For further information, please refer to the Digital User Guide. Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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15 Intelligent dosing system .. 34 15.1 Starting the programme with intelligent dosing sys- tem ......... 34 15.2 Filling the dispensers ..... 34 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 35 16 Basic settings...... 36 17 Cleaning and servicing .... 36 17.1 Cleaning the drum.... 36 17.2 Cleaning the detergent drawer........ 36...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes Programme selector...
Before using for the first time en Add washing powder to the manual dosing compartment. To prevent foaming, use only half Before using for the first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling.
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en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 "Ready in" time → "Buttons", Page 23 9,0 kg Recommended...
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Display en display Designation More information Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean Flashes: Drum is dirty.
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en Display display Designation More information Door ¡ Lights up: The door is locked and can- not be opened. ¡ Flashes: The door is not closed prop- erly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡...
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Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off 3s (Child Lock ¡ Activate → "Childproof lock", Page 33 3 sec.) ¡ Deactivate (Basic Settings) Multiple selection Basic settings (Prewash) ¡...
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Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 32 If you briefly press the button, you can set customised program settings for your program.
en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed.
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Programmes en Programme Description Max. load (kg) Easy Care Wash items made from synthetic or blended fab- rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Mixed Load Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry.
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en Programmes Programme Description Max. load (kg) Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate . The laundry is only given a short spin and can be removed while still dripping wet.
Programmes en Programme Description Max. load (kg) Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super Quick Wash items made from cotton, or synthetic or blen- 15'/30'...
– Tie cloth belts, apron strings, in the digital instruction manual by etc. together or use a laundry scanning the QR code in the table of contents or on www.neff-interna- bag. – Tie together longer drawstrings, tional.com. and tie cords with solid end- 11.1 Preparing the laundry...
Detergents and care products 13.1 Switching on the appli- Notes ¡ More detailed instructions for use ance can be found on www.neff-interna- Requirement: The appliance has tional.com or by scanning the QR been correctly installed and connec- code on the title page of this user ted.
en Basic operation Notes 13.6 Adding detergent and ¡ The programme settings are not care product saved permanently for the pro- gramme. For programmes in which intelligent ¡ The setting is saved if you activate dosing is not possible or desirable, or deactivate the intelligent dosing you can add detergent manually.
Childproof lock en appears, it is not pos- Wipe the rubber gasket dry and re- Note: If sible to add laundry. move any foreign objects. When goes out, it is possible to add laundry. Open the appliance door. Add or remove laundry. Close the appliance door.
en Intelligent dosing system Requirements Intelligent dosing system 15 Intelligent dosing sys- ¡ The laundry is prepared. → "Preparing the laundry", Page 30 ¡ The laundry is sorted. Sorting laun- The optimum quantities of liquid de- Intelligent dosing system ¡ The laundry is placed in the appli- tergent and fabric softener are dis- ance.
Intelligent dosing system en the detergent drawer beforehand. manual dosing. → "Cleaning the detergent drawer", → "Adding detergent and care Page 36 product", Page 32 If you want to use both dispensers Push in the detergent drawer. for liquid detergent, adjust the con- Adjust the basic dosage tents of the dispensers → Page 35.
QR code in the table of detergent dispenser. contents or on www.neff-interna- ATTENTION! tional.com. The pump unit contains electrical components. Electrical components...
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Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 17.3 Cleaning the drain pump holder.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 38 hot. Since water may remain in the Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the pump cap. Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump. Turn on the water tap. Insert the mains plug.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance.
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Troubleshooting en Fault Cause and troubleshooting flashes. Voltage under-usage may cause extension of a pro- gramme. No remedial action possible. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶ The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. ▶...
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Troubleshooting en Fault Cause and troubleshooting The door cannot Wait until the temperature has dropped. ▶ be opened. → "Cancelling the programme", Page 33 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 26 Power failure. Open the door using the emergency release. ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Drain pipe or water outlet hose is blocked. satisfactory. The laun- Clean the drain pipe and the water outlet hose. ▶ dry is too wet/too Drain pipe or water drain hose is caught or jammed. damp.
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the dry laundry. → "Detergents and care products", Page 31 Drain the dispenser. → "Cleaning the detergent drawer", Page 36 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted.
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 36 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.neff-interna- tional.com. Turn off the water tap. Empty the water inlet hose.
Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
en Technical data EPREL product database. Please Technical data 22 Technical data then follow the instructions on searching for the model. The model Technical data identifier is made up of the charac- Appliance height 84,5 cm ters before the slash in the product Appliance width 59,8 cm number (E-Nr.) on the rating plate.
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Constructa-Neff Vertriebs-GmbH Carl-Wery-Straße 34 81739 München GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom *9001673164* 9001673164 010913...
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