Troubleshooting - Panasonic AW-HN40HKPJ Operating Instructions Manual

Troubleshooting

●
Operation
Symptom
No power
The status display lamp
flashes red continuously
The status display lamp
flashes red several times
Cannot operate
(common to wireless
remote control,
controller)
Cannot operate using
the wireless remote
control
Cause and remedial action
● Is the AC adaptor securely connected to the AC outlet?
● If the power plug of the AC adaptor connected properly?
● Is the network cable for the PoE+ (IEEE802.3at) compatible power
supply device and the unit connected properly?
● Power may not be supplied if the total power limit is exceeded on
power supply devices that allow connections to multiple PoE+
terminals.
 Refer to the operating instructions for the PoE+ power supply device.
● The PoE+ power supply conditions do not meet the specifications.
 Check the power supply device.
● An error such as an attempt to perform a recording operation
while an SD card is not inserted has occurred.
 Check the event log.
● Is the power on?
 If the unit's status display lamp is off or if it has lit up orange,
it means that the unit's power is not being supplied.
● Have the limiter functions been set?
● Has the correct unit to be operated been selected?
● Have the remote control's batteries run down or have the batteries
been installed with their polarities reversed?
 If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
● Has the IR ID setting been set correctly?
● Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light-sensing area
exposed to its light?
Reference
pages
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P.35
P.35
P.35
<Operations and
Settings>
P.105
<Operations and
Settings>
P.7
<Operations and
Settings>
P.121 to 122
<Operations and
Settings>
P.9
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<Operations and
Settings>
P.48, P.85
P.39
49