Troubleshooting - Canon ZR20 Instruction Manual

Digital video camcorder
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Troubleshooting

Refer to this checklist first if you have any problems with your camcorder.
Possible explanations are given for each problem on the list — turn to the page
numbers in parentheses for more information.
Make sure that the camcorder is properly connected if you are using it with a TV
or VCR. Consult your dealer or service outlet if problems persist.
Recording/Playback
Problem
? Nothing happens when I press the
buttons.
? The camcorder turned itself off.
? The cassette compartment stopped
mid-operation while
loading/unloading a cassette.
? The start/stop button doesn't work.
? There's no picture in the display.
? There's a blank blue screen in the
display.
? The camcorder won't focus.
Cause and/or what to do about it
• The camcorder is not set to the
appropriate mode (
• The cassette is not loaded or is set for
erasure prevention (
• The cassette has reached the end.
• The power source is not properly
connected, or the battery pack is
exhausted or not properly attached
(
11-15, 91).
• The function cannot be used in that
recording program (
• The camcorder was in record pause
mode for more than about 5 minutes
(
18).
• The battery pack is exhausted
(
12-15, 91).
• The battery pack's power is exhausted.
Recharge or change to a new battery
pack (
12-15).
• The cassette is not loaded or is set for
erasure prevention (
• The cassette has reached the end.
• The camcorder is not set to the
appropriate mode (
• You are attempting to play back or
record copyright protected material
(
76).
• The video heads are badly
contaminated (
• The camcorder is on manual focus
(
66).
• The viewfinder lens needs adjusting
(
88).
• The lens is dirty (
18, 26).
16-17).
50).
16-17).
18, 26).
95).
94).
E
97

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