Philips 32PFG5509/78 Service Manual page 24

EN 24 5. TPM14.2L LA
Item Item value
57 ESTICKER NVM17
58 ESTICKER NVM18
59 ESTICKER NVM19
60 ESTICKER NVM20
61 ESTICKER RESET
62 DIM_LIB RESET
63 SRC_METER-RESET
64 AMBLIGHT RESET
65 ACFG RESET
66 AQ_INDEX
67 AUDIO TEST MODE
68 AUDIO CHANNEL TYPE
69 AUDIO SRS
70 TEST PATTERN
71 EDID UPDATE
72 TCON_GAMMA_UPDATE
73 DUMP PQ FROM TV
74 LOAD PQ to TV
75 DUMP AQ FROM TV
76 LOAD AQ to TV
77 PANEL FLIP
78 VGA_SOURCE
79 HDMI3
80 HDMI4
81 USB2
82 USB3
83 KEYBOARD CONFIG
84 LIGHT SENEOR TUNING
85 LIGHT SENSOR TYPE
86 TEMP SENSOR TYPE
87 AMBILIGHT_DRIVER
88 AMBILIGHT TYPE
89 LED TYPE
90 3D
91 SMALL SCREEEN
92 EXIF_FACTORY
How to Exit the Factory mode
Use one of the following methods:
• Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
• Ignore "Service unfriendly modes".
• Line number for every
line (to make CSM language independent).
• Set the screen mode to full
screen (all contents on screen is visible).
• After leaving the Customer Service Mode, the original
settings are restored.
• Possibility to use "CH+" or "CH-" for channel surfing, or
enter the specific channel number on the RC.
2014-Feb-28
Service Modes, Error Codes, and Fault Finding
Default value
32" 40" 42" 48"
0 - 0 0
0 - 0 0
0 - 0 0
0 - 0 0
Press OK Press OK Press OK ESTICKER reset
Press OK -
Press OK
Press OK
Press OK
Press OK
9 2 9 2
off
2.0
- off - -
Press OK
Press OK
Invalid - Invalid Invalid
Press OK
Press OK
Press OK
Press OK
off on off on
- off - -
- on - -
- off - -
- on - -
- off - -
- on - -
3 0 3 0
3
- 0 - -
0
0 1 1 0
- 2 - -
3 3 0
- off - -
Press OK
55" Description
ESTICKER value
0
ESTICKER value
0
ESTICKER value
0
ESTICKER value
0
Reset the Dimming
Reset the Source meter
AMBLIGHT RESET
REST ACFG
9 Audio Quality index
Used for audio testing during production
Defines the installed speaker system
- AUDIO SRS
With the "left" and "right" keys of the remote control various test patterns can be chosen
Used to enter a new EDID codes into the NVM
TCON gamma update
Invalid
Saves the picture quality data to a file "pq.bin" to the root of a FAT formatted USB
memory stick
Loads the picture quality data from a file "pq.bin" in to the TV
Saves the audio quality data to a file "AQ.bin" to the root of a FAT formatted USB
memory stick
Loads the audio quality data from a file "AQ.bin" in to the TV
off Flip panel
- Enable/Disable VGA source
- Enable/Disable HDMI3 source
- Enable/Disable HDMI4 source
- Enable/Disable USB2 source
- Enable/Disable USB3 source
- KEYBOARD CONFIG
3 Light sensor
Light sensor
- Tempreture sensor
Drive the Ambient light
1 The type of Ambient light
- The type of LED
3 3D on/off
- Small screen
Exits the Factory mode
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: "123654" (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Contents of CSM
• 1.1 Set Type This information is very helpful for a
helpdesk/workshop as reference for further diagnosis. In
this way, it is not necessary for the customer to look at the
rear of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM.
• 1.2 Production code Displays the production
code (the serial number) of the TV. Note that if an NVM is
replaced or is initialized after corruption, this production
code has to be re-written to NVM.
• 1.3 Installation date Indicates the date of the first
installation of the TV. This date is acquired via time
extraction.
• 1.4a Option Code 1 Gives the option codes of option
group 1 as set in SAM.
• 1.4b Option Code 2 Gives the option codes of option
group 2 as set in SAM.
• 1.5 SSB Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. This identification number is the 12NC number of the
SSB.
• 1.6 Display 12NC NVM read/write.
back to
div. table