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Washing machine
[en]
User manual and installation
instructions
W946UX0GB

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Summary of Contents for NEFF W946UX0GB

  • Page 1 Washing machine [en] User manual and installation instructions W946UX0GB...
  • Page 2: Table Of Contents

    For further information, please refer to the Digital User Guide. Table of contents 1 Safety ..........   4 6 Before using for the first time ...    19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 15 Intelligent dosing system ..   34 15.1 Starting the programme with intelligent dosing sys- tem ......... 34 15.2 Filling the dispensers ..... 34 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 35 16 Basic settings......   36 17 Cleaning and servicing ....    36 17.1 Cleaning the drum.... 36 17.2 Cleaning the detergent drawer........ 36...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
  • Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
  • Page 14: Connecting The Appliance

    en Installation and connection Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
  • Page 15: Aligning The Appliance

    Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes Programme selector...
  • Page 19: Before Using For The First Time

    Before using for the first time en Add washing powder to the manual dosing compartment. To prevent foaming, use only half Before using for the first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling.
  • Page 20 en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining ⁠   10 "Ready in" time → "Buttons", Page 23 9,0 kg Recommended...
  • Page 21 Display en display Designation More information Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean Flashes: Drum is dirty.
  • Page 22 en Display display Designation More information Door ¡ Lights up: The door is locked and can- not be opened. ¡ Flashes: The door is not closed prop- erly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡...
  • Page 23 Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24: Cycle

    en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off ⁠   3s (Child Lock ¡ Activate → "Childproof lock", Page 33 3 sec.) ¡ Deactivate (Basic Settings) Multiple selection Basic settings (Prewash) ¡...
  • Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 32 If you briefly press the button, you can set customised program settings for your program.
  • Page 26: Programmes

    en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed.
  • Page 27 Programmes en Programme Description Max. load (kg) Easy Care Wash items made from synthetic or blended fab- rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Mixed Load Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry.
  • Page 28 en Programmes Programme Description Max. load (kg) Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate . The laundry is only given a short spin and can be removed while still dripping wet.
  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super Quick Wash items made from cotton, or synthetic or blen- 15'/30'...
  • Page 30: Preparing The Laundry

    – Tie cloth belts, apron strings, in the digital instruction manual by etc. together or use a laundry scanning the QR code in the table of contents or on www.neff-interna- bag. – Tie together longer drawstrings, tional.com. and tie cords with solid end- 11.1 Preparing the laundry...
  • Page 31: Detergents And Care

    Detergents and care products 13.1 Switching on the appli- Notes ¡ More detailed instructions for use ance can be found on www.neff-interna- Requirement: The appliance has tional.com or by scanning the QR been correctly installed and connec- code on the title page of this user ted.
  • Page 32: Saving The Programme Settings

    en Basic operation Notes 13.6 Adding detergent and ¡ The programme settings are not care product saved permanently for the pro- gramme. For programmes in which intelligent ¡ The setting is saved if you activate dosing is not possible or desirable, or deactivate the intelligent dosing you can add detergent manually.
  • Page 33: Cancelling The Programme

    Childproof lock en appears, it is not pos- Wipe the rubber gasket dry and re- Note: If sible to add laundry. move any foreign objects. When goes out, it is possible to add laundry. Open the appliance door. Add or remove laundry. Close the appliance door.
  • Page 34: Intelligent Dosing System

    en Intelligent dosing system Requirements Intelligent dosing system 15 Intelligent dosing sys- ¡ The laundry is prepared. → "Preparing the laundry", Page 30 ¡ The laundry is sorted. Sorting laun- The optimum quantities of liquid de- Intelligent dosing system ¡ The laundry is placed in the appli- tergent and fabric softener are dis- ance.
  • Page 35: Dispenser Contents

    Intelligent dosing system en the detergent drawer beforehand. manual dosing. → "Cleaning the detergent drawer", → "Adding detergent and care Page 36 product", Page 32 If you want to use both dispensers Push in the detergent drawer. for liquid detergent, adjust the con- Adjust the basic dosage tents of the dispensers → Page 35.
  • Page 36: Basic Settings

    QR code in the table of detergent dispenser. contents or on www.neff-interna- ATTENTION! tional.com. The pump unit contains electrical components. Electrical components...
  • Page 37 Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
  • Page 38: Cleaning The Drain Pump

    en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 17.3 Cleaning the drain pump holder.
  • Page 39 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 38 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 40 en Cleaning and servicing Insert the pump cap. Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump. Turn on the water tap. Insert the mains plug.
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42 en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance.
  • Page 43 Troubleshooting en Fault Cause and troubleshooting flashes. Voltage under-usage may cause extension of a pro- gramme. No remedial action possible. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 44 en Troubleshooting Fault Cause and troubleshooting The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶ The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. ▶...
  • Page 45 Troubleshooting en Fault Cause and troubleshooting The door cannot Wait until the temperature has dropped. ▶ be opened. → "Cancelling the programme", Page 33 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 26 Power failure. Open the door using the emergency release. ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
  • Page 47 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 48 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The spin result is not Drain pipe or water outlet hose is blocked. satisfactory. The laun- Clean the drain pipe and the water outlet hose. ▶ dry is too wet/too Drain pipe or water drain hose is caught or jammed. damp.
  • Page 50 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the dry laundry. → "Detergents and care products", Page 31 Drain the dispenser. → "Cleaning the detergent drawer", Page 36 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 36 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
  • Page 52: Emergency Release

    Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.neff-interna- tional.com. Turn off the water tap. Empty the water inlet hose.
  • Page 53: Disposing Of Old Appliance

    Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
  • Page 54 en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
  • Page 55: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 56: Technical Data

    en  Technical data EPREL product database. Please Technical data 22  Technical data then follow the instructions on searching for the model. The model Technical data identifier is made up of the charac- Appliance height 84,5 cm ters before the slash in the product Appliance width 59,8 cm number (E-Nr.) on the rating plate.
  • Page 60 Constructa-Neff Vertriebs-GmbH Carl-Wery-Straße 34 81739 München GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom *9001673164* 9001673164 010913...

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