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Other Things You Should Know
Troubleshooting
Your Tao xm2go should provide you with trouble-free performance without needing any servicing. If it does not
appear to be working properly, first try to remedy the problem by following these steps:
1. Attach all connections firmly and securely.
2. Make sure the battery is fully charged.
3. Reset your Tao xm2go by removing the battery cover and inserting a paper clip into the hole marked "RESET"
at the upper left-hand corner of the case.
If you see this on the display...
NO SIGNAL
Cause: The XM signal is being blocked
ANTENNA
Cause: Possible problem with the built-in or external XM
antenna.
ANTENNA
Cause: When using home stand or vehicle cradle, home
or vehicle antenna is not plugged in.
OFF AIR
Cause: The channel is not currently broadcasting.
LOADING
Cause: Your Tao xm2go is acquiring audio or program
information from the XM signal.
38
You should...
Move your Tao xm2go away from obstructed area, e.g.
an underground garage
Connect the external antenna. Make sure the cable and
connector are not damaged or kinked.
Make sure the home or vehicle antenna is plugged into
the home stand or vehicle cradle.
Tune to another channel.
This message should disappear in a few seconds in
good signal conditions.
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