Check Before Calling For Service - Seeley Braemar Invertair SACV10D1S Owner's Manual

CHECK BEFORE CALLING FOR SERVICE

Before calling Service, please check the
following:
1. If a new installation, please contact the
installer to ensure the installation has been
completed and commissioned.
2. Your system MUST have a MagIQtouch
Controller, if not, please refer back to your
installer.
3. Does the display show any information?
a. If yes, go to Step 4.
b. If No, check power supply to Heater.
I. Repair power supply and set time and
day.
II. Follow procedure in your Braemar
Ducted Gas Heater Owner's Manual on
how to set up and operate your system.
III. After completing the above checks
and rectifying any fault as required, if your
appliance continues not to operate, please
call 1300 650 644.
mode?
a. If Yes,
I. Is there air coming out of the outlets in
your home?
II. If No,
1.
to COOL and the set point is below
the room temperature.
2.
3.
4. Check duct for disconnection or
damage.
5. After the above have been checked
and repaired as required, please call
1300 650 644.
b. If Yes, continue below:
I. Check Circuit Breaker and/or Isolator
to Invertair Outdoor unit, Invertair Indoor
unit and Ducted Gas Heater. If electricity
is available, the unit may be timing out on
the inbuilt safety timer. Wait 5 minutes and
re-check.
II. If fan is blowing on Outdoor unit, check
large pipe's temperature, this pipe should
be cold to touch. If not cold, please have
the installer check for refrigerant leaks
before calling Braemar Service on
1300 657 506.
5. Does the Invertair Add-On Cooling unit run
for short periods of time?
1. If No, refer 4.a.ii above
2. If Yes,
a. Check to ensure enough outlets
are open.
c. The Invertair™ True Inverter Add-
On Cooling unit has special safety
features built in to protect the system.
It will switch off the Add-On Cooling
unit output signal when the supply air
temperature drops below a pre-set
minimum value and will restart after
the supply air temperature rises by a
pre-set value.
d. Call the installer to check you have
the required number of outlets open.
e. Once the above have been
checked and repaired as required, call
1300 657 506.
Please NOTE!
It is important that you recognise whether the
fault is with the Ducted Gas Heater or if the
fault is with the Braemar Invertair™ - True
Inverter Add-On Cooling unit. For prompt,
before calling the appropriate number below.
For Refrigerated Cooling Issues
1300 657 506
For Ducted Heater Issues
1300 650 644
When calling the Warranty Service number,
please ensure you have your model and serial
number available, along with date of purchase,
and if possible a description of the problem.
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