Rheem Multipak MPE02 Owner's Manual And Installation Instructions page 5

Commercial hot water systems
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CONTINUOUS FLOW GAS WATER HEATER MULTIPAK MODELS MP02-MP06
f)
Faulty plumbing or faulty gas or power supply.
g)
Failure to maintain the water heater in accordance with the Owner's Guide and Installation Instructions.
h)
Transport damage.
i)
Fair wear and tear from adverse conditions (for example, corrosion).
j)
Cosmetic defects.
k)
Ice formation in the waterways of a water heater: where the electricity supply has been switched off or
has failed and the water heater has not been drained in accordance with the instructions; or due to an
ambient temperature below -20°C (including wind chill factor).
2.8
Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage to
furniture, carpet, walls, foundations or any other consequential loss either directly or indirectly due to leakage
from the water heater, or due to leakage from fittings and/ or pipe work of metal, plastic or other materials
caused by water temperature, workmanship or other modes of failure.
2.9
If the water heater is not sized to supply the hot water demand in accordance with the guidelines in the Rheem
water heater literature, any resultant fault will not be covered by the Rheem warranty.
2.10
In New Zealand this warranty excludes to the extent permissible all implied warranties set out in the Sale of
Goods Act 1908 (New Zealand) and all guarantees set out in the Consumers Guarantees Act 1993 (New
Zealand) to the extent that the goods are acquired for the purpose of resupply in trade consumption in the
course of a process of production or manufacture or repairing or treating in trade other goods or fixtures on
land.
3.1
Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with
its specifications as follows:
What components are covered
All components
CFWH
(only if the water heater is installed
in a single-family domestic dwelling
with a preset outlet temperature
setting below 76°C
The heat exchanger
(if the water heater is installed in a
single-family domestic dwelling
a preset outlet temperature setting
below 76°C
The heat exchanger
(if the water heater is not installed
in a single-family domestic dwelling
with a preset outlet temperature
setting below 76°C
The heat exchanger
(with a thermostat setting greater
than 75
3. WHAT IS COVERED BY THE RHEEM WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
The period from the date
of installation in which
the fault must appear in
order to be covered
)
Years 4 to 10
with
)
)
o
C)
Repair and/or replacement of the
Year 1
faulty component, free of charge,
including labour.
Repair and/or replacement of the
Years 2 & 3
faulty component, free of charge,
including labour.
Replacement heat exchanger, free of
charge. Installation and repair labour
costs are the responsibility of the
owner.
Replacement heat exchanger, free of
charge. Installation and repair labour
Years 2 to 5
costs are the responsibility of the
owner.
Repair and/or replacement of the
Year 1
faulty component, free of charge,
including labour.
5
What coverage you receive

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