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Astria Fireplaces Triflame18EP Manual

Unvented (vent-free) gas log heater
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P/N 126823-01 Rev. C 08/2016
P126823-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
Unvented (Vent-Free) Gas Log Heater
Models
PFS
®
US
For use with log sets
Report No. F11-017
Trifl ame18EN
Trifl ame18EP
MixedOak18/24/30
ScarletOak18/24/30
RichOak18/24/30
TimberOak18/24/30
Trifl ame24EN
Trifl ame24EP
WesternTimber18/24/30

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  • Page 1 Installation and Operation Instructions Unvented (Vent-Free) Gas Log Heater Models P/N 126823-01 Rev. C 08/2016 Trifl ame24EN Trifl ame18EN Trifl ame18EP Trifl ame24EP ® For use with log sets P126823-01 Report No. F11-017 WesternTimber18/24/30 MixedOak18/24/30 ScarletOak18/24/30 RichOak18/24/30 TimberOak18/24/30 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Cleaning and Maintenance ........ 35 Product Identifi cation ........... 5 Wiring Diagram ..........36 Local Codes............5 Specifi cations ............ 36 Unpacking............5 Troubleshooting ..........37 Product Features ..........6 Parts ..............44 Air For Combustion and Ventilation ..... 6 Replacement Parts ..........
  • Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the fi replace. known to the state of California Avoid any drafts that alter burner to cause cancer or birth defects fl...
  • Page 4 SAFETY Continued 1. This appliance is only for use with the 9. Before using furniture polish, wax, type of gas indicated on the rating carpet cleaner or similar products, turn plate. This appliance is not convert- appliance off. If heated, the vapors ible for use with other gases.

  • Page 5: Product Identification

    PRODUCT IDENTIFICATION Left Side Right Chassis Side Glowing Front Embers Figure 1 - Product Identifi cation LOCAL CODES NOTE: Do not pick up appliance base as- sembly by burners. This could damage the Install and use appliance with care. Follow all appliance.

  • Page 6: Product Features

    PRODUCT FEATURES SAFETY DEVICE OPERATION This appliance has a pilot with an Oxygen This appliance is clean burning. It requires no Depletion Sensing (ODS) safety shutoff system. outside venting. There is no heat loss out a vent The ODS/pilot is a required feature for vent-free or up a chimney.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued installed is confi ned or unconfi ned space. The Vent-free fi replace __________ Btu/Hr standard method defi nes a confi ned space as Gas water heater* __________ Btu/Hr a space whose volume is less than 50 cubic Gas furnace __________ Btu/Hr feet per 1,000 Btu/hr (4.8 m...

  • Page 8: Installation

    AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Provide extra fresh air by using ventilation Ventilation Air From Inside Building grills or ducts. You must provide two perma- This fresh air would come from an adjoining nent openings: one within 12"...
  • Page 9 INSTALLATION Continued CHECK GAS TYPE WARNING: Before installing Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas in a solid fuel burning fi replace, type, do not install appliance. Call dealer the chimney fl...
  • Page 10 INSTALLATION Continued NOTE: When installing your gas logs into a manufactured fi rebox, follow fi rebox Heat Resistant manufacturer’s instructions for minimum Material clearances to combustible materials. B. Clearances from the top of the fi replace opening to the ceiling should not be less than 42".
  • Page 11 INSTALLATION Continued at least 5" above the top surface of com- Determining Minimum Mantel Clearance bustible fl ooring including tile and carpet When Using a Hood If minimum clearances in Figure 6, are not (see Figure 9). met, you must have a hood. When using a hood there are still certain minimum mantel clearances required.
  • Page 12 INSTALLATION Continued Masonry Screw IMPORTANT: Make sure the heater burners are level. Installation Items Needed • hardware package (provided with heater) • approved fl exible gas hose and fi ttings (only provided with TF burner system series) (if allowed by local codes) •...
  • Page 13 INSTALLATION Continued Check your building codes for any special Installation Items Needed Before installing appliance, make sure you requirements for locating equipment shutoff have the items listed below. valve to fi replaces. • external regulator (supplied by installer) Apply pipe joint sealant lightly to male NPT threads.
  • Page 14 INSTALLATION Continued We recommend that you install a sediment 3. Pressurize supply piping system by either opening propane/LP supply tank valve trap in supply line as shown in Figure 13, for propane/LP gas or opening main gas Page 13. Locate sediment trap where it is valve located on or near gas meter for within reach for cleaning.
  • Page 15 INSTALLATION S1 Button Continued Equipment Shutoff Valve Gas Meter Connect Battery Plug Here Control Valve Figure 17 - Control Module Location TOUCH PAD INSTALLATION Figure 16 - Checking Gas Joints (Natural Locate the touch pad wire harness and the Gas Only) touch pad control (see Figure 18).

  • Page 16: Installing Logs, Embers And Volcanic Stone

    INSTALLATION Continued INSTALLING LOGS, EMBERS AND ScarletOak (18, 24, 30) SERIES LOG PLACEMENT VOLCANIC STONE It is very important to install these logs exactly as instructed. Do not modify logs. Only use WARNING: Failure to posi- logs supplied with appliance or as identifi ed tion the parts in accordance for use with the appliance as shown in Figure with these diagrams or failure...
  • Page 17 INSTALLATION Continued Bottom of Log #2 Figure 25 - Installing Log #5 6. Place top middle log (#6) onto rear log (#1) and front log (#3). Match square peg on Figure 23 - Installing Logs #2 and #3 bottom of log #6 with square hole on log 4.
  • Page 18 INSTALLATION Continued MixedOak (18, 24, 30) LOG PLACEMENT It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identifi ed for use with the heater as shown in Figure 21, Page 16.
  • Page 19 INSTALLATION Continued Place the front left log (#3) onto the base Place the left top back log (#5) on top of assembly between the middle log and the the rear log. Match the rectangular projec- grate. The back of the front left log will rest tion on top of the left side of the rear log against the front of the middle log.
  • Page 20 INSTALLATION Continued Place the right crossover log (#7) on top of the middle log and rear log as shown in Figure 35. Match the round peg on the top of the rear log with the round hole on the bottom of the right crossover log and square peg on the top of the middle log with the square hole on the bottom of the right crossover log.
  • Page 21 INSTALLATION Continued 2. Place the middle log (#2) in front of the U- pin on the top of the rear log (#1) with the burner and against the edges of the plate round hole in the bottom of the left back top as shown in Figure 39.
  • Page 22 INSTALLATION Continued Rectangular Metal Pin Metal Pin Figure 45 - Installing Log # 8 Round Figure 43 - Installing Log # 6 Round Square Peg Figure 46 - Installing Log # 9 10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in Square Peg Figure 47.
  • Page 23 INSTALLATION Continued RichOak (18, 24, 30) LOG PLACEMENT It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with heater or as identifi ed for use with the heater as shown. Place bottom ember log on base as- sembly as shown in Figure 50.
  • Page 24 INSTALLATION Continued Place the right front log onto the base Place the right crossover log onto the and grate assembly as shown in Figure rear log and the right front log as shown 52. The log has notches in the bottom in Figure 54.
  • Page 25 INSTALLATION Continued 3. Place the front left log (#3) onto the base WESTERNTIMBER™ (18,24,30) LOG assembly between the middle log and the PLACEMENT It is very important to install the logs exactly grate. The back of the front left log will rest as instructed.
  • Page 26 INSTALLATION Continued 5. Place the left top back log (#5) on top of the Right Crossover Log rear log. Match the rectangular projection on top of the left side of the rear log with the rectangular hole on the bottom of the left top back log.
  • Page 27 INSTALLATION Continued 1. Two ember materials are supplied with EMBER PLACEMENT this log set. Platinum Bright Embers give a bright glow appearing as hot coals. Should embers need replacing, see Parts, WARNING: Do not operate unit Page 44. without ember material correctly Platinum Bright Ember placement.

  • Page 28: Operation

    OPERATION B. BEFORE LIGHTING smell all around NOTICE: During initial operation the appliance area for gas. Be sure to of new heater, burning logs will smell next to the fl oor because some give off a paper-burning smell. gas is heavier than air and will settle Orange fl...
  • Page 29 OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
  • Page 30 OPERATION Continued FUNCTIONAL DESCRIPTION MANUAL OFF MODE: NOTE: All function adjustments will be auto- • Transmits fl ame OFF command. matically accepted 15-seconds after pressing • Pilot Method: Intermittent Pilot Ignition a given touch zone or button. The user may (IPI)/Spark-to-Pilot only (continuous/ press the MODE/SET button to immediately standing pilot not allowed)
  • Page 31 OPERATION Continued • to change the SET TEMP (45-90 deg. F, • MODE Zone: THERMO and ON are 7-32 deg. C); the new set temperature displayed will automatically be accepted after 2 • ROOM TEMP Zone: Measured tempera- seconds. The factory default SET TEMP ture is displayed is 68 deg.
  • Page 32 OPERATION Continued • To enter Program Setup, touch and hold 1. Touch the UP or DOWN Buttons to adjust the TIME/PROG Zone for 5 seconds. the day of week (press the MODE/SET Button or wait for 15 seconds for adjust- •...
  • Page 33 OPERATION Continued • ON) to indicate the change has been • still 95F or greater, the transmitter will made. switch to back manual OFF and send another OFF command the next time Flame-A (or Main) Adjustment the transmitter reads & updates the room •...

  • Page 34: Inspecting Burners

    OPERATION Continued SWITCHING OFF TOUCH PAD OPERATION To switch off the fi re, the ON/OFF button This touch control has only 3 buttons for con- should be pressed. After the system has emit- trolling manually the fl ame of the appliance ted a beep, the fi...

  • Page 35: Cleaning And Maintenance

    CLEANING AND MAINTENANCE 5. Blow air into the primary air holes on the WARNING: Turn off heater injector holder. 6. In case any large clumps of dust have now and let cool before cleaning. been pushed into the burner repeat steps 3 and 4.

  • Page 36: Wiring Diagram

    S M T W T F S PROGRAM MODE/SET CONTROL MODULE POWER SUPPLY BOX Figure 75 SPECIFICATIONS TRIFLAME18EP TRIFLAME24EP • Rating (Variable): 24,000/28,000 Btu/Hr • Rating (Variable): 28,000/39,000 Btu/Hr • Type Gas: Propane/LP • Type Gas: Propane/LP • Ignition: Electronic •...

  • Page 37: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 38 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power is tons are pressed to start the burner low. Replace the batteries in the ignition sequence and there is no power supply box.
  • Page 39 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When igniter button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks ment shutoff valve closed ment shutoff valve.
  • Page 40 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot fl ame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
  • Page 41 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not 1. Follow Pairing instructions on module sounds 2 cycles of 3 beeps.
  • Page 42 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifi ce(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, Page 35) or replace burner orifi...
  • Page 43 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

  • Page 44: Parts

    PARTS REMOTE MODELS TRIFLAME18EN, TRIFLAME18EP, TRIFLAME24EN, TRIFLAME24EP Cat. No. Model F0102 TriFlame18EN F0103 TriFlame18EP F0108 TriFlame24EN F0109 TriFlame24EP Astria.US.com 126823-01C...
  • Page 45 PARTS TRIFLAME18EN, TRIFLAME18EP, TRIFLAME24EN AND TRIFLAME24EP MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 51 of this manual. KEY NO. PART NO. DESCRIPTION QTY. 18EN 18EP...
  • Page 46 PARTS LOG SET MODELS: MIXED OAK™ 18, MIXED OAK 24, MIXED OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 51 of this manual. PART NUMBERS MixedOak18 MixedOak24 MixedOak30...
  • Page 47 PARTS LOG SET MODELS: RICH OAK™ 18, RICH OAK 24, RICH OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 51 of this manual. PART NUMBERS RichOak18 RickOak24 RichOak30...
  • Page 48 PARTS LOG SET MODELS: SCARLET OAK™ 18, SCARLET OAK 24, SCARLET OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 51 of this manual. PART NUMBERS ScarletOak18 ScarletOak24 ScarletOak30...
  • Page 49 PARTS LOG SET MODELS: TIMBER OAK™ 18, TIMBER OAK 24, TIMBER OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 51 of this manual. PART NUMBERS DESCRIPTION TimberOak18 TimberOak24...
  • Page 50 PARTS LOG SET MODELS: WESTERN TIMBER™ 18, WESTERN TIMBER 24, WESTERN TIMBER 30 This list contains replaceable parts used in your heater. When ordering parts, follow the in- structions listed under Replacement Parts on Page 51 of this manual. PART NUMBERS WesternTimber18 ID # WesternTimber24 ID # WesternTimber30 ID # DESCRIPTION...

  • Page 51: Replacement Parts

    REPLACEMENT PARTS See Pages 44-50 for a complete replacement parts 1. The model number of the appliance. list. Use only parts supplied from the manufacturer. 2. The serial number of the appliance. 3. The part number. Normally, all parts should be ordered through your 4.

  • Page 52: Accessories

    ACCESSORIES Purchase these appliance accessories from VOLCANIC STONE your local dealer. If they can not supply these Cat. No. 80L42, Model FDVS accessories, contact IHP at Astria.US.com For all models. Order when additional rock for referral information. You can also write is desired.
  • Page 53 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
  • Page 54 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...

  • Page 55: Warranty

    Innovative Hearth Products Astria ® Brand Gas Log Set & Outdoor Gas Fire Pit Limited Three Year Warranty THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria ® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture.
  • Page 56 Astria.US.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name IHP reserves the right to make changes at any time, without notice, in design, materials, specifi...

This manual is also suitable for:

Triflame18enTriflame24enTriflame24ep

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