the testing process. -
Page 77: Watt Hour Test Procedure
• Dispose of batteries in accordance with local, state, and federal hazardous waste regulations. To obtain an MSDS (Material Safety Data Sheet), contact your local Aclara supplier. 8.4 Service The SGM3000 Series meters are factory-calibrated and require no routine or scheduled service by the user. Restricted GEH-7111-1.00-2... -
Page 78: Repair
Instead, return the whole meter to Aclara as described in the following paragraph. 8.6 Returning a Meter If you wish to return a meter, call your Aclara sales representative for a Returned Material Authorization (RMA). The entire meter should be returned with the Aclara supplied Returned Material Authorization information form completed. - Page 79 SGM3000 Series Smart Meters User Manual The only exception to this rule may be the Battery Failure & Power Loss error display, Er 000 002. The Er 000 002 display indicates that the meter lost time during a power outage because of a weak, missing, disconnected, flat or defective battery.
- Page 80 SGM3000 Series Smart Meters User Manual demand will begin); summations and demands for the programmed default TOU rate will also be updated. 8.9.1.2 Er 000 200—Non-Volatile Data Error The Non-Volatile Data error indicates a failure in the memory used to store configuration information, billing data, self-reads, event logs, and load profile data.
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Page 81: Caution Reporting
SGM3000 Series Smart Meters User Manual Register Function: Unchanged Program: TOU schedule: TOU calendar: Billing Data: Corrupt data Caution Reporting The meter also checks other conditions that are of concern but do not indicate a problem with the meter hardware. The meter reports these as cautions. Individual cautions may be enabled or disabled selectively. - Page 82 SGM3000 Series Smart Meters User Manual Caution Display Probable Cause Remedy CA 400 000 Received kWh warning; Check meter wiring. CT polarity is incorrect. Disable caution. Check system Energy is flowing from load to line. operating parameters if reverse energy flow is unexpected.
- Page 83 SGM3000 Series Smart Meters User Manual meter automatically clears the Low Potential caution when all active phases exceed the minimum threshold for two consecutive tests. 8.9.2.6 CA 004 000—Demand Overload The Demand Overload caution indicates that the kW demand exceeded the programmed threshold.
- Page 84 SGM3000 Series Smart Meters User Manual Table 14 Fault Symptoms Without Codes Symptom Probable Cause Remedy High/low demand a. Terminal wiring error a. Rewire according to applicable registration diagram. b. Meter internal wiring defective b. Check that voltage and current c.
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Page 85: Specifications
SGM3000 Series Smart Meters User Manual 9 Specifications Table 15 SGM3011 Specifications Category Standards Phase/Connection Single phase single element/Direct connect Current (maximum/basic) 100 A/10A Voltage Rating 220 V to 240 V (±20%) Frequency 50 Hz Accuracy (active/reactive) Class 1 per IEC 62053-21/Class 2 per IEC 62053-23 Power Consumption 1.2 W (without AMI, Han, or ripple) - Page 86 SGM3000 Series Smart Meters User Manual Category Standards Terminals 4 primary, 2 auxiliary load Protocols IEC (DLMS/COSEM) or ANSI IEC62056-21 (physical) – ANSI C12.18 Optical Port Home Area Network ZigBee / Smart Energy 1.1 TOU Rates Password Protection 4 levels of password protected user access...
- Page 87 SGM3000 Series Smart Meters User Manual Category Standards Weight ~ 1.5 kg Table 18 SGM3023 Specifications Category Standards Phase/Connection Single phase dual element/Direct connect Current (maximum/basic) 100 A/10A (main element); 40 A/10A (load element) Voltage Rating 220 V to 240 V (±20%)
- Page 88 SGM3000 Series Smart Meters User Manual Category Standards Terminals 8 primary Protocols IEC (DLMS/COSEM) or ANSI IEC62056-21 (physical) – ANSI C12.18 Optical Port Home Area Network ZigBee / Smart Energy 1.1 TOU Rates 10 per element Password Protection 4 levels of password protected user access...
- Page 89 SGM3000 Series Smart Meters User Manual Category Standards Weight ~ 2.7 kg Table 21 SGM3033 Specifications Category Standards Phase/Connection Three phase four wire/Direct connect Current (maximum/basic) 100 A/10A Voltage Rating 220 V to 240 V (±20%) line to neutral Frequency...
- Page 90 SGM3000 Series Smart Meters User Manual Category Standards Terminals 10 primary, 2 supply relay, 2 auxiliary load Protocols IEC (DLMS/COSEM) or ANSI IEC62056-21 (physical) – ANSI C12.18 Optical Port Home Area Network ZigBee / Smart Energy 1.1 TOU Rates 10 per element...
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Page 91: Meter Diagrams
SGM3000 Series Smart Meters User Manual 10 Meter Diagrams Figure 35 SGM3000 Single Phase Meter Diagram Note: SGM3011, SGM3013, SGM3022, and SGM3023 all share the same mounting template. Restricted GEH-7111-1.00-2... -
Page 92: Figure 36 Sgm3000 Three Phase Meter Diagram
SGM3000 Series Smart Meters User Manual Figure 36 SGM3000 Three Phase Meter Diagram Note: SGM3030, SGM3031, SGM3033, and SGM30C2 all share the same mounting template. GEH-7111-1.00-2 Restricted... - Page 93 SGM3000 Series Smart Meters User Manual Restricted GEH-7111-1.00-2...
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