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P/N 900742-00 Rev. D 12/2019
P900742-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where
not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fi replace
or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance with ANSI
Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes instructions stating
it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions for
adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section
on Page 6 of this manual.
WARNING: If the information in this manual is not followed exactly, a fi re or explosion may result
causing property damage, personal injury or loss of life.
– Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
– Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
Unvented (Vent-Free) Gas Log Heater
Models
PFS
®
US
For use with log sets
Report No. F11-017
Trifl ame18EN
Trifl ame18EP
MixedOak18/24/30
ScarletOak18/24/30
RichOak18/24/30
TimberOak18/24/30
Trifl ame24EN
Trifl ame24EP
WesternTimber18/24/30
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Related Manuals for Astria Fireplaces Triflame18EN
Summary of Contents for Astria Fireplaces Triflame18EN
- Page 1 Installation and Operation Instructions Unvented (Vent-Free) Gas Log Heater Models P/N 900742-00 Rev. D 12/2019 Trifl ame24EN Trifl ame18EN Trifl ame18EP Trifl ame24EP ® For use with log sets P900742-00 Report No. F11-017 WesternTimber18/24/30 MixedOak18/24/30 ScarletOak18/24/30 RichOak18/24/30 TimberOak18/24/30 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
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Page 2: Table Of Contents
Thank you for your purchase. We appreciate your TABLE OF CONTENTS business! Safety ....................2 Please carefully read and follow all instructions in this manual. Pay Product Identifi cation ................5 special attention to all warnings and safety information. Local Codes ..................5 Unpacking .................... - Page 3 SAFETY Continued DANGER: Carbon monoxide poisoning may lead WARNING: Do not place log scraps or volcanic to death! stone on burner. Carbon Monoxide Poisoning: Early signs of carbon monoxide poison- Fireplaces become very hot when running fi replace. ing resemble the fl u, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly.
- Page 4 SAFETY Continued 12. This appliance needs fresh, outside air ventilation 1. WARNING: This appliance is only for use to run properly. This appliance has an Oxygen with the type of gas indicated on the rating Depletion Sensing (ODS) safety shutoff system. plate.
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Page 5: Product Identification
PRODUCT IDENTIFICATION Left Side Right Side Chassis Front Glowing Embers Figure 1 - Product Identifi cation LOCAL CODES NOTE: Do not pick up appliance base assembly by burners. This could damage the appliance. Always handle base assembly by grate. Install and use appliance with care. The installation must conform with local codes or in the absence 2. -
Page 6: Product Features
PRODUCT FEATURES SAFETY DEVICE OPERATION This heater has a pilot with an Oxygen Depletion This appliance is clean burning. It requires no outside Sensing (ODS) safety shutoff system. The ODS/ venting. There is no heat loss out a vent or up a pilot is a required feature for vent-free room heaters. - Page 7 AIR FOR COMBUSTION AND VENTILATION Continued installed is confi ned or unconfi ned space. The Vent-free fi replace ____________ Btu/Hr standard method defi nes a confi ned space as a Gas water heater* ____________ Btu/Hr space whose volume is less than 50 cubic feet per Gas furnace ____________ Btu/Hr 1,000 Btu/hr (4.8 m...
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Page 8: Installation
AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills Ventilation Air From Inside Building or ducts. You must provide two permanent open- This fresh air would come from an adjoining un- ings: one within 12"... - Page 9 INSTALLATION Continued CHECK GAS TYPE WARNING: Before installing in a Use the correct type of gas (natural or propane/LP). solid fuel burning fi replace, the chimney If your gas supply is not the correct gas type, do not install appliance. Call dealer where you purchased fl...
- Page 10 INSTALLATION Continued NOTE: When installing your gas logs into a manufactured fi rebox, follow fi rebox manufac- Heat Resistant turer’s instructions for minimum clearances to Material combustible materials. B. Clearances from the top of the fi replace opening to the ceiling should not be less than 42". Maintain adequate clearances for accessibility for purposes of servicing and proper operation.
- Page 11 INSTALLATION Continued Determining Minimum Mantel Clearance When at least 5" above the top surface of combustible fl ooring including tile and carpet (see Figure Using a Hood If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required.
- Page 12 INSTALLATION Continued Masonry Screw IMPORTANT: Make sure the heater burners are level. Installation Items Needed • hardware package (provided with heater) • approved fl exible gas hose and fi ttings (only provided with TF burner system series) (if al- lowed by local codes) •...
- Page 13 INSTALLATION Continued Installation Items Needed Check your building codes for any special require- Before installing appliance, make sure you have the ments for locating equipment shutoff valve to items listed below. fi replaces. • external regulator (supplied by installer) Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into •...
- Page 14 INSTALLATION Continued We recommend that you install a sediment trap Test Pressures In Excess Of 1/2 PSIG (3.5 kPa) in supply line as shown in Figure 13, Page 13. 1. Disconnect appliance with its appliance main Locate sediment trap where it is within reach for gas valve (control valve) and equipment cleaning.
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Page 15: Power Supply And Battery Installation
INSTALLATION Continued POWER SUPPLY AND BATTERY INSTAL- Equipment Shutoff Propane/LP Valve Supply Tank LATION It is helpful to have a fl ashlight so you can see the connections as described below. Locate the battery power supply. It is the black box with the red and black wires. -
Page 16: Installing Logs, Embers And Volcanic Stone
INSTALLATION Continued ScarletOak (18, 24, 30) INSTALLING LOGS, EMBERS AND SERIES LOG PLACEMENT VOLCANIC STONE It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs sup- WARNING: Failure to position plied with appliance or as identifi ed for use with the the parts in accordance with these appliance as shown in Figure 28, Page 18. - Page 17 INSTALLATION Continued Bottom of Log #2 Figure 23 - Installing Logs #2 and #3 Figure 25 - Installing Log #5 4. Place front log (#4) on top of left and right bottom logs as shown in Figure 24. Notches in bottom of log #4 will fi t over ribs in logs #2 and #3.
- Page 18 INSTALLATION Continued MixedOak (18, 24, 30) LOG PLACEMENT It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs sup- plied with appliance or as identifi ed for use with the heater as shown in Figure 21, Page 16. Place the rear log (#1) on base assembly as shown in Figure 29.
- Page 19 INSTALLATION Continued Place the front left log (#3) onto the base as- Place the left top back log (#5) on top of the sembly between the middle log and the grate. rear log. Match the rectangular projection on The back of the front left log will rest against top of the left side of the rear log with the the front of the middle log.
- Page 20 INSTALLATION Continued Place the right crossover log (#7) on top of the middle log and rear log as shown in Figure 35. Match the round peg on the top of the rear log with the round hole on the bottom of the right crossover log and square peg on the top of the middle log with the square hole on the bottom of the right crossover log.
- Page 21 INSTALLATION Continued 2. Place the middle log (#2) in front of the U-burner on the top of the rear log (#1) with the round and against the edges of the plate as shown in hole in the bottom of the left back top log (#5). Figure 39.
- Page 22 INSTALLATION Continued Rectangular Metal Pin Metal Pin Figure 45 - Installing Log # 8 Round Figure 43 - Installing Log # 6 Round Square Peg Figure 46 - Installing Log # 9 10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in Figure 47.
- Page 23 INSTALLATION Continued RichOak (18, 24, 30) LOG PLACEMENT It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs sup- plied with heater or as identifi ed for use with the heater as shown. Place bottom ember log on base assembly as shown in Figure 50.
- Page 24 INSTALLATION Continued Place the right front log onto the base and Place the right crossover log onto the rear log grate assembly as shown in Figure 52. The and the right front log as shown in Figure 54. log has notches in the bottom for the grate. The right crossover log has notches in the bottom that will line up with the projections on the rear log and the right front log.
- Page 25 INSTALLATION Continued WESTERNTIMBER™ (18,24,30) LOG 3. Place the front left log (#3) onto the base as- PLACEMENT sembly between the middle log and the grate. It is very important to install the logs exactly as The back of the front left log will rest against instructed.
- Page 26 INSTALLATION Continued 5. Place the left top back log (#5) on top of the rear Right Crossover Log log. Match the rectangular projection on top of the left side of the rear log with the rectangular hole on the bottom of the left top back log. Match the metal pin on the top of the rear log with the round hole in the bottom of the left top back log.
- Page 27 INSTALLATION Continued 1. Two ember materials are supplied with this log EMBER PLACEMENT set. Platinum Bright Embers give a bright glow WARNING: Do not use any other ember appearing as hot coals. Should embers need replacing, see Parts, Page 46. material not supplied with this unit.
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Page 28: Operation
OPERATION B. BEFORE LIGHTING smell all around the ap- NOTICE: During initial operation of pliance area for gas. Be sure to smell next to new heater, burning logs will give off the fl oor because some gas is heavier than a paper-burning smell. - Page 29 OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
- Page 30 OPERATION Continued FUNCTIONAL DESCRIPTION THERMOSTAT MODE: NOTE: All function adjustments will be automatically • Will cycle fl ame on and off based on room and accepted 15-seconds after pressing a given touch set temperatures. Will transmit ON command zone or button. The user may press the MODE/ if SET TEMP (+SWING) is higher than ROOM SET button to immediately accept the adjustment TEMP and will transmit OFF command if SET...
- Page 31 OPERATION Continued • The TIME/PROG zone will continue to display • Manual Flame Adjustment while in THERMO- the Clock and Day of week, but none of the STAT mode: If Flame-A is manually adjusted icons associated with Program Mode will be while in thermostat mode, it will override the displayed.
- Page 32 OPERATION Continued • FLAME Zone: 5. LCD Displays – when in Day/Time Setup: If Thermostat is ON, A Flame Icon and fl ame • MODE Zone: Blank setting level number is displayed. • ROOM TEMP Zone: Blank If Thermostat is OFF, display is blank. •...
- Page 33 OPERATION Continued Child-Lock Operation LEARN PROCESS (PAIRING THE REMOTE • Child-Lock operation prevents any user input TO THE CONTROL MODULE) to the transmitter. No mode of operation or NOTE: The transmitter must be in the “OFF” or feature may be adjusted when Child-Lock is “THERMO OFF”...
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Page 34: Inspecting Burners
OPERATION Continued SWITCHING ON INSPECTING BURNERS To turn the system on, press the Burner ON/OFF Check pilot fl ame pattern and burner fl ame pat- switch to the ON position (see fi gure on Page 33). terns often. Once the start up process is complete, the main burner and pilot will be lit. -
Page 35: Cleaning And Maintenance
CLEANING AND MAINTENANCE 5. Blow air into the primary air holes on the injec- WARNING: Turn off appliance and tor holder. 6. In case any large clumps of dust have now been let cool before cleaning. pushed into the burner repeat steps 3 and 4. Clean pilot assembly also. -
Page 36: Wiring Diagram
• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C. Max - 14" W.C., Min* - 11" W.C. TRIFLAME24EN TRIFLAME18EN • Rating (Variable): 28,000/39,000 Btu/Hr • Rating (Variable): 24,000/28,000 Btu/Hr • Type Gas: Natural • Type Gas: Natural •... -
Page 37: Troubleshooting
TROUBLESHOOTING WARNING: Turn off appliance and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY... - Page 38 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad buttons 6. LED is blinking 6. This indicates the battery power are pressed to start the burner ignition is low. Replace the batteries in the sequence and there is no function or power supply box.
- Page 39 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When igniter button is pressed on the 1. Gas supply turned off or equipment 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks shutoff valve closed ment shutoff valve. but there is no ignition.
- Page 40 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot fl ame goes out 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff valve. before burners light. open 2. Check batteries and replace if need- 2. Missing or weak batteries at power ed.
- Page 41 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control module 1. Faulty control module 1. Replace control module. sounds 2 cycles of 3 beeps Burner system shuts off. Control module 1. Remote and control module not 1. Follow Pairing instructions on Page sounds 2 cycles of 3 beeps.
- Page 42 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/pilot is lit 1. Inlet gas pressure is too low 1. Contact local natural or propane/LP gas company 2. Burner orifi ce(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, Page 35) or replace burner orifi...
- Page 43 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
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Page 44: Accessories
ACCESSORIES Purchase these appliance accessories from your lo- cal dealer. If they can not supply these accessories, contact IHP at Astria.us.com for referral informa- tion. You can also write to the address listed on the back Page of this manual. VOLCANIC STONE Cat. - Page 45 ACCESSORIES Continued DECORATIVE PINE CONES - SET OF 3 Cat. No. F0247, Model GA9650A LOG SCRAPS - FLOOR MEDIA KIT - 1 Cat. No. F0250, Model VTA-LS5-1 DECORATIVE ASH BED / CONTROL COVER KIT (SIX PACK) Cat. No. F1759, Model CDABKA-6 DECORATIVE ASH BED / CONTROL COVER Cat.
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Page 46: Parts
PARTS REMOTE MODELS TRIFLAME18EN, TRIFLAME18EP, TRIFLAME24EN, TRIFLAME24EP Cat. No. Model WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved by IHP. Use of non- F0102 TriFlame18EN approved parts can result in poor performance and safety hazards. - Page 47 PARTS TRIFLAME18EN, TRIFLAME18EP, TRIFLAME24EN AND TRIFLAME24EP MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. 18EN 18EP 24EN 24EP PART NO. DESCRIPTION QTY.
- Page 48 PARTS LOG SET MODELS: MIXED OAK™ 18, MIXED OAK 24, MIXED OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. PART NUMBERS MixedOak18 MixedOak24 MixedOak30...
- Page 49 PARTS LOG SET MODELS: RICH OAK™ 18, RICH OAK 24, RICH OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. PART NUMBERS RichOak18 RickOak24 RichOak30...
- Page 50 PARTS LOG SET MODELS: SCARLET OAK™ 18, SCARLET OAK 24, SCARLET OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. PART NUMBERS ScarletOak18 ScarletOak24 ScarletOak30...
- Page 51 PARTS LOG SET MODELS: TIMBER OAK™ 18, TIMBER OAK 24, TIMBER OAK 30 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. PART NUMBERS DESCRIPTION TimberOak18 TimberOak24...
- Page 52 PARTS LOG SET MODELS: WESTERN TIMBER™ 18, WESTERN TIMBER 24, WESTERN TIMBER 30 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 53 of this manual. PART NUMBERS WesternTimber18 ID # WesternTimber24...
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Page 53: Replacement Parts
REPLACEMENT PARTS See Pages 46-52 for a complete replacement parts When ordering repair parts, always give the follow- list. Use only parts supplied from the manufacturer. ing information: 1. The model number of the appliance. Normally, all parts should be ordered through your 2. - Page 54 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
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Page 55: Warranty
Innovative Hearth Products ® Astria Brand Gas Log Set & Outdoor Gas Fire Pit Limited Three Year Warranty THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria ® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. - Page 56 Astria.us.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products (IHP) reserves the right to make changes at any time, without notice, in design, materials, specifi cations, prices and also to discontinue colors, styles and products.
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