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operation. Push knob inward and turn counter clockwise all the way back to the 12:00 starting position.
If the knob does not turn the system off, contact your gas professional to replace gas valve. Only use
factory approved parts for replacement. Once burner lights, immediately remove your hand and allow
burner to operate for a few minutes before turning the knob all the way back to the 12:00/off position.
You are now ready to place the fire media onto the burner pan. Slowly pour media onto pan and spread
evenly. Fire media should be sparsely spread out enough to cover pan. Only use the recommended
amount of media in your unit (the amount provided), overfilling may result in smaller flame and gas
buildup which may cause an explosion. Fresh air must be able to pass through the unit. Do not block or
obstruct any vents on lower and upper parts of the fire feature. These are designed to ensure proper
combustion and ensure no buildup of residual gases within the unit.
4.1.3 Electronic Ignition
Prism Hardscapes offers a separate installation guide for the Electronic PH‐Ignite System. All other
electronic system guides must be requested from their corresponding manufacturers.
CAUTION: Open flames will ignite combustible materials such as clothing, fabric, hair, etc. which
may result in serious injury, property damage and/or death. Be cautious of the open flames while
burner is lit.
4.2 Adjustment
Allow the fire feature and media to cool down before moving or adjusting. This may take from 30
minutes to 1 hour depending on the size of the fire feature. Any shifting of fire media or feature should
be done after the entire unit has cooled. Also prior to movement, ensure that all gas valves are
completely closed and disconnected.
Refer to Section 1.4 for instructions on how to safely move your unit.
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