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L i f e B o o k N S e r i e s N o t e b o o k - S e c t i o n S i x
TROUBLESHOOTING TABLE
Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 64
Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 64
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 65
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 65
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 66
Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 66
Problem
Audio Problems
There is no sound
coming from the built-
in speakers.
Optical Drive Problems
LifeBook notebook fails
to recognize media discs.
The Media Player Access
indicator on the Status
Indicator Panel blinks at
regular intervals when
no disc is in the tray or
the media drive is not
installed.
The notebook fails to
Auto-Play a DVD movie.
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Page
Possible Cause
The software volume control is
set too low.
Headphones are plugged into
your LifeBook notebook.
BIOS audio settings are incorrect. Set the BIOS setup utility to the default values within
Software driver is not configured
correctly.
The disc is not pushed down onto
raised center circle of the drive.
Media player tray is not latched
shut.
Setup utility is set to something
other than media player or Auto
for Secondary Master Controller.
Wrong drive designator was
used for media player in the
application.
Windows Media Player auto
insert notification function is
disabled.
Media disc is dirty or defective.
The Windows media player auto
insert notification function is
active and is checking to see if a
media disc is ready to run.
The media player software has
not been installed.
Problem
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 66
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 66
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 66
Shutdown and Startup Problems . . . . . . . . . . . . page 68
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 69
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 70
Possible Solutions
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 27 for more information)
Refer to your application and operating system
documentation for help.
Open media player tray and re-install the media disc
properly.
Push on the front of the media player tray until it
latches.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 27 for
more information)
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a media
player, drive designators are automatically adjusted.
Start the media player from the desktop or applica-
tion software or re-enable the Windows media
player auto insert notification function.
Wipe the disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another
media disc in the drive.
This is normal.
Locate and install the DVD-ROM Applications CD.
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