Network Error - Wired - Samsung HT-H5500W Service Manual

4. Troubleshooting
4.1.9. Network Error – Wired
Ne twork Error
Cable connection
between set & Lan is ok?
Ye s
Check Network
test in the setup Is it ok with
MAC Adress?
Ye s
Check Network
test in the setup Is it ok from
IP Address to Gateway
Ping test?
Ye s
Check Network
test in the setup Is it ok Internet
Service Test?
Ye s
Contact to Nertwork
Service Provider.
NOTE
The connection between LAN and SET is direct. So there is no need to check H/W if there is network problem.
If it is, the problem is MAIN CHIP (IC1)'s BGA soldering problem.
It must be changed to a new board.
4-14
No
Is it ok with Network
Setting or IP setting
No
No
Ye s
Copyright© 1995-2013 SAMSUNG. All rights reserved.
Corre ctly conne ct
the e the rne t ca ble .
Cha nge Ma in Boa rd.
Che ck Your Ne twork S e tting
a nd if IP s e tting is right or not.
Che ck Your Route r.
Che ck Your Route r a nd
Re boot P owe r to Route r.