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P/N 900741-00 REV. D 11/2019
P900741-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where
not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fi replace
or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance with ANSI
Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes instructions stating
it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions for
adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section
on Page 6 of this manual.
WARNING: If the information in this manual is not followed exactly, a fi re or explosion may result
causing property damage, personal injury or loss of life.
– Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
– Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
PFS
®
US
Report No. F10-087
Installation and Operation Instructions
Unvented (Vent-Free) Gas Log Heater
Models
MAGNIFLAME24EN
MAGNIFLAME30EN
For use with log sets
SOUTHERNCOMFORT24A/B
SOUTHERNCOMFORT30A/B
SOUTHERNCOMFORT36A/B
MAGNIFLAME24EP
MAGNIFLAME30EP
SHADYHOLLOW24A/B
SHADYHOLLOW30A/B
SHADYHOLLOW36A/B
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Table of Contents
Related Manuals for Astria Fireplaces MAGNIFLAME24EN
Summary of Contents for Astria Fireplaces MAGNIFLAME24EN
- Page 1 Installation and Operation Instructions Unvented (Vent-Free) Gas Log Heater Models P/N 900741-00 REV. D 11/2019 MAGNIFLAME24EN MAGNIFLAME24EP MAGNIFLAME30EN MAGNIFLAME30EP ® P900741-00 For use with log sets Report No. F10-087 SOUTHERNCOMFORT24A/B SHADYHOLLOW24A/B SOUTHERNCOMFORT30A/B SHADYHOLLOW30A/B SOUTHERNCOMFORT36A/B SHADYHOLLOW36A/B INSTALLER: Leave this manual with the appliance.
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Page 2: Table Of Contents
TABLE OF CONTENTS Safety ................2 Accessories ..............37 Product Identifi cation ............ 5 Parts ................38 Local Codes ..............5 Replacement Parts ............42 Unpacking ..............5 Service Hints ............... 42 Product Features ............6 Technical Service ............42 Air For Combustion and Ventilation....... - Page 3 SAFETY Continued Young children should be carefully super- DANGER: Carbon monoxide poisoning vised when they are in the same room with may lead to death! the appliance. When using the hand-held remote accessory, keep selector switch in Carbon Monoxide Poisoning: Early signs of carbon the OFF position to prevent children from monoxide poisoning resemble the fl...
- Page 4 SAFETY Continued 11. Do not run heater 1. WARNING: This appliance is only for use • where fl ammable liquids or vapors are used with the type of gas indicated on the rating or stored plate. This appliance is not convertible for •...
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Page 5: Product Identification
PRODUCT IDENTIFICATION Left Side Chassis Glowing Embers Right Side Front Figure 1 - Product Identifi cation LOCAL CODES NOTE: Do not pick up appliance base assembly by burners. This could damage the appliance. Install and use appliance with care. The installation Always handle base assembly by grate. -
Page 6: Product Features
PRODUCT FEATURES OPERATION SAFETY DEVICE This appliance is clean burning. It requires no outside This heater has a pilot with an Oxygen Depletion venting. There is no heat loss out a vent or up a Sensing (ODS) safety shutoff system. The ODS/ chimney. - Page 7 AIR FOR COMBUSTION AND VENTILATION Continued The standard method defi nes a confi ned space as Vent-free fi replace ____________ Btu/Hr a space whose volume is less than 50 cubic feet Gas water heater* ____________ Btu/Hr per 1,000 Btu/hr (4.8 m per kw) of the aggregate Gas furnace ____________ Btu/Hr...
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Page 8: Installation
AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills Ventilation Air From Inside Building or ducts. You must provide two permanent open- This fresh air would come from an adjoining un- ings: one within 12"... - Page 9 INSTALLATION CHECK GAS TYPE Continued Use the correct gas type (natural or propane/LP) for your fi replace. If your gas supply is not correct, do not install fi replace. Call the dealer where you WARNING: Never install the ap- purchased the fi replace for proper type fi replace. pliance •...
- Page 10 INSTALLATION Continued NOTE: When installing your gas logs into a Noncombustible Requirements for Safe manufactured fi rebox, follow fi rebox manufac- Material Distance Installation turer’s instructions for minimum clearances to combustible materials. 12" or more Noncombustible material B. Clearances from the top of the fi replace opening to the ceiling should not be less than 42".
- Page 11 INSTALLATION Continued MANTEL CLEARANCES NOTICE: Surface temperatures of ad- In addition to meeting noncombustible material jacent walls and mantels become hot clearances, you must also meet required clearances during operation. Walls and mantels between fi replace opening and mantel shelf. If you above the fi...
- Page 12 INSTALLATION Continued INSTALLING APPLIANCE BASE ASSEMBLY 3. Mark screw locations through holes in front panel of base (see Figure 11). If installing in a brick-bottom fi replace, mark screw locations WARNING: You must secure this in mortar joint of bricks. heater to fi...
- Page 13 INSTALLATION Continued CONNECTING TO GAS SUPPLY Installation Items Needed Before installing appliance, make sure you have the items listed below. WARNING: This appliance requires a • external regulator (supplied by installer) 3/8" NPT (National Pipe Thread) inlet con- • piping (check local codes) nection to the pressure regulator.
- Page 14 INSTALLATION Continued PROPANE/LP From External Regulator CAUTION: Make sure external regula- (11" W.C.** to 14" W.C. Pressure) tor has been installed between propane/ NATURAL From Gas Meter (5" W.C.** to 10.5" W.C. Pressure) LP supply and appliance. See guidelines Approved Flexible under Connecting to Gas Supply , Page 13 .
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Page 15: Power Supply And Battery Installation
INSTALLATION Continued PRESSURE TESTING APPLIANCE GAS POWER SUPPLY AND BATTERY INSTAL- CONNECTIONS LATION 1. Open equipment shutoff valve (see Figure 14). It is helpful to have a fl ashlight so you can see the 2. Open main gas valve located on or near gas connections as described below. - Page 16 View Burner Tube Square Grate Magnifl ame SERIES BURNER SYSTEM-LOG COMPATIBILITY CHART Refractory Concrete Logs For Burner System Model Use With This Burner System SouthernComfort24A/B MAGNIFLAME24EN SouthernComfort30A/B MAGNIFLAME24EP ShadyHollow24A/B ShadyHollow30A/B MAGNIFLAME30EN SouthernComfort36A/B MAGNIFLAME30EP SouthernComfort36A/B Figure 22B - Installing Right Front Log, Top Figure 21 - Magnifl...
- Page 17 INSTALLATION Continued Vertical Portion of Burner Tube Figure 22C - Installing Right Front Log, Side Figure 23B - Installing Back Left Log View (D-018) Rear View 2. Find the back left log (SouthernComfort24A/B See Figures 24, 24A, and 24B. The log has and ShadyHollow24A/B models: D-060, a rectangular stand off on the bottom that SouthernComfort30A/B and ShadyHollow30A/B...
- Page 18 INSTALLATION Continued Square Grate Log Notch Grate Finger Log Slot Figure 24B - Installing Front Left Log Figure 25B - Installing Charred Log Top Side 5. Find the middle split log (SouthernComfort24A/B View and ShadyHollow24A/B models: D-063, SouthernComfort30A/B and ShadyHollow30A/B 6.
- Page 19 INSTALLATION Continued Back Top Log (D-062, Square Peg Right Split Crossover D-023 or D029) Log (D-022) Right Split Cross- over Log (D-022) Right Front Log Figure 29 - Installing Back Top Log and Final Figure 27 - Installing Right Split Crossover Log Assembly 7.
- Page 20 INSTALLATION Continued Two ember materials are supplied with this log set. WARNING: ALL PREVIOUSLY AP- Platinum Bright Embers give a bright glow appearing as hot coals. Should embers need replacing, see PLIED LOOSE MATERIAL MUST BE RE- Accessories, Page 37. MOVED PRIOR TO REAPPLICATION.
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Page 21: Operation
OPERATION B. BEFORE LIGHTING smell all around the ap- NOTICE: During initial operation of pliance area for gas. Be sure to smell next to new fi replace, burning logs will give the fl oor because some gas is heavier than off a paper-burning smell. - Page 22 OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status and input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
- Page 23 OPERATION Continued FUNCTIONAL DESCRIPTION THERMOSTAT MODE: NOTE: All function adjustments will be automatically • Will cycle fl ame on and off based on room and accepted 15-seconds after pressing a given touch set temperatures. Will transmit ON command zone or button. The user may press the MODE/ if SET TEMP (+SWING) is higher than ROOM SET button to immediately accept the adjustment TEMP and will transmit OFF command if SET...
- Page 24 OPERATION Continued • THERMOSTAT OFF LCD Displays: • The time of day will be in 12-hour AM, 12- hour PM format. Midnight will be displayed • MODE Zone: THERMO and OFF is displayed as 12:00am. • ROOM TEMP Zone: Measured temperature is •...
- Page 25 OPERATION Continued • Program OFF LCD Displays: Flame-A (or Main) Adjustment • Transmits a fl ame height setting command • MODE Zone: OFF to the control module to adjust the Flame-A • ROOM TEMP Zone: Measured temperature is height. displayed •...
- Page 26 OPERATION Continued LEARN PROCESS (PAIRING THE REMOTE SWITCHING ON TO THE CONTROL MODULE) To turn the system on, press the Burner ON/OFF switch to the ON position (see fi gure on Page 26). NOTE: The transmitter must be in the “OFF” or Once the start up process is complete, the main “THERMO OFF”...
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Page 27: Inspecting Burners
INSPECTING BURNERS CLEANING AND MAINTENANCE Thermocouple Igniter Electrode WARNING: Turn off fi replace and let cool before cleaning. Pilot Burner CAUTION: You must keep control areas, burner, and circulating air passageways of fi replace clean. In- spect these areas of fi replace before Figure 35 - Pilot (Natural) each use. -
Page 28: Specifications
Burner Tube Primary Air Inlet Holes SPECIFICATIONS Figure 38 - Injector Holder On Outlet Burner Tube MAGNIFLAME24EN AND MAGNIFLAME30EN • Rating (Variable): 28,000/38,000 Btu/Hr • Type Gas: Natural • Ignition: Electronic Pilot Air • Manifold Pressure: 4.5" W.C. -
Page 29: Wiring Diagram
WIRING DIAGRAM Pilot Burner 2 Remote Main Burner Control ON THERMO OFF Thermocouple Ground - Cont. ROOM Pilot Connector to Chassis ° ° Ground or Valve Body S M T W T F S PROGRAM Thermocouple - To “S” Terminal on Main Module MODE/SET Dry - Learn (Black) -
Page 30: Troubleshooting
TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY... - Page 31 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad buttons 6. LED is blinking 6. This indicates the battery power are pressed to start the burner ignition is low. Replace the batteries in the sequence and there is no function or power supply box.
- Page 32 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When igniter button is pressed on the 1. Gas supply turned off or equipment 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks shutoff valve closed ment shutoff valve. but there is no ignition.
- Page 33 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot fl ame 1. Equipment shutoff valve not fully open 1. Fully open equipment shutoff valve. goes out before burners light. 2. Missing or weak batteries at power supply box or remote. 2.
- Page 34 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not com- 1. Follow Pairing instructions on Page 26 module sounds 2 cycles of 3 municating properly to re-pair remote to control module.
- Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/LP gas pilot is lit company 2. Burner orifi ce(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, Page 27) or replace burner orifi...
- Page 36 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
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Page 37: Accessories
ACCESSORIES Purchase these appliance accessories from your local dealer. If they can not supply these acces- sories, contact IHP at Astria.us.com for referral information. You can also write to the address listed on the back Page of this manual. Only kits supplied by IHP shall be used in the in- stallation of this appliance. -
Page 38: Parts
PARTS REMOTE CONTROL MODELS MAGNIFLAME24EN, MAGNIFLAME24EP, MAGNIFLAME30EN, AND MAGNIFLAME30EP Cat. No. Model WARNING: Failure to position F0075 MAGNIFLAME24EN the parts in accordance with these diagrams or failure to use only F0078 MAGNIFLAME24EP parts specifi cally approved with F0081 MAGNIFLAME30EN this heater may result in property damage or personal injury. - Page 39 PARTS REMOTE CONTROL MODELS MAGNIFLAME24EN, MAGNIFLAME24EP, MAGNIFLAME30EN, AND MAGNIFLAME30EP This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 42 of this manual. WARNING: Contact an IHP dealer to obtain any of these parts.
- Page 40 PARTS LOG SET MODELS SOUTHERNCOMFORT24A/B, SOUTHERNCOMFORT30A/B, AND SOUTHERNCOMFORT36A/B This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 42 of this manual. SouthernComfort30A/B SouthernComfort36A/B SouthernComfort24A/B CAT. NO. Log Id. # CAT.
- Page 41 PARTS LOG SET MODELS SHADYHOLLOW24A/B, SHADYHOLLOW30A/B, AND SHADYHOLLOW36A/B This list contains replaceable parts used in your appliance. When ordering parts, follow the instruc- tions listed under Replacement Parts on Page 42 of this manual. ShadyHollow24A/B ShadyHollow30A/B ShadyHollow36A/B CAT. NO. Log Id. # CAT.
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Page 42: Replacement Parts
REPLACEMENT PARTS See Pages 38-41 for a complete replacement parts When ordering repair parts, always give the follow- list. Use only parts supplied from the manufacturer. ing information: 1. The model number of the appliance. Normally, all parts should be ordered through your 2. -
Page 43: Warranty
Innovative Hearth Products Astria ® Brand Gas Log Set & Outdoor Gas Fire Pit Limited Three Year Warranty THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria ® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. - Page 44 Astria.us.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products (IHP) reserves the right to make changes at any time, without notice, in design, materials, specifi cations, prices and also to discontinue colors, styles and products.
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