Faults and what to do about them.
en
Information on the display panel
Display
- P - and ÿ
- P -
ÿ flashes
ù flashes
r lights up
E:18
E:23
E
Å lights up
The indicator light for
the Drum clean pro-
gramme* flashes
*depending on the
model
Other displays
34
Cause/Remedy
The door is unlocked. It is possible to add laundry.
The temperature is too high. Wait until the temperature drops.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary. Press the A button to continue the programme.
Laundry may be caught. Open and close the door again and press the A but-
■
ton.
If necessary, push the door closed or remove some laundry and then push it
■
closed again.
If necessary, switch the appliance off and on again; set the programme and
■
make your individual settings; start the programme.
The detergent drawer has not been pushed in completely. Push the detergent
drawer in correctly.
Turn on the tap fully,
■
Supply hose kinked/trapped,
■
The water pressure is too low. Clean the filter. ~ Page 32
■
The drain pump is blocked. Clean the drain pump. ~ Page 31
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
■
~ Page 32
There is water in the base trough, the appliance is leaking. Turn off the tap. Call cus-
tomer services. ~ Page 37
The childproof lock is activated – deactivate it. ~ Page 23
Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
Run the Drum clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
Run the programme without laundry.
■
Use washing powder or a detergent containing bleach. To prevent foaming,
■
only use half the amount of detergent recommended by the detergent manufac-
turer. Do not use detergent designed for woollens or delicates.
Switching the information signal on/off ~ Page 29
■
Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer services. ~ Page 37