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Congratulations on purchasing your new Ogawa OG812. At Ogawa we understand every body is different and have carefully designed on our massage chair with that in mind. But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).
SAFETY PRECAUTIONS IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: We’re looking out for you. Read all instructions before using (this appliance). DANGER-To reduce the risk of electric shock: • Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
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3. People with Medical Conditions SAVE THESE INSTRUCTIONS Consult your doctor before use if you: This massage chair is intended for household use only. • are under medical rest as ordered by a doctor. 1. Usage Environment • have spinal disorders, an abnormal spinal condition or have suffered a spinal injury. •...
4. Instances When the Massage Chair Should Not Be Used GROUNDING INSTRUCTIONS In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet: This product must be grounded. If it should malfunction or break down, grounding provides a path of least •...
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DIMENSIONS First, let’s get your chair inside. 50” 55.6” 33.5” ” Make sure your door is wider than 36 for the chair to pass through without disassembly 36” 27.2” 22.7” 52.4” 53.8” 32” 30.1” 30.1” 13.2” 28.8” Seat Base Backrest Side Panels Door width has to be wider than 32”...
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CONTENTS Everything you need for a relaxing experience. Installation Manual Warranty Postcard Power Cord Tablet Remote OG812 MASSAGE CHAIR...
Move & Clearance A few simple steps to find the best place for your new chair. HOW TO MOVE Lift and hold the bottom of the chair One person lift footrest 45 Degrees onto wheels CLEARANCE 31.5” 8” 8” 31.5” Reserve space on left and right Reserve space in the front and back...
CHAIR COMPONENTS Some of your chair’s most important features. Pillow LED + Speaker Shoulder Panel Wired Tablet Backrest Holder Handrest Seat Pad Side Panel Calf Rest Wheel Footrest Note: The speaker will only operate when the massage chair is in operation To play music using your massage chair’s speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth...
CHAIR SPECIFICATIONS A few important facts about your massage chair. OG812 Model No. Dimensions (L x W x H) Max. Time Rate Chair Dimension: 55.6"x33.5"x50" OG812 30 minutes Reclined Dimension: 78"x33.5"x44" Shipping Weight Storage Condition Usage Condition Storage temperature: -20 。 C- 60 。 C Gross weight: 310.2lbs Environment temperature: 10 。...
WIRED TABLET INTERFACE We have designed your massage chair’s tablet controller with a user-friendly interface to make using your chair even easier. Home Screen Pre-Programed Massage Setting Custom Massage...
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Massage Controls Name Of Program Time Left Power Strength Intensity Light Color Variation Chair Angle Adjust Foot Roller Heat Vibration...
PRE-PROGRAMED MASSAGE We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new pre-programed massage. Choose the "Massage" icon to select your pre-programed massage...
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Choose 1 of our 8 pre-programed massages...
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Using the arrows, you can adjust the standard shoulder position...
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CUSTOM MASSAGE Every body is different. That’s why we’ve given you the option to customize your own massage to meet your specific needs. Follow these simple instructions to create a new custom massage. Choose the "Custom Massage" icon to begin creating your custom massage...
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SETTINGS Choose the “Settings” button to take you to the settings page...
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Settings Interface 5 min 10 min 15 min 20 min 25 min 30 min Language Adjust Timer Adjust Touch Sound Adjust Screen Brightness Adjust Trouble Shoot Detecting Button Screen Sleep Time Adjust...
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Trouble Shooting 5 min 10 min 15 min 20 min 25 min 30 min If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas and contact our customer service team...
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Choose "Start" button and make sure the chair is not occupied during chair detection...
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Your chair is detecting possible malfunctions, please wait for the detection result...
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You can use your detection code when contacting the Ogawa customer team about your chair’s problems...
PRE-PROGRAMED DESCRIPTION Let’s dig a little deeper and discover the details of our pre-programed massages. DEMO FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD ROLL A 5 minute whole body massage for those on the go. GENTLE FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE...
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THERAPY FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD CLAP A program designed to provide a soothing massage combined with air massage on shoulder and glutes. VIGOROUS FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE KNEAD A program designed for those who enjoy a strong deep tissue massage and provides a boast of energy for users.
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THAI FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD ROLL A program designed to relax tense muscles using Thai styled techniques that helps with improvement of the immunity systems, pain relief and blood circulation. CHINESE FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE SHIATSU SWEDISH This massage will focus on your mid...
2. Cleaning the Massage Chair If you continue to have problems, please read the warranty card and contact the Ogawa service department. • Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the electrical outlet.
OGAWA CONSUMER WARRANTY Product Repairs Many OGAWA product repairs may be performed by the consumer in their own home with parts and instructions supplied by OGAWA such as remote controller replacements that don’t require a technician. OGAWA products have the following warranty:...
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• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. • OGAWA's sole liability and the purchaser's exclusive remedy shall be for the repair, or at OGAWA's option, for the replacement of the defective part.
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14515 E DON JULIAN ROAD, CITY OF INDUSTRY, CA 91746 TEL: 844-438-6429 support@ogawaworldusa.com www.ogawaworldusa.com...
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FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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