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Important Information
Network Camera
WV-SFN311L
Model No.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
PGQX1611XB
sL0614-3084
Printed in China

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Table of Contents
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Summary of Contents for Panasonic IDEHAL WV-SFN311L

  • Page 1 Important Information Network Camera WV-SFN311L Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. PGQX1611XB sL0614-3084 Printed in China...
  • Page 2 For U.S.A. WARNING: The model number and serial number of this product may be found on the surface of the • To prevent injury, this apparatus must be unit. securely attached to the wall/ceiling in accor- You should note the model number and serial dance with the installation instructions.
  • Page 3: Table Of Contents

    Contents Important safety instructions ......................4 Limitation of liability ........................5 Disclaimer of warranty ........................5 Preface ............................6 Main functions ..........................6 About the user manuals ........................ 7 System requirements for a PC ...................... 7 Trademarks and registered trademarks..................8 Copyright ............................
  • Page 4: Important Safety Instructions

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Only use attachments/accessories specified by the manufacturer. 1 0) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. S3125A 1 1) Unplug this apparatus during lightning storms or when unused for long periods of time. 1 2) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  • Page 5: Limitation Of Liability

    THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;...
  • Page 6: Preface

    Preface The network camera WV-SFN311L is designed to operate using a PC on a network (10BASE- T/100BASE-TX). By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni- tored on a PC via a network. Note: • It is necessary to configure the network settings of the PC and its network environment to moni- tor images from the camera on the PC. It is also necessary to install a web browser on the PC. Main functions Equipped with a new codec engine The redesigned codec engine can output up to 60 frames per second in HD quality. Equipped with an enhanced Super Dynamic function and widened dynamic range to 133 dB By combining images taken at different shutter speeds and using pixel level brightness correction, more natural looking pictures can be taken even when objects have large differences in illumination. * Super Dynamic function is automatically set Off on 60 fps mode. Equipped with a high-sensitivity MOS sensor and noise reduction function (MNR) The high-sensitivity sensor and new method of noise reduction (MNR: Multi-process Noise Reduction) make it possible to take easy-to-view images even under low illumination conditions.
  • Page 7: About The User Manuals

    About the user manuals There are 3 sets of operating instructions for the WV-SFN311L as follows. • Important Information (this document): Provides information about the cautions required for safely using and installing this camera. • Installation Guide*: Explains how to connect devices. • Operating Instructions (included in the CD-ROM): Explains how to perform the settings and how to operate this camera. ® ® Adobe Reader is required to read these operating instructions on the provided CD-ROM. When the Adobe Reader is not installed on the PC, download the latest Adobe Reader from the Adobe web site and install it.
  • Page 8: Trademarks And Registered Trademarks

    • For further information about PC system requirements and precautions for when using Microsoft Windows 8.1, Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click “Manual” - “Open” from the supplied CD-ROM and ® ® refer to “Notes on Windows / Internet Explorer versions”. • F or information on the operation verification of the supported operating systems and web browsers, refer to our website at http://security.panasonic.com/pss/security/support/index.html. Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, and DirectX are either registered trade- marks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries. • Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • SDXC Logo is a trademark of SD-3C, LLC.
  • Page 9: Network Security

    Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks. • Use this unit in a network secured by a firewall, etc. • If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
  • Page 10: Precautions

    Precautions Refer installation work to the dealer. Do not use this product in an inflammable Installation work requires technique and experi- atmosphere. ence. Failure to observe this may cause fire, Failure to observe this may cause an explosion electric shock, injury, or damage to the product. resulting in injury. Be sure to consult the dealer. Avoid installing this product in the loca- Stop the operation immediately when tions where salt damage occurs or corro- something is wrong with this product.
  • Page 11 Do not install or clean the camera, or This product is designed to be used touch this product, the power cable or the indoors. This product is not operable connected cables during thunder storms. outdoors. Failure to observe this may cause electric shock. Make sure that the product does not become wet.
  • Page 12 About the automatic status detection Operating Instructions on the provided function CD-ROM for how to format an SD memory When this product malfunctions due to exoge- card. nous noise, etc. for 30 seconds or more, the • When some SD memory cards are used product will automatically reset and will return with this product, the product may not to normal state. When the product is reset, ini- work properly or performance deterioration tialization will be carried out as when the power may be caused. Use the SD memory of the product is turned on. When the product cards recommended in page 22. repeatedly resets, exogenous noise level around the product may be high and that may About the MOS image sensor cause malfunction. Contact your dealer for • When continuously shooting a bright light instructions. source such as a spotlight, the color filter of the MOS image sensor may become Transmission interval deteriorated and this may cause discolor- Image transmission interval may become slow ation. Even when changing the fixed depending on the network environment, PC shooting direction after continuously performance, shooting subject, access num- shooting a spotlight for a certain period,...
  • Page 13 Cleaning of the internal and external parts of the dome cover Dirt or fingerprints on the dome cover may greatly affect the quality of pictures taken at night. Therefore, remove any dirt from the dome cover by using cleaning paper or other products. If there are marks left on the inside of the dome cover from the light-blocking rubber ring, remove any marks from the dome cover by using cleaning paper or other products. AVC Patent Portfolio License THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM Code label The code labels (accessory) are required at inquiry for trouble. Use caution not to lose...
  • Page 14: Precautions For Installation

    Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. For information about the installation tasks, refer to the provided Installation Guide. Do not place this product in the following Power supply This product has no power switch.
  • Page 15 Before installation PoE (Power over Ethernet) • Use the attachment plate (accessory), Use a PoE hub/device that is compliant with IEEE802.3af standard. base bracket (accessory), or an optional mount bracket to install the camera on the ceiling or wall. Router • Anchor bolts and screws used to mount When connecting this product to the Internet, the camera on the ceiling or wall are not use a broadband router with the port forward- supplied. Prepare bolts and screws that ing function (NAT, IP masquerade). match the structure and materials of the Refer to the Operating Instructions on the pro- installation location and satisfy the perfor- vided CD-ROM for further information about mance and reliability specifications shown the port forwarding function. below. LAN cable Required screws: M4 (4 pcs.) Shielded (STP*) LAN cables must be used with Minimum pull-out strength: 196 N {44 lbf} this unit to ensure compliance with EMC stan- (per 1 pc.) (when the camera is installed on dards. the ceiling or a wall using the attachment * For Europe plate (accessory) or the base bracket (accessory)) Time &...
  • Page 16: Troubleshooting

    Guide Check if the hub or router in use is operating appropriately. connected to the • Isn't the LAN cable connected to the camera broken? camera. Replace the cable with another one. • Isn’t the write protect switch of the inserted SD mem- ory card set to “LOCK”? Unlock the write protect switch of the SD memory card. • Hasn't the inserted SD memory card been formatted Operating on a PC? SD ERROR/AF indi- Instructions Use an SD memory card formatted on the camera. cator lights red or (included in Or install the software to format the SD memory card blinks red the on the PC. Refer to our website CD-ROM) (http://security.panasonic.com/pss/security/support/ info.html) for further information about the supported software. • Isn't the inserted SD memory card faulty? Replace the card with a normal one.
  • Page 17 Reference Symptom Cause/solution pages • Check the following. • G rounding of the camera, a switching hub or peripheral devices are not done. • The camera is used near an electrical power line. • T he camera is used near a device which produces Audio input contains strong magnetic field or radio waves (such as near Installation noise. a TV/radio antenna, a motor of an air conditioning Guide system, a transformer, etc.) When audio input still contains noise even after checking the above possibilities, use a powered microphone or connect audio output with low output impedance. • Is there a wall or other reflecting surface or object Operating When the IR LED near the camera (including areas not displayed in Instructions lights, a part or all of images)? (included in the screen appears...
  • Page 18 About the indicator The indicator will light or blink as follows depending on the camera status. Indicator type and operation state Change of indicator indication ACT indicator When data is being sent via the network camera Blinks green (accessing) LINK indicator When the camera is able to communicate with the con- Lights orange nected device SD MOUNT indicator • W hen an SD memory card is inserted and could be Lights off → Blinks green → recognized Lights off • W hen data can be saved after the SD memory card is Lights off → Lights green inserted and the SD ON/OFF button is pressed • W hen data can be saved to the SD memory card Lights green • W hen the SD memory card is removed after holding Lights green → Blinks green →...
  • Page 19: Specifications

    Specifications Basic • Power source: 12 V DC±10 %, PoE (IEEE802.3af compliant: DC36-57 V) Power consumption: DC power supply: 12 V DC/600 mA/Approx. 7.2 W (PoE: Class 0 device) PoE Device: 48 V DC/200 mA/Approx. 9.6 W Standby power: DC power supply: 12 V DC/250 mA/Approx. 3.0 W PoE Device: 48 V DC/80 mA/Approx. 3.8 W Operating environment –10 °C to +50 °C {14 °F to 122 °F} Ambient operating temperature: Ambient starting temperature: –10 °C to +50 °C {14 °F to 122 °F} Ambient operating humidity: 10 % to 90 % (no condensation) Storage environment Storage temperature: –30 °C to +60 °C {–22 °F to 140 °F} Storage humidity: 10 % to 95 % (no condensation) IR LED irradiation distance: 30 m {98.43 feet} Monitor output (for adjust- VBS: 1 .0 V [p-p]/75 Ω, composite, ø3.5 mm mini jack (monaural) ment): An NTSC or PAL monitor can be connected to the camera (use the selector switch or software to select the monitor type). MONITOR OUT conversion plug included ⇔ (ø3.5 mini-jack RCA jack) External I/O terminals: ALARM IN 1 (DAY/NIGHT IN)/ ALARM IN 2 (ALARM OUT)/ ALARM IN 3 (AUX OUT) (x1 each) DAY/NIGHT IN, ALARM OUT, and AUX OUT can be used by changing the settings of Terminal 1, Terminal 2, and Terminal 3.
  • Page 20 Camera • Image sensor: Approx. 1/3 type MOS image sensor Built-in primary color filter Effective pixels: 1296 (H) x 1032 (V) Approx. 1.3 mega pixels Scanning area: 4.864 mm (H) x 3.891 mm (V) {3/16 inches (H) x 5/32 inches (V)} Scanning system: Progressive Minimum illumination: Color : 0.01 lx {0.00093 foot-candle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0007 lx {0.00007 foot-candle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)* BW : 0 .003 lx {0.00028 foot-candle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0002 lx {0.00002 foot-candle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)* * Converted value Super-Dynamic: On (High)/ On (Normal)/ Off * Super Dynamic function is automatically set Off on 60 fps mode. Dynamic range: 133 dB typ. (Super Dynamic: On) * W hen 60 frames is set, the function of super dynamic will change to off. Face SD (Super-Dynamic): On/ Off (only when Super Dynamic: On) Gain (AGC): On (Low)/ On (Mid)/ On (High)/ Off Adaptive black stretch: On/ Off (only when Super Dynamic: Off) Back light compensation (BLC): On/ Off (only when Super Dynamic: Off)
  • Page 21 Lens • Zoom ratio: 2x Extra optical zoom is available when VGA resolution is used. Focal length: 2.8 mm – 10 mm {1/8 inches – 13/32 inches} Maximum aperture ratio: 1:1.6 (WIDE) – 1:4.0 (TELE) Focus range: 0.3 m – ∞ Aperture range: F1.6 – T176 (F176 equivalent, close) Angular field of view: [16:9 mode] Horizontal: 27.9° (TELE) – 100.5° (WIDE) Vertical: 15.7° (TELE) – 54.8° (WIDE) [4:3 mode] Horizontal: 27.9° (TELE) – 100° (WIDE) Vertical: 21° (TELE) – 73.9° (WIDE) Adjusting angle: Horizontal: ±180° Vertical: 0° to 85° Image tilt adjustment range: –225° (Left) to +120° (Right) • Network Network: 10BASE-T/100BASE-TX, RJ-45 connector Resolution: 1.3 mega pixel [16:9] (30 fps mode)/1.3 mega pixel [16:9] (60 fps H.264 mode) JPEG (MJPEG) 1280x720, 640x360, 320x180, 160x90 1.3 mega pixel [4:3] (30 fps mode) 1280x960, 800x600, VGA, 400x300, QVGA, 160x120 Image compression method: H.264* Image quality: Low/ Normal/ Fine Transmission type: Unicast/Multicast Video bit rate: (Constant bit rate/ Best effort/ Advanced VBR) 64 kbps/ 128 kbps*/ 256 kbps*/ 384 kbps*/ 512 kbps*/ 768 kbps*/ 1024 kbps*/ 1536 kbps*/ 2048 kbps*/ 3072 kbps*/...
  • Page 22 Windows Internet Explorer 11 (32-bit) Windows Internet Explorer 10 (32-bit) Windows Internet Explorer 9 (32-bit) Windows Internet Explorer 8 (32-bit) Windows Internet Explorer 7 (32-bit) Maximum concurrent 14 (Number of sessions that can connect to cameras at the same access number: time) * Depends on network conditions FTP client: Alarm image transmission, FTP periodic transmission (When the FTP transmission is failed, backup on an optional SD memory card is available.) Multi-screen: Up to 16 camera images can be displayed simultaneously on a multi-screen. (Including the camera itself) Compatible SDXC/SDHC/ Manufactured by Panasonic (SD speed class 4 or higher) SD memory card: SDXC memory card: 64 GB SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 2 GB (except miniSD card and microSD card) Cellular phone compatibility: JPEG image, AUX control (by access level) Mobile terminal compatibility: iPad, iPhone, iPod touch (iOS 4.2.1 or later) (As of October, 2013)* Android mobile terminals *1 Transmission for 4 streams can be individually set. *2 AAC-LC (Advanced Audio Coding - Low Complexity) is only used when recording audio on an SD memory card. *3 For further information about PC system requirements and precautions for when using Microsoft Windows 8.1, Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click “Manual” - “Open” from the supplied CD-ROM and ® ® refer to “Notes on Windows / Internet Explorer versions”.
  • Page 23: Standard Accessories

    Standard accessories Important Information (this document) ....1 pc. Installation Guide ..........1 set Warranty card ............1 set CD-ROM* ............1 pc. Code label* ............1 pc. The following parts are used during installation procedures. Attachment plate ..........1 pc. Template A (for the attachment plate) ....1 sheet. Bit ...............1 pc. MONITOR OUT conversion plug ......1 pc. Cable tie ........2 pcs. (incl. 1 spare) External I/O terminal plug* ........1 pc. Power cord plug* ..........1 pc. *1 T he CD-ROM contains the operating instructions and different kinds of tool software programs. *2 T his label may be required for network management. The network administrator shall retain the code label. *3 T he external I/O terminal plug and power cord plug are attached to the camera. Optional accessories User License Accessory (For H.264): BB-HCA8A BB-HCA8CE Ceiling Mount Bracket:...
  • Page 24 For Europe and other countries: Panasonic Corporation Panasonic System Communications Company of North America, http://panasonic.net Unit of Panasonic Corporation Panasonic System Networks Co., Ltd. of North America Fukuoka, Japan www.panasonic.com/business/ For customer support, call 1.800.528.6747 Authorised Representative in EU: Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Testing Centre Panasonic Canada Inc.

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