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Installation Guide
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Summary of Contents for Emerson Sensi Touch

  • Page 1 Installation Guide...
  • Page 3 Download the Sensi app before you begin. This document is not meant to be used independently or to replace the step-by-step installation procedure found only in the Sensi app. The app is required for installation to ensure proper configuration and enable Wi-Fi control of your thermostat.
  • Page 4: Easy Start Guide

    Wi-Fi network. Remember to have your Wi-Fi network name, password and Sensi password ready. REGISTER YOUR THERMOSTAT. Finally, the app will walk you through registration so you can start controlling your home comfort. Anytime. Anywhere. For detailed instructions go to sensi.emerson.com/install...
  • Page 5: What's In The Box

    What’s in the box? • Sensi Thermostat • Screws and Anchors • Wire Labels • Welcome Guide Screws and anchors Sensi Thermostat Wire labels Install guide Welcome guide...
  • Page 6: Here's What You'll Need

    Here’s what you’ll need. Things you’ll definitely need: • Medium Phillips screwdriver • Compatible iOS or Android device with the Sensi app installed • Your email address • Your Wi-Fi network with 802.11n 2.4 GHz band (Sensi thermostats cannot connect to 5 GHz band networks), Wi-Fi network name (SSID) and password Things you might need: •...
  • Page 7: Mobile Device Compatibility

    Single-band router with 5.0 GHz band * Sensi thermostats require an 802.11n 2.4 GHz Wi-Fi network and are compatible with most residential Wi-Fi networks, however there are some known incompatible routers. Visit sensi.emerson.com/support and search “router compatibility” for a list of known incompatible routers.
  • Page 8: Hvac System Compatibility

    HVAC SYSTEM COMPATIBILITY SYSTEM TYPE COMPATIBILITY MODIFICATIONS Conventional heating Requires a and cooling common wire • Gas furnace (c-wire) • Air conditioner • Electric furnace • Boiler Heat only Requires a • Gas furnace common wire • Electric furnace (c-wire) •...
  • Page 9 Energy efficiency made simple. ENERGY STAR® is the simple choice for energy efficiency. Save energy, save money and protect the environment with the ENERGY STAR® certified Sensi thermostat.
  • Page 10 Warnings INSTALLER INFORMATION FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY BEFORE INSTALLING OR OPERATING THIS CONTROL COULD CAUSE PERSONAL INJURY AND/OR PROPERTY DAMAGE. WARNING: OUT OF PHASE TRANSFORMERS On two transformer systems, the transformers MUST be in phase. Measure the voltage across RC and RH. If more than 12 Volts AC is present between RC and RH, then the transformers are NOT in phase.
  • Page 11 CAUTION: E5 Alert If “Call For Service” is displayed on your Sensi thermostat, and E4 or E5 appears where the room temperature should be displayed or the backlight is flashing, please call our support team immediately at 888.605.7131 ATTENTION: MERCURY NOTICE This product does not contain mercury.
  • Page 12: Need Some Help

    Our highly-trained Sensi Support Team is available seven days a week. 1.888.605.7131 support@sensicomfort.com www.sensi.emerson.com The Emerson logo is a trademark and service mark and the Sensi logo is a trademark of Emerson Electric Co. 0037-7649005...

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