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Atos BullSequana Edge Customer Service Manual

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BullSequana Edge
Customer Service
Guide
86 A1 93FR 03 - March 2020
-1

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Summary of Contents for Atos BullSequana Edge

  • Page 1 BullSequana Edge Customer Service Guide 86 A1 93FR 03 - March 2020...
  • Page 2 The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not limited to, copying, distributing, modifying, and making derivative works. Copyright ©Bull SAS 2020 Printed in France Trademarks and Acknowledgements We acknowledge the right of proprietors of trademarks mentioned in this manual. All brand names and software and hardware product names are subject to trademark and/or patent protection.

  • Page 3: Table Of Contents

    Table of Contents Preface ................p‐1 Intended Readers .

  • Page 5: Preface

    Preface This guide explains how to replace the Customer Replaceable Units (CRU). The Bull support web site for the most up­to­date product information, documentation, firmware updates, software fixes and service offers: http://support.bull.com Important ATTENTION: Please read carefully the safety instructions before you perform the procedures described in this manual.

  • Page 7: Servicing A Network Antenna

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the antenna. Chapter 1.

  • Page 8: Removing A Network Antenna

    1.1. Removing a network antenna Required Tools None Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the aesthetic top cover if the aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 9 5. Remove the external antenna Rear view Chapter 1. Servicing a network antenna...

  • Page 10: Installing A Network Antenna

    1.2. Installing a network antenna Required Tools None Procedure 1. Take hold of the new component 2. Install the external antenna Rear view 3. Intall the aesthetic top cover if the aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 11 4. Connect the power supply cable Rear view 5. Power on the server Chapter 1. Servicing a network antenna...

  • Page 13: Servicing A Fan

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the fan. Chapter 2. Servicing a fan...

  • Page 14: Removing A Fan

    2.1. Removing a fan Required Tools None Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 15 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 2. Servicing a fan...
  • Page 16 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 17 6. Remove the processor air duct Front view Chapter 2. Servicing a fan...
  • Page 18 7. Remove the accelerator air duct Front view Customer Service Guide...
  • Page 19 8. Remove the fan 1. Disconnect the fan cable. 2. Press the fan latch (A) in. 3. Pull the fan up. Front view Chapter 2. Servicing a fan...

  • Page 20: Installing A Fan

    2.2. Installing a fan Required Tools None Procedure 1. Take hold of the new component 2. Install the fan 1. Put the fan into place. 2. Connect the fan cable. Front view Customer Service Guide...
  • Page 21 3. Install the accelerator air duct Front view Chapter 2. Servicing a fan...
  • Page 22 4. Install the processor air duct Front view 2-10 Customer Service Guide...
  • Page 23 5. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view Chapter 2. Servicing a fan 2-11...
  • Page 24 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 6. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover 2-12 Customer Service Guide...
  • Page 25 7. Connect the power supply cable Rear view 8. Power on the server Chapter 2. Servicing a fan 2-13...

  • Page 27: Servicing The Processor Air Duct

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the processor air duct. Chapter 3.

  • Page 28: Removing The Processor Air Duct

    3.1. Removing the processor air duct Required Tools None Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 29 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 3. Servicing the processor air duct...
  • Page 30 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 31 6. Remove the processor air duct Front view Chapter 3. Servicing the processor air duct...

  • Page 32: Installing The Processor Air Duct

    3.2. Installing the processor air duct Required Tools None Procedure 1. Take hold of the new component 2. Install the processor air duct Front view Customer Service Guide...
  • Page 33 3. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view Chapter 3. Servicing the processor air duct...
  • Page 34 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 4. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 35 5. Connect the power supply cable Rear view 6. Power on the server Chapter 3. Servicing the processor air duct...

  • Page 37: Servicing A Memory Module

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the memory module. Chapter 4.

  • Page 38: Removing A Memory Module

    4.1. Removing a memory module Required Tools None Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 39 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 4. Servicing a memory module...
  • Page 40 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 41 6. Remove the processor air duct Front view Chapter 4. Servicing a memory module...
  • Page 42 7. Remove the memory module Important Always hold the module by the edges to avoid electrical and structural damage. 1. Press the retention latches down to release the memory module 2. Remove the memory module Front view Customer Service Guide...

  • Page 43: Installing A Memory Module

    4.2. Installing a memory module Required Tools None Procedure 1. Take hold of the new component 2. Install the memory module Important Always hold the module by the edges to avoid electrical and structural damage. 1. Make sure that the retention latches at both ends of the memory module connector are pushed outward to the open position.
  • Page 44 2. Carefully push down on each side of the memory module until it sits in the slot and the retention latches close. Front view Customer Service Guide...
  • Page 45 3. Install the processor air duct Front view Chapter 4. Servicing a memory module...
  • Page 46 4. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view 4-10 Customer Service Guide...
  • Page 47 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 5. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Chapter 4.
  • Page 48 6. Connect the power supply cable Rear view 7. Power on the server 4-12 Customer Service Guide...

  • Page 49: Servicing An Accelerator

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the accelerator. Chapter 5.

  • Page 50: Removing An Accelerator

    5.1. Removing an accelerator Required Tools T10 Torx screwdriver Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 51 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 5. Servicing an accelerator...
  • Page 52 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 53 6. Remove the accelerator air duct Front view Chapter 5. Servicing an accelerator...
  • Page 54 7. Remove the accelerator 1. Remove the screw. 2. Pull the accelerator out. Front view Customer Service Guide...

  • Page 55: Installing An Accelerator

    5.2. Installing an accelerator Required Tools T10 Torx screwdriver Procedure 1. Take hold of the new component 2. Install the accelerator 1. Position the accelerator. 2. Tighten the screw. Top view Chapter 5. Servicing an accelerator...
  • Page 56 3. Install the accelerator air duct Front view Customer Service Guide...
  • Page 57 4. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view Chapter 5. Servicing an accelerator...
  • Page 58 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 5. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover 5-10 Customer Service Guide...
  • Page 59 6. Connect the power supply cable Rear view 7. Power on the server Chapter 5. Servicing an accelerator 5-11...

  • Page 61: Servicing A 2.5" Disk

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the disk. Chapter 6. Servicing a 2.5" disk...

  • Page 62: Removing A 2.5" Disk

    6.1. Removing a 2.5" disk Required Tools Flat screwdriver Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 63 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 6. Servicing a 2.5" disk...
  • Page 64 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 65 6. Remove the disk cage assembly 1. Disconnect the power and signal cables from the disk. 2. Push in the latches on either side of the disk cage assembly lock. 3. Pull on the lock and disk cage assembly to unlock the assembly. 4.
  • Page 66 7. Remove the disk 1. Turn the disk cage assembly over. 2. Remove the screws. 3. Remove the disk. Customer Service Guide...

  • Page 67: Installing A 2.5" Disk

    6.2. Installing a 2.5" disk Required Tools Flat screwdriver Procedure 1. Take hold of the new component 2. Install the disk 1. Position the disk cage on top of the disk. 2. Tighten the screws. Chapter 6. Servicing a 2.5" disk...
  • Page 68 3. Install the disk cage assembly 1. Turn the disk cage assembly over 2. Locate the three guide pins Customer Service Guide...
  • Page 69 3. Put the disk cage assembly into place 4. Push in the latches on either side of the disk cage assembly lock. 5. Push the lock and disk cage assembly to secure the assembly into place. 6. Connect the power and signal cables to the disk. Chapter 6.
  • Page 70 4. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view 6-10 Customer Service Guide...
  • Page 71 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 5. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Chapter 6.
  • Page 72 6. Connect the power supply cable Rear view 7. Power on the server 6-12 Customer Service Guide...

  • Page 73: Servicing A 3.5" Disk

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the disk. Chapter 7. Servicing a 3.5” disk...

  • Page 74: Removing A 3.5" Disk

    7.1. Removing a 3.5" disk Required Tools Phillips screwdriver Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 75 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 7. Servicing a 3.5” disk...
  • Page 76 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 77 6. Remove the disk cage assembly 1. Disconnect the power and signal cables from the disk. 2. Push in the latches on either side of the disk cage assembly lock. 3. Pull on the lock and disk cage assembly to unlock the assembly. 4.
  • Page 78 7. Remove the disk 1. Turn the disk cage assembly over. 2. Remove the screws. 3. Remove the disk. Customer Service Guide...

  • Page 79: Installing A 3.5" Disk

    7.2. Installing a 3.5" disk Required Tools Phillips screwdriver Procedure 1. Take hold of the new component 2. Install the disk 1. Position the disk cage on top of the disk. 2. Tighten the screws. Chapter 7. Servicing a 3.5” disk...
  • Page 80 3. Install the disk cage assembly 1. Turn the disk cage assembly over 2. Locate the three guide pins Customer Service Guide...
  • Page 81 3. Put the disk cage assembly into place 4. Push in the latches on either side of the disk cage assembly lock. 5. Push the lock and disk cage assembly to secure the assembly into place. 6. Connect the power and signal cables to the disk. Chapter 7.
  • Page 82 4. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view 7-10 Customer Service Guide...
  • Page 83 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 5. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Chapter 7.
  • Page 84 6. Connect the power supply cable Rear view 7. Power on the server 7-12 Customer Service Guide...

  • Page 85: Servicing An Intrusion Detection Switch

    Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. BullSequana Edge Description Guide, 86 A1 65FR to locate the intrusion detection switch. Chapter 8.

  • Page 86: Removing An Intrusion Detection Switch

    8.1. Removing an intrusion detection switch Procedure 1. Unpack the new component on a clean ESD-protected work surface 2. Power off the server 3. Disconnect the power supply cable Rear view 4. Remove the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Customer Service Guide...
  • Page 87 5. Remove the cover 1. Rotate the external antennas to the horizontal position. Side view 2. Unlock the cover latch. Front view Chapter 8. Servicing an intrusion detection switch...
  • Page 88 3. Pull the latch up. Side view 4. Remove the cover. Front view Customer Service Guide...
  • Page 89 6. Remove the accelerator air duct Front view Chapter 8. Servicing an intrusion detection switch...
  • Page 90 7. Remove the accelerators For each accelerator, perform the following steps: 1. Remove the screw. 2. Pull the accelerator out. Front view Customer Service Guide...
  • Page 91 8. Remove the intrusion detection switch and cable 1. Disconnect the intrusion detection switch cable from the motherboard. 2. Unclip the intrusion detection switch from the bracket and move out and Rear view Chapter 8. Servicing an intrusion detection switch...

  • Page 92: Installing An Intrusion Detection Switch

    8.2. Installing an intrusion detection switch Procedure 1. Take hold of the new component 2. Install the intrusion detection switch and cable 1. Move the intrusion detection switch down to the bracket Rear view Customer Service Guide...
  • Page 93 2. Clip the intrusion detection switch into the bracket. Rear view 3. Connect the intrusion detection switch cable to the motherboard. Chapter 8. Servicing an intrusion detection switch...
  • Page 94 3. Install the accelerators For each accelerator, perform the following steps: 1. Position the accelerator. 2. Tighten the screw. Top view 8-10 Customer Service Guide...
  • Page 95 4. Install the accelerator air duct Front view Chapter 8. Servicing an intrusion detection switch 8-11...
  • Page 96 5. Install the cover 1. Put the cover into place. Front view 2. Close the latch. Side view 8-12 Customer Service Guide...
  • Page 97 3. Lock the latch to secure the cover in place. Front view 4. Rotate the external antennas to the vertical position. Side view 6. Install the top aesthetic cover if aesthetic covers are present Appendix A Servicing the top aesthetic cover Chapter 8.
  • Page 98 7. Connect the power supply cable Rear view 8. Power on the server 8-14 Customer Service Guide...

  • Page 99: Appendix A. Servicing The Top Aesthetic Cover

    Appendix A. Servicing the top aesthetic cover A.1. Removing the top aesthetic cover Required Tools None Procedure 1. Unlock the top aesthetic cover Pull the plunger on the left and push the latch on the right using both your hands. Rear view Appendix A.
  • Page 100 2. Slide the top aesthetic cover Rear view 3. Remove the top aesthetic cover Rear view Customer Service Guide...

  • Page 101: Installing The Top Aesthetic Cover

    A.2. Installing the top aesthetic cover Required Tools None Procedure 1. Install the top aesthetic cover Put the top aesthetic cover into place using the fool-proofers. Rear view Appendix A. Servicing the top aesthetic cover...
  • Page 102 2. Slide the top aesthetic cover until it is locked into place Rear view Customer Service Guide...
  • Page 104 Bull Cedoc 357 avenue Patton BP 20845 49008 Angers Cedex 01 FRANCE...

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